I love the mattress I purchased. However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't... Voir plus
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Dominick gave us a real education on the latex and latex hybrid options and we walked away feeling like we understood enough to make a good decision for ourselves. He listened and there was no pressur... Voir plus
L'entreprise a répondu
Dom gave me exceptional service. I was warmly welcomed and carefully listened to regarding my needs. He provided helpful feedback and advice as well. After trying a few mattresses, I found what I be... Voir plus
L'entreprise a répondu
My roomate and I were both in the market for new mattresses, so we checked out Sleep 365 after hearing about their organic options. Th estore is modern and cozy, and the team there is awesome. THey le... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.
Coordonnées de contact
4100 Redwood Highway, 94903, San Rafael, Etats-Unis
- 18002703559
- info@sleep365.com
- sleep365.com
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Sleeping on clouds!
Very friendly and knowledgable staff. The store was equipped with samples of all their products so you can make an informed decision based on your experience. I was so excited to set up my bed with the new pillows, sheets and comforter. What a blissful delight when I crawl into bed every night!

Réponse : SLEEP365®
No pressure and empowerment to make a good choice
Dominick gave us a real education on the latex and latex hybrid options and we walked away feeling like we understood enough to make a good decision for ourselves. He listened and there was no pressure to buy. We came back and bought two days later with the help of Michael. He was prepared for our visit to narrow down the specific comfort levels we needed for our mattress, and made the ordering process smooth, simple, and clear. This was overall a great buying experience, and a real relief that we feel confident that our purchase will meet our needs. Looking forward to our mattress delivery!

Réponse : SLEEP365®
Great service made up our mind and decide to buy.
The person Named Michael, who helped us, was great. He made the experience great. We were really happy with his knowledge and helpfulness. We decided to go ahead and purchase our new mattress from your company based on his assistance. When we left the store we decided to go ahead almost immediately. Everything suited and fulfilled our needs. Thank you very much, for Michael and your quality product. Again thank you for Michael's service. He was excellent. We hope that, when it arrives, it lives up to our expectations and fills our needs. His knowledge was very impressive and he was very helpful.
Patty Boone for whom this is a Christmas Present, is very happy too. She got hopefully what she wanted. She seemed extremely happy.
And that is what i wanted. Good Job !!

Réponse : SLEEP365®
Staff is knowledeable.
We knew nothing about mattresses and staff was very informative.

Réponse : SLEEP365®
Dominic and Michael were wonderful to…
Dominic and Michael were wonderful to work with. They went above and beyond to get me the right mattress and helped to move up delivery when I needed it sooner. Very much appreciated

Réponse : SLEEP365®
Ordering issue
I had a good experience with Michael at the showroom but felt disrespected when I called to make my order over the phone several days later. I was mistaken that a floor model was included in a holiday promotion including 2 pillows and was rudely corrected. The delivery process went smoothly and the bed has been great since.

Réponse : SLEEP365®
Great Experience
Dominic was knowledgeable, helpful and patient. He made finding the perfect mattress a breeze and with zero sales pressure.
I highly recommend Sleep 365!

Réponse : SLEEP365®
Richard was amazingly helpful
Richard was amazingly helpful! Would definitely return to Sleep 365 in Marin!

Réponse : SLEEP365®
We had an amazing experience at Sleep…
We had an amazing experience at Sleep 365 exploring all the organic mattress options, pillows, and bedding! The location is gorgeous and the staff is so kind. We felt listened to, well taken care of, and knew we were working with a knowledgeable professional! Organic bedding and a non- toxic sleep environment is so important and we are happy there is a place in Marin that we can shop!

Réponse : SLEEP365®

Réponse : SLEEP365®
We had a great experience working with…
We had a great experience working with both Michael & Dominic during the pre and post sales process. The selection was great, their help was superb, and the ordering & delivery process was seamless!

Réponse : SLEEP365®
At last
I bought my Naturepedic mattress in San Rafael. It was my fifth mattress in 6-7 years, all of them expensive, organic, and awful one way or another. Richard was immensely helpful, guiding me through the various possibilities and directing me away from my first choice of topper, saying that the firm one was the most exchanged. He was right. Even the medium has proven to be a bit too firm and I’m in the process of exchanging it for the soft. He made that easy too. He recognized me when I returned several months later and remembered that I live some distance away. At last, the perfect mattress. Highly recommend Naturepedic and Richard.

Réponse : SLEEP365®

Réponse : SLEEP365®
5 stars for the in store experience
5 stars for the in store experience. The sales person was patient with questions and ensuring we got our answers. 2 stars deducted for the delivery experience. The delivery people were rigid about not moving a base that came with the mattress and charged more when we couldn’t move it ourselves and they had to to fulfill their job of moving old mattress to another bedframe

Réponse : SLEEP365®
Sheryl is a Star!
Sheryl does a great job running the showroom and is very pleasant as she shares her product knowledge. I feel like buying a bed can be a little confusing, but Sheryl made it easy! I am very happy with my purchase and so is my brother as well as my friends. We are all sleeping better!!!

Réponse : SLEEP365®
I found this company through a very…
I found this company through a very good friend and client that recommended non-toxic cotton for my household and pregnancy and this pillow is INCREDIBLE! I received the two pillow cases that are 100% organic cotton and now I can’t go back!

Réponse : SLEEP365®
Great service and information
From the get go, we have had a highly positive interaction. Richard has been patient, helpful with explanations about the mattress and pillow products, materials and types of firmness, and the delivery process. Be it email, text or phone call, he has been courteous and extremely helpful. We'll be back for sure!

Réponse : SLEEP365®
My roomate and I were both in the…
My roomate and I were both in the market for new mattresses, so we checked out Sleep 365 after hearing about their organic options. Th estore is modern and cozy, and the team there is awesome. THey let us try everything without hovering over us. We each found something that worked, and now we're both obsessed with how comfortable our beds are. Plus no weird chemical smells like the online ones we tried before.

Réponse : SLEEP365®
I really like shopping at sleep365
I really like shopping at sleep365. The website is really nice. It is easy to navigate and shop around to find what I need to find. There's a lot of details provided for multiple sizes of beddings. What is really helpful is that there are multiple options for payment like PayPal.

Réponse : SLEEP365®
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