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We're a team of super enthusiastic sleep addicts who test hundreds of sleep products - mattresses, pillows, toppers, bed frames, and more - in our state-of-the-art testing facility equipped with the latest tools and technologies. As experts in the field, we provide honest and helpful reviews, along with the latest sleep news and research-based insights, to help you sleep better. Our mission is to help you make the right choice for your sleep - because your sleep matters 😴
Royaume-Uni
3,3
14 avis
N'a pas répondu aux avis négatifs
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I haven’t purchased anything from them because the customer service is based abroad with bad connection so we couldn’t hear each other and on top of that we couldn’t understand each others accents
The website doesn’t clarify if returns are free as I’m guessing this would be very expensive to return if not suitable
Been trying to contact the supplier for the two seater i purchase, any time i speak to someone ,we will call you back been waiting for this call back 4 months and the sofa bed been making lots noise opening and sleeping cracking sound in the assemble section of this bed am fedup the price i payed we could of buy 2 beds without this hastle.
VERY POOR AFTER SALES COUSTOMER SERVICE.
I've spent HOURS looking at so many review sites, but found this one really helpful for looking at the different pro's and con's. I didn't feel they had an agenda for a limited no of brands. I have a slipped disk and a pelvis that rotates so did need (on my physio's instructions) to invest in a really decent mattress. I found this site the MOST helpful by far. So much detailed info for my sleeping position, hot / cold sleeper, weight, eco creds, allergies, trial periods, deals, etc etc. An improvement would be to be able to do a 'comparison' on a selection of mattresses. Reviews are done by different people so it can make comparing a bit of work ... but the info is there. I like that there is acceptance most of us will have a budget, even when health reasons dictate we need to get the best we can afford.
It made my choice for a new mattress very easy, my sleep health improved a lot, and I never stayed up all night again! I recommend a lot!
Réponse de Sleep Hero UK
Hello Mara
Thank you so much - we're glad to hear that our content has helped you make the right mattress choice.
Have a lovely day,
The Sleep Hero Team
Just read an article on Sleep Hero UK about the memory foam mattress, and I think I want one now! They broke down the techy bits in layman's terms, making it super easy for someone like me to understand why it's worth the investment. I will update when I buy one.
Réponse de Sleep Hero UK
Hello Savannah
Thank you for leaving a review for us. We're happy to hear that our content has been helpful - there is so much jargon out there that sometimes it can be difficult to navigate.
Hopefully, you've also found the right memory foam mattress for you.
Wishing you a great day,
The Sleep Hero Team
Love using this website for budget-friendly sleep hacks and advice. The site is so simple to navigate compared to others and the honest reviews are refreshing to read.
Réponse de Sleep Hero UK
Hello Jean
Thank you so much for your feedback - we try our best to be reader-friendly and are constantly working on adding more sleep hacks and advice. Check back often for all the latest updates.
Have a beautiful day,
The Sleep Hero Team
I'm so glad I stumbled across sleep hero before I ordered a new mattress. I never new there was so much to consider about your sleeping position, weight ect. I decided on a a simba matress based on advice they provided and I'm so happy with it!
Réponse de Sleep Hero UK
Hello Stephanie
Thank you so much for your feedback - we're so glad we were able to help you in your mattress journey. The Simba is definitely a great choice, and, hopefully, it brings you much comfort and the best sleep of your life.
Have a fantastic day,
The Sleep Hero Team
Nice, informative website! More videos would have made it better though
Réponse de Sleep Hero UK
Hello Robert!
Thank you so much for your feedback. You'll be pleased to hear that we're working on an engaging video strategy, so we'll hopefully be able to share more video content in future.
Have a lovely week,
The Sleep Hero Team
Réponse de Sleep Hero UK
Thank you so much for the compliments. Wishing you wonderful sleep!
Made choosing a new mattress so much simpler! Their recommendations and advice on soft mattresses helped me find something (Emma Original) that suits my budget and size and that actually feels soft to sleep on. Thanks!
Réponse de Sleep Hero UK
We're so glad we were able to help you on your journey to better sleep! Wishing you the best time snoozing.
Was researching pillows for my girlfriend who’s a stomach sleeper and got some actually good advice here (a flat pillow is best!)… after reading just fluff on the Independent and other supposedly ‘trustworthy’ sites.
Réponse de Sleep Hero UK
Hi Nic,
We're pleased that you found helpful advice here for your girlfriend, especially since she's a stomach sleeper, which can be a bit tricky. At Sleep Hero UK, we're committed to offering practical and honest insights into sleep products. We hope you continue to enjoy our content for a better night's sleep!
Best regards,
The Sleep Hero UK Team
Very helpful and informative. I was having trouble choosing the right mattress from so many options but sleep hero made the process easy and painless. It was great to have so much information all in one place. Will definitely use the site in the future.
Réponse de Sleep Hero UK
Thank you so much for the kind words, Ella. We're so glad you've found our articles helpful. Wishing you the best sleep!
Shi##t no prices
No test on how long they actually last
No mention if returns are excepted
Iv never done a review in my life but u could do a better job when I'm asleep
Réponse de Sleep Hero UK
Hello Paul!
We're so sorry to hear you've had a negative experience on our site.
We have hundreds of reviews online and generally cover all aspects, including price, expected durability, trial, and returns processes.
Please could you direct us to which review you are referring to, and we can get you more information?
With kind regards,
The Sleep Hero team
Hey Sleep Heroes, thank you very much for that nice newsletter! I like!
Réponse de Sleep Hero UK
Thank you so much - that's wonderful to hear.
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