Skytech Gaming Avis 1 816

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had the pleasure of working with Andre Coleman today. Every question I had was answered and I felt like I came out of the call with much more knowledge than I had going in. He was very helpful and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Computer had issues with crashing and corrupting files. Went through warranty process and you had me send my ram back for testing. In the two and a half week long process no communication has happened... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Skytech Gaming builds great computers! I received my second custom build desktop unit from them a week after placing the order. I called and was given expert advice from a customer service advisor to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Skytech is incredibly Fast at shipping. Their customer service is amazing and super helpful. Their PCs are top tier and definitely worth every dollar. I will definitely be going through them for all o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique

Écrit par l'entreprise

Skytech Gaming prides itself in the care and quality of the PC’s we build for every gamer. We start each gaming PC build with a budget in mind then hand pick every component and test for performance, compatibility, value and aesthetics. We know that today’s PC Gamers care about the little things that take an ordinary build and make it extraordinary. Things like, vibrant RGB lighting, consistent color schemes, high build quality and professional cabling. We make sure that each gaming desktop build meets our high standards of form as well as function. Skytech Gaming proudly designs and hand-builds each computer in the USA. We are big believers in strengthening the US economy. That is why we focus on hiring, training and production right here in Southern California. The results are a product that lives up to the high standards of American Quality. We strive to make buying a pre-built PC not the second choice, but the right choice for every gamer. NOT AFFILIATED WITH: STGAuborn, SKYTECH USA LLC


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Great Company!

I've had my computer for awhile and it's been amazing! Fast and hassle free shipping. Definitely recommend this company for your pre-built needs.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer Service and good product

Excellent, responsive, and professional service that exceeded expectations. My mouse stop working, and they not only sent a replacement immediately but also followed up to ensure I was satisfied.

17 avril 2026
Avis spontané
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Réponse : Skytech Gaming

So glad our team took care of you! -Chris (CS Manager)

Noté 5 sur 5 étoiles

Great computer

So far the computer has been great. it has met every benchmark and been able to handle everything I've thrown at it without issue.

17 avril 2026
Avis spontané
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Réponse : Skytech Gaming

Awesome, always happy to hear the Skytech meeting expectations! -Chris

Noté 5 sur 5 étoiles

Great PC this is the 2nd skytech pc ive…

Great PC this is the 2nd skytech pc ive owned and i love this brand will probably be a lifelong customer. no complaints about anything so far :) very happy with my purchase

8 mars 2026
Avis spontané
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Réponse : Skytech Gaming

Thank you so much for your repeated business! So happy to see you enjoy your Skytechs -Chris

Noté 5 sur 5 étoiles

Great service

Great service. Very quick shipping. Haven’t had any issues with my pc. Great company.

3 mars 2026
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Réponse : Skytech Gaming

Thank you for the review and kind words! -Chris

Noté 5 sur 5 étoiles

Great PC build

Great PC build! I'm very happy with the purchase. The delivery was fast and with no issues.

14 avril 2026
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Réponse : Skytech Gaming

So happy you had a great experience! Thank you for the review -Chris

Noté 5 sur 5 étoiles

First time customer

First, the website is great and prices are fair. Purchase went smooth and pc arrived within 5 business days. I’ve had my pc for less than a week but so far, I’m very happy!

13 avril 2026
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Réponse : Skytech Gaming

Thank you for bringing up the website! We moved to a new site not too long ago. Happy to see you are satisfied with your Skytech -Chris

Noté 1 sur 5 étoiles

Overall Horrible Experience

PC has had boot issues since day one and have had to contact support multiple times with no true fix. Three months later and the PSU has died on it and will take at least a month for them to fix and send back. For a PC just under $3k this has been a nightmare to deal with.

15 avril 2026
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Réponse : Skytech Gaming

Sorry to hear about the issues with your computer but that is our current repair process. -Chris

Noté 1 sur 5 étoiles

Computer had issues with crashing and…

Computer had issues with crashing and corrupting files. Went through warranty process and you had me send my ram back for testing. In the two and a half week long process no communication has happened that I did not have to reach out for. Honestly still don't have any actual update. This is my first PC and the experience you have provided has been frustrating and heartbreaking. I have a really expensive paper weight at this point and I feel as though it is not being prioritized in any way.

10 mars 2026
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Réponse : Skytech Gaming

Looks like we shipped the RAM same day this review was posted. -Chris

Noté 5 sur 5 étoiles

This is my second time needing help…

This is my second time needing help with my PC as I had some beginner difficulties the first time. This time needing support I had some driver issues and missing information. I talk to the same tech both times. And let me tell you if I ever have any more issues, I'll make sure I talked to (Timothy) with sky tech. What an amazing awesome guy that really knows his stuff and way around a PC, I cannot stress enough how stressful it is when having issues with your pc. He made the process smooth easy great communication and didn't make me feel rushed explaining everything to me as he was remotely fixing my pc. This guy needs a raise even if he already makes great money! He did such a great job I was trying to get him to give me his Cash App so I could send him money (buy him lunch) If you need assistance with your pc at sky tech and if you're lucky enough to get him as you support tech!! You'll see why I left such a good review for him!!
Thank you again Timothy you're amazing at what you do!

2 mars 2026
Avis spontané
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Réponse : Skytech Gaming

Wow awesome review! So glad to hear Tim good care of you -Chris

Noté 5 sur 5 étoiles

Andre Coleman is a rockstar!

I had the pleasure of working with Andre Coleman today. Every question I had was answered and I felt like I came out of the call with much more knowledge than I had going in. He was very helpful and had great customer service skills keeping the conversation very relaxed yet professional.
Super stoked with my new Skytech Chronos 3!

14 avril 2026
Avis spontané
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Réponse : Skytech Gaming

Glad to hear Andre took care of you! -Chris

Noté 3 sur 5 étoiles

3 Stars

3 Stars – Excellent Customer Service, Disappointing Hardware Experience

I want to start by giving Skytech’s customer service team a huge shoutout. They were genuinely some of the best representatives I’ve dealt with in a long time — responsive, respectful, patient, and knowledgeable. If the PC itself had performed as well as their support team, I would probably be a lifelong customer.
Unfortunately, the hardware experience didn’t match the service.
I bought a Prism 4 rig while it was on sale. For the first few days, it was a beast — great graphics, smooth performance, and high frame rates. However, I started noticing occasional flickering RGB lights. Then the issues escalated: the PC began randomly shutting down and restarting. A few days later, I got the Blue Screen of Death. This all happened within the first week of ownership.

Despite troubleshooting with customer service (who were very helpful), the PC would no longer boot into Windows. Since it was still brand new and under warranty, I decided to return it rather than ship it back for repair. Living in Hawaii, Skytech doesn’t cover return shipping, and I wasn’t comfortable spending a significant amount on shipping a brand-new PC with no guarantee it would be fully fixed.
The return process itself was quick and painless.

Final Verdict:
PC = Miss.
Customer Service = Phenomenal.
From what I’ve seen in other reviews, Skytech appears to be quite hit-or-miss. For me, it was unfortunately a miss on the hardware side, despite outstanding support.

9 mars 2026
Avis spontané
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Réponse : Skytech Gaming

Sorry to hear about your poor experience with the computer but I do want to thank you for the kind words about CS. Also glad to hear the return process was smooth for you. -Chris (CS Manager)

Noté 5 sur 5 étoiles

Heeeeey Court

Heeeeey Court! :D Thanks for your patience with me couldn’t tell what i was looking at but eventually figured it out with your help

13 avril 2026
Avis spontané
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Réponse : Skytech Gaming

Happy to hear Court took care of you! -Chris

Noté 2 sur 5 étoiles

angry customer

pc not activated even with product key the hardware was changed

14 mars 2026
Avis spontané
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Réponse : Skytech Gaming

Easy fix, I'll take care of that when you reply with your information. -Chris

*Never replied with his info so can't reach out unfortunately.

Noté 4 sur 5 étoiles

Starting streamer friendly

Pretty fast gaming PC, you do got to do a bit of tweaking in some games but as a starting streamer, this runs everything pretty fast and good.

18 mars 2026
Avis spontané
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Réponse : Skytech Gaming

Thank you for the review! FPS boost tip is to disable shadows in any game, if you don't mind not having shadows. -Chris

Noté 4 sur 5 étoiles

Money well spent

Money well spent. The unit functions great and when I started having some driver problems, customer service took care of it quick and easy. Already had my cousin purchase one after me using the PC for three weeks and we are both having a great experience.

13 avril 2026
Avis spontané
Logo de Skytech Gaming

Réponse : Skytech Gaming

Glad to hear customer service took care of you! -Chris (CS Manager)

Noté 5 sur 5 étoiles

Skytech is incredibly Fast at shipping

Skytech is incredibly Fast at shipping. Their customer service is amazing and super helpful. Their PCs are top tier and definitely worth every dollar. I will definitely be going through them for all of my PCs from now on.

12 avril 2026
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Réponse : Skytech Gaming

Thank you for the kind words! We try our best -Chris (CS Manager)

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