St John Ambulance Cymru Avis 

1 733
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The course was the usual FAAW course in a well run office with decent facilities on site. Checking in was easy with key cards provided to access the building after lunch. Our trainer, Lisa Nicholls, w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The trainer was very knowledgeable and put us all at ease when taking part in all the different areas of training we received. The only negative was the room in which the training was held ,it was ver... Voir plus

Noté 5 sur 5 étoiles

What amazing people there are who give their time free of charge to St John Ambulance! Our son, Tomos, became very poorly during yesterday's Cardiff Half Marathon and the SJA team were truly superb, e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff at the centre were friendly and polite. The content and delivery of the course was brilliant. There was no waffle and they gave clear demos and explanations. I genuinely feel more confid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'entraînement
  2. aussi dans
  3. Centre d'entrainement
  4. Centre de formation aux premiers secours
  5. Formation aux premiers secours
  6. Poste de secours
  7. Service de santé mentale

Écrit par l'entreprise

St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.


Coordonnées de contact

About Our Training Courses

We are a top provider of first aid & mental health training in Wales

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
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3 étoiles
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1 étoile

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A répondu à 88 % de ses avis négatifs

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4,9

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(1 733)

1 008 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent First Aid Training Course

Excellent First Aid Training Course

I recently completed a three-day first aid training course with St John Ambulance and was extremely impressed with the trainer and the overall experience.

The trainer was highly knowledgeable, professional and approachable, delivering the course in a clear and engaging way. They created a relaxed learning environment while ensuring that all the important information and practical skills were covered thoroughly.

The practical exercises were particularly useful and gave us the confidence to put what we had learned into practice. The trainer was always happy to answer questions and took the time to make sure everyone understood the different aspects of the course.

Overall, it was an excellent three days of training, and I would highly recommend the trainer to anyone looking to complete first aid training. A very informative, enjoyable and worthwhile course. Thank you Helen.

3 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review, we're pleased to hear you found the course informative and enjoyable. Thank you for your recommendation.

Noté 5 sur 5 étoiles

Brilliant course that everyone on Earth…

Brilliant course that everyone on Earth could benefit from, Trainer was great and got everyone involved with the practical ⭐️⭐️⭐️⭐️⭐️ from me 👍

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us.

Noté 2 sur 5 étoiles

Completed the 2 day re certification…

Completed the 2 day re certification course. The instructor was very knowledgeable but i did feel he disagreed to often with what was written in the first aid manual. The course was stretched out. The final day for me was very uncomfortable. Seat not comfortable for sitting in for 6 hours. The instructor had a nice office chair the candidates didnt. TV monitor way to small for the presentations. I struggled to read the information on the screen. Very little practical exercises. Friday I was not stimulated and lost interest early on. In all not a positive experience. Will probably seek another provider next time. Check in and facilities were good with a very helpful Receptionist.

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to provide feedback.
We are pleased to hear that our check-in process and receptionist made a positive impression; however, we apologise that your overall experience did not fully meet your expectations. Your comments regarding the seating arrangements, monitor size, and pacing of the course will be addressed internally for further investigation.
While it's encouraging to hear that you found the trainer to be knowledgeable, we also acknowledge your comments about the instructor's reference to the first aid manual and the feeling of disengagement on day two. These issues will be raised with our education team to be reviewed.
Thank you once again for your honest feedback — it genuinely assists us in making ongoing improvements.

Noté 5 sur 5 étoiles

Ben was amazing

Ben was amazing, very informative, spoke clearly, definitely recommend him

7 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us.

Noté 5 sur 5 étoiles

Ben made the course really enjoyable

Ben made the course really enjoyable, especially with his clear explanation and presentation of each section/element of the course.

7 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with Ben.

Noté 5 sur 5 étoiles

Engaging and Confidence‑Building First Aid Training

Helen delivered an engaging and genuinely enjoyable first aid course. She explained everything clearly, encouraged questions, and took the time to answer all of my additional queries in detail. I’ve come away from the three‑day training feeling confident, informed, and like I’ve learnt so much. I’d highly recommend Helen/St Johns to anyone looking to build their first aid skills.

6 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear that Helen was able to answer all your queries and keep the course enjoyable too. Thank you for your recommendation.

Noté 5 sur 5 étoiles

Well worth doing and not as daunting as it may seem

I would highly recommend this to anyone, no matter their age or experience.
I have been daunted by doing first aid training for a while and Helen made it so easy and such a relaxed atmosphere that the daunting perception just disappeared. Practicing was not awkward at all and receiving small adjustments during the practices made it so much easier to find the flow and get things right without pressure.

6 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review. We're pleased to hear that Helen made you feel at ease.

Noté 5 sur 5 étoiles

Excellent course

Excellent course, with a really insightful and knowledgeable teacher.

6 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us.

Noté 5 sur 5 étoiles

Completed a 3 day first aid course with…

Completed a 3 day first aid course with Dean. He was an excellent teacher with excellent knowledge. Was a pleasure to do the course.

3 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review, we're pleased to hear you enjoyed the course.

Noté 5 sur 5 étoiles

Great Instructor!

Dean Brown was a brilliant instructor. Made the 3 day course really enjoyable and was very knowledgeable

24 juillet 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Well paced training.

The training was really useful, well paced and a good mix of practical and theory, throughout the day.
I came away feeling confident that I could respond accordingly in an emergency situation, if needed.

5 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review, we're glad to hear you feel more confident in your First Aid skills.

Noté 5 sur 5 étoiles

The Mental Health First Aider training…

The Mental Health First Aider training at St John's Ambulance was an informative and educational course. The trainer was really good at including everyone in topics and the information used was relevant and informative.

5 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you found our Mental Health First Aid course to be informative.

Noté 5 sur 5 étoiles

Great trainer

Great trainer, hands on course, lots of good information

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

E-mail communication was good very…

E-mail communication was good very quick and detailed. The courses I wanted were available and booked quickly and easily with no hastle.

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review, we're pleased our customer servicer advisers could help.

Noté 5 sur 5 étoiles

Really memorable

Fantastic banter, really memorable teaching. I'll remember so much more from this course than my previous one. Truly engaging and the use of real life examples make it hit home and sink in much more readily. Excellent all round

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to leave us a review. We're pleased to hear you found the course engaging.

Noté 5 sur 5 étoiles

First Aid at Work course…

Completed the First Aid at Work course with St John Ambulance, and I found it to be an excellent experience. The trainer was knowledgeable, friendly, and made the course engaging with plenty of practical activities and real-life scenarios. The content was easy to understand, and I now feel much more confident in dealing with emergency situations.

The course was well organised, informative, and interactive, making it enjoyable from start to finish. I would highly recommend St John Ambulance to anyone looking to complete a First Aid at Work course or improve their first aid skills. Thank you for such a valuable and worthwhile training experience!

4 août 2026
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Réponse de St John Ambulance Cymru

Thank you for taking the time to review us. We're pleased to hear that you enjoyed learning with us and that you feel more confident in your First Aid skills.

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