Sleepkings Avis 613

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so c... Voir plus

Noté 3 sur 5 étoiles

Brought the rest well package(bed , mattress, headboard) not over impressed for price very basic, although does look nice! Delivery shocking do not pick the 6-9pm slot as they delivery all over cou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍

Noté 5 sur 5 étoiles

The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than b... Voir plus

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de meubles de chambre à coucher
  3. Fabricant de meubles
  4. Magasin de meubles
  5. Magasin de matelas

Écrit par l'entreprise

We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

613 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

New single bed removal of old double bed

The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so comfortable.. Thankyou

13 avril 2026
Noté 5 sur 5 étoiles

The team were punctual

The team were punctual, efficient & very polite. There was some confusion about whether installation had also been purchased but this was dealt with very quickly & professionally. Would highly recommend- particularly this team.

10 avril 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍

7 avril 2026
Noté 1 sur 5 étoiles

The people who assembled the bed

The people who assembled the bed, screwed up, they said there was a bolt missing and would inform sleep Kings, there was not a missing bolt, but definitely a key component bolt was installed incorrectly and cross threaded, as I'm disabled, I can't remove the bolt from the bed to replace it, tried phoning customer services countless times, to no avail, feel let down and conned.

30 mars 2026
Noté 5 sur 5 étoiles

Excellent service from Sleepkings

Excellent service from Sleepkings, order delivered next day, bed installed by their technician, mattress is very comfy, the price was very reasonable and the customer service is second to none.
Overall I am very impressed and very happy with the whole experience..

11 mars 2026
Noté 5 sur 5 étoiles

Service excellent,

Service excellent,
Kept updated
Very pleased with adjustable bed
And delivery was spot on
Set up and shown how to use
The lads where very helpful
Best delivery experience ever had

27 mars 2026
Noté 5 sur 5 étoiles

Stair Lift

We had a stair lift and everything was done to perfection they were able to manoeuvre past everything excellent quick service and kept up to date on delivery

11 mars 2026
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Réponse : Sleepkings

Thank you for your great review.
We’re really pleased to hear everything went smoothly and that the team were able to complete the installation perfectly. It’s good to know the service was quick and that you were kept updated throughout the delivery process.

We truly appreciate your feedback and thank you for choosing us.

Noté 4 sur 5 étoiles

Lucky!

I had a delivery slot of between 6pm and 9pm on Saturday night, I knew we would be out from 7 pm, so I declined the slot, and told a woman who rang that it was not suitable, expecting another call to rearrange.
The mattress turned up at 6.30pm totally unexpected, luckily we were still in to accept it!

10 mars 2026
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Réponse : Sleepkings

Thank you for your review.
We’re sorry for the confusion with the delivery time. This should have been rearranged after you advised that the slot was not suitable, so we understand the frustration. We’re glad you were still in to receive the mattress, but we appreciate that this could have easily caused inconvenience.

Your feedback is important and will be passed on to the delivery team to help improve communication for future deliveries. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Fantastic and very professional service…

Fantastic and very professional service

The chaps who installed everything were very courteous and polite. They installed everything perfectly and cleared all packaging leaving the house spotless.
The bed itself is perfect.
Would definitely recommend

3 mars 2026
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Réponse : Sleepkings

Thank you for your wonderful review.
We’re really pleased to hear you were happy with the service from start to finish. It’s great to know the delivery and installation team were polite, professional, and left everything clean and tidy.

We’re also glad you’re happy with the bed, and we truly appreciate your recommendation. Thank you for choosing Sleepkings.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery

4 mars 2026
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Réponse : Sleepkings

Thank you for your review.
We’re glad to hear you were happy with the quick delivery. We appreciate your support and hope you enjoy your purchase.

Noté 3 sur 5 étoiles

Better out there

Brought the rest well package(bed , mattress, headboard) not over impressed for price very basic, although does look nice!
Delivery shocking do not pick the 6-9pm slot as they delivery all over country and have loads to deliver so your time slot keeps getting pushed back my 1st delivery was estimated for 10pm then they cancelled, they faffed around to redeliver, although the guys that came on 2nd delivery are friendly, set up bed took all rubbish but then I did pay £80 for that
Don't pay £80 for bed collection your council will collect bed and mattress for half the price
All in all not impressed, you pay for what you get i guess

5 mars 2026
Avis spontané
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Réponse : Sleepkings

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t fully meet your expectations.

Delivery delays can sometimes occur due to traffic, route changes, or earlier deliveries taking longer than planned, especially with evening delivery slots covering large areas. We do apologise for the inconvenience caused with the change to your original delivery time and the need to rearrange.

We're pleased to hear that the delivery team on the second visit were friendly, set up the bed for you, and removed the packaging. Your comments regarding the bed package and collection service are also appreciated, and we will take this feedback on board as we are always looking for ways to improve our service and value for customers.

Thank you again for your feedback.

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