SKINDAYSAvis 

76
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Best skincare shopping journey out there! For beginners that need advice to skincare pros looking for the best niche brands. Loving all the products so far, specially Votary Intense Night Oil which ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I felt lost about how to structure my skincare routine and what products to use and overall felt I wasn't seeing any difference in my skin. By chance, I came across Skindays on instagram and took th... Voir plus

Noté 5 sur 5 étoiles

I love that Skindays stocks both niche & most loved skincare products under one roof. I was looking for Jeumont's Reuseable Under Eye Mask without needing to pay extortionate delivery fees and Skinda... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Skindays sell luxury products at reasonable prices that i couldn't find cheaper elsewhere. We are all feeling high cost of living at moment, so to be able to afford a little bit of luxury now and agai... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. Boutique de santé et beauté

Écrit par l'entreprise

Skindays is the go to online beauty shop that will make your skincare journey easy! Think of us as your personal beauty trainer. Our platform combines the latest technology and human expertise to give you (free) unbiased beauty advice and guidance. Our mission is to help you feel & look your natural best!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

76 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(76)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

After Evri had appeared had lost my…

After Evri had appeared had lost my order Skindays immediately acted to resolve, not only did they send the item again but we’re kind ending to provide a voucher off next purchase as well as various samples etc. so grateful for their assistance. Very professional, highly recommended

31 mai 2024
Avis spontané
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Réponse de SKINDAYS

Dear Lucy,



Thank you for your excellent review of Skindays! We're thrilled to hear about your experience.


We sincerely apologise for the inconvenience caused by the loss of your order with Evri.

But, we're delighted to hear that you were satisfied with the re-sent item, the voucher, and the samples we provided. Your satisfaction is our top priority, and it's wonderful to know that our efforts made a positive impact on your experience.

We look forward to guiding you through your skin days again soon!



Best regards,

The Skindays Team

Noté 1 sur 5 étoiles

sent products to billing address rather…

sent products to billing address rather than delivery address so I had to pay to post the products to my friend for her birthday.

30 avril 2024
Avis spontané
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Réponse de SKINDAYS

Dear customer,

I’m truly sorry to hear that you had to post the package to the delivery address - this is certainly not the level of service we aim to provide.

We reached out to you via email, and we have been proactive trying to solve the situation, as well as offering a gift on us. We appreciate your patience and understanding, and we’re committed to making this right for you.

Best regards,
The Skindays Team

Noté 5 sur 5 étoiles

Great service

Quick delivery, great product selection. Everything was efficient and with no issues

19 mars 2024
Avis spontané
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Réponse de SKINDAYS

Dear Evelina,

Thank you for the fantastic 5-star review!

We're so happy you enjoyed our quick delivery and product selection. These are one of our top priorities, and your satisfaction motivates us.

We look forward to guiding you through your skin days again soon!

Best Regards,

Skindays Team

Noté 5 sur 5 étoiles

Happy customer

I received my parcel quickly and impressed with Skindays attencion to the customer. Thank you. It was lovely and i definitely will order again.

31 janvier 2024
Avis spontané
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Réponse de SKINDAYS

Hi Laura,

Thank you for your glowing 5-star review on Trustpilot!
We're delighted to know you had a fantastic experience with Skindays.

Your feedback means a lot to us as we strive to provide the very best curation of expert-backed products.

Your satisfaction drives us, and we're committed to continual improvement. Feel free to share any suggestions for enhancing your experience; we're dedicated to making Skindays your go-to platform for skincare.

Looking forward to your next visit for more skincare finds. Enjoy the radiance with your Night Switch BHA/AHA from Lixirskin!

Best regards,
The Skindays Team

Noté 1 sur 5 étoiles

Unzufrieden

Ich habe bei Skindays am 5. Dezember bestellt. Bis heute (21 Dezember) habe ich die Ware noch nicht bekommen. Ich bin sehr enttäuscht.

21 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

The best company to find skincare products

After having spoken to the team, I feel I've got the best products for my skin - thank you for making it easy to decide what to buy.

21 novembre 2023
Avis spontané
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Réponse de SKINDAYS

Dear Owais,

Thank you for your glowing review: "The best company to find skincare products." We're thrilled to have been of assistance.

Your satisfaction means the world to us, and we're committed to providing personalised solutions for your skin needs.

Feel free to reach out if you have any questions or need further assistance. We look forward to guiding you through your skin days.

Thank you for choosing Skindays!

Best regards,
The Skindays Team

Noté 1 sur 5 étoiles

I’m an unhappy customer

I’m an unhappy customer. I placed an order online and received an email a few days later to say that the item was not available. I asked for a refund of my payment and am struggling to get this back from them despite several requests.
I won’t be using this website again.

15 octobre 2023
Avis spontané
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Réponse de SKINDAYS

Dear Paddy,

We sincerely apologise for the item not being available and the significant delay you experienced in receiving your refund.

Your feedback is important to us, and we're committed to improving our processes to prevent such delays in the future.

We've addressed the issue internally to ensure smoother and more timely refund processes moving forward.

Thank you for bringing this to our attention, and we appreciate your understanding.

Best regards,
The Skindays Team

Noté 5 sur 5 étoiles

I love Skindays!

I love Skindays!!
Personalized skincare advice experience through the website. Variety of products difficult to find anywhere else all together.
The team is amazing too. They recommended the OIL from Votary which makes my skin shine and glow
I love it.
Definitely I would recommend Skindays.

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Best skincare shopping journey!

Best skincare shopping journey out there! For beginners that need advice to skincare pros looking for the best niche brands. Loving all the products so far, specially Votary Intense Night Oil which has been an amazing surprise as I’d have never thought i could use oils on my acne-prone skin, but it appears that with the right high quality ingredients you def can! Embracing all the news on Skindays as it only gets better (incl the Skindays Club!).

24 mars 2023
Avis spontané
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Réponse de SKINDAYS

Dear Helena,

Thank you for your excellent review of Skindays! We're thrilled to hear about your experience.

We're glad you found our platform to be the best for skincare shopping and that you enjoyed the Votary Intense Night Oil. Your enthusiasm for exploring our latest offerings, including the Skindays Club, is greatly appreciated.

Please feel free to reach out if you have any further feedback or suggestions.

We look forward to guiding you through your skin days again soon!

Best regards,
The Skindays Team

Noté 5 sur 5 étoiles

I loved the cleansing oil from Votary I…

I loved the cleansing oil from Votary I bought on Skindays and the description of the product. It's a brand, natural plants, and oil (not soap!) that I would not have known about and I really enjoy the instructions of how to apply (hot towel, steam to breathe in before removing makeup, its great).

22 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Very happy I came across this platform

I felt lost about how to structure my skincare routine and what products to use and overall felt I wasn't seeing any difference in my skin. By chance, I came across Skindays on instagram and took their skin test online. I was recommended some products and given guidance on when to use them. Since purchasing my skin has seen dramatic changes! Very happy I came across this platform.

Delivery was also very quick - would recommend.

14 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I love Skindays!

I love Skindays!
The Amazing Team has introduced me lots of new brands and thought me how to use the products correctly that improved my skin a lot.
Since I started using Skindays products, my friends have been asking what my secret is.

13 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

My go-to platform for skincare

My go-to platform for skincare!
The selection of brands is great and quite niche so you discover new brands. The content on their newsletter/ website is also super informative and using their test I've been building a new skin routine that has had such a great impact on my skin. I have ordered multiple times and everything is delivered on time and the team is super responsive. Could not recommend it more.

13 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Dishonest, scam company

This company are dropshippers, so do not even hold their own stock. When something goes wrong, they ghost you.

**this is a heavily edited review - Skindays report all negative reviews and persist until they are removed

30 novembre 2022
Avis spontané
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Réponse de SKINDAYS

Hi Natasha, we don't have you as a customer and you have never placed an order with Skindays. You did not have any interaction with the platform so there is no reasonable basis for your review.

Noté 5 sur 5 étoiles

Best for Clean Beauty

I discovered SkinDays when trying to find a new product for my sensitive skin. SkinDays has a great product product selection and offers a premium service. The SkinDays skin test and search filters make it super easy to discover new products which I do frequently. Orders have always arrived quickly. Definitely recommend SkinDays.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Flawless Service

The curation is spot on - for a skincare junkie like myself it is the perfect destination to shop my favourites but also discover new high quality products without having to do months of research. The shopping and delivery experience was flawless.

13 avril 2022
Avis spontané

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