Purchased the Dream Pod Pillow Speaker. Was surprised by how 'cheap plastic' it looks in real life, as it doesn't on the website, but it absolutely does the job of being a speaker you can hear throug... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased this for my partner who has ADHD and needs constant background noise to get to sleep but I need silence. It has made a big difference to his sleep and has allowed me to get a better night s... Voir plus
L'entreprise a répondu
I purchased the nose strips to help with my sleeping, snoring and sleep apnea which wakes me up during the night on occasions. I have been using them for a couple of weeks now and I have to say they’v... Voir plus
Honestly, SleepyDeepy is the worst company I have ever dealt with in my life. The customer service is standardly shocking and so unprofessional. I tried to get in touch to get some help Karris was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SleepyDeepy | The Deep Sleep Experts. We’re on a mission to help the world sleep better, because great sleep changes everything. At SleepyDeepy, we bring together the best tools, gadgets, and goodies to help you build your own personal sleep system. Think of us as your calm, cosy corner of the internet, stocked with everything from mouth tape to pillow sprays, eye masks to knee pillows. Founded by a sleep-obsessed couple, we believe deep sleep shouldn’t be complicated - it should be consistent. Whether you’re a light sleeper, a night owl, or just tired of being tired, we’re here to help you take sleep seriously (so you don’t have to).
Coordonnées de contact
Royaume-Uni
- sleepydeepy.com
3,9
Bien
80 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dream Pod Pillow Speaker - works well!
Purchased the Dream Pod Pillow Speaker. Was surprised by how 'cheap plastic' it looks in real life, as it doesn't on the website, but it absolutely does the job of being a speaker you can hear through your pillow without disturbing a partner. Obviously sound quality isn't fantastic but you can hear speech and music sounds ok. Love the fact it has a timer which also switches off my iPad and pauses the Netflix episode I'm on! Battery lasts well if you use the timer function. Not sure about durability as only had for a few weeks but I'm pretty happy with it so far!
25 juin 2026
Avis spontané
Réponse de SleepyDeepy
Hey Emily - thanks so much for your 4 star review we really appreciate it! We will of course take all feedback on board for any future product improvements. Many happy sleeps ahead for you :) Team SleepyDeepy x
If I could rate less than one I would
If I could rate less than one I would.
Do not buy this tape for your mouth.
Its basically an Elastoplast on your mouth with a hole in the middle. Imagine wearing that all night and its exactly how it would feel pulling an elastoplast of your mouth. Or sticky tape of your mouth. Its horrible. Not to mention the chemicals to make it.
It also doesnt stop you snoring, or stop you having a dry mouth. They should be sued for misleading people. Awful, awful, awful.
16 juillet 2026
Avis spontané
Réponse de SleepyDeepy
Hey Amanda,
Really sorry you feel that way. We are a bit confused by most of your comments as it intimates you have bought something without knowing what you were buying. Yes, DreamTape is a patch that you place over your mouth to stop you mouth breathing all night. It absolutely and categorically DOES stop you having a dry mouth as it traps all the saliva in your mouth. With regards stopping snoring - it does for a lot of people, but not everyone. People snore for different reasons. DreamFlow is another product we sell which you could try instead. It opens up the nasal passage to help you breathe better through the nose.
Some people use both products - DreamTape to foster nasal breathing, alongside DreamFlow to widen the nasal bridge.
We don't believe we have misled anyone at all - and on the contrary, review our website at all times to ensure continuity of information.
We wish you happiness, and good restful sleeps going forward.
Have a lovely rest of weekend. The DreamTeam @ SleepyDeepy
These strips have made such a big…
These strips have made such a big difference in my sleep pattern, I sleep more and longer, there not to sticky that they leave residue also. By far the best I’ve tried
16 juillet 2026
Avis spontané
Réponse de SleepyDeepy
Awesome - thanks so much for your review Wendy - we really appreciate it! Many happy sleeps ahead!
This product is very good
This product is very good, l was skeptical at first but after trying them for a few weeks, they do work very good, my order arrived on time
13 juillet 2026
Avis spontané
Réponse de SleepyDeepy
Amazing - thanks Keith! Many happy sleeps ahead :)
Best out there for me!
I’ve tried quite a few mouth tapes in the last few months, all promising different things, but found them all either painful to take off, coming off in my sleep or not big enough. Sleepydeepy are the only ones I’ve found that are none of these. I no longer wake with a dry throat, my husband says my snoring is quieter, and there’s no sticky residue on my face after removal
13 juillet 2026
Avis spontané
Réponse de SleepyDeepy
Yay - thank you so much for your review Sian :) Means the world to us! Many happy sleeps ahead :) SleepyDeepy x
Still haven’t received them!
Still haven’t received them!! Ordered 23rd June and still waiting!
22 juin 2026
Réponse de SleepyDeepy
Hi Amy, I am so sorry that Evri lost your order, I understand how frustrating it is when these things happen, but I am delighted to have been able to resolve this for you by sending you a replacement order on a tracked Royal Mail service. I hope you are enjoying and please don’t hesitate to reach out if you need anything further! Thanks, Karris ☁️🌙
Has changed my life
Has changed my life! Now sleep through the night with no need for drinks and therefore no waking for a wee!
22 juin 2026
Réponse de SleepyDeepy
Thank you so much for your feedback. That absolutely means the world to us. We are so happy you are having amazing sleeps now. Long may it continue! Team SleepyDeepy x
I wasn’t really thinking this would do…
I wasn’t really thinking this would do anything, but it is so comfortable and soft to use… I feel it is definitely working on my hip pain love the fact it has a washable cover
12 juin 2026
Avis spontané
Réponse de SleepyDeepy
Thank you so much for such a fantastic review, we are so happy its working for you! Sweet Dreams! 🌙
I purchased the nose strips to help…
I purchased the nose strips to help with my sleeping, snoring and sleep apnea which wakes me up during the night on occasions. I have been using them for a couple of weeks now and I have to say they’ve been pretty good thus far. It hasn’t stopped all issues and that wasn’t my expectation, but there has been an improvement on all fronts. Easy to use and wear and will continue to see how things go on a longer term basis.
18 juin 2026
Avis spontané
Really like this company
Really like this company, will be ordering again! I ordered nose tape by mistake, emailed them and they sent me out 30 mouth tapes Free of Charge and got to keep the nose tape too(which I was trying to return). Excellent Customer Service.
26 mai 2026
Réponse de SleepyDeepy
Thanks so much for your review! If we ever make a mistake, we are ALWAYS happy to fix :) Customer service means everything to us! Thanks so much for your review!
They blocked me instead of giving customer service
Honestly, SleepyDeepy is the worst company I have ever dealt with in my life.
The customer service is standardly shocking and so unprofessional. I tried to get in touch to get some help Karris was useless. Instead of actually resolving the issue like a proper business, she literally BLOCKED me on their social media pages just so she wouldn't have to deal with it?! Blocking a customer who is trying to get support is actually unbelievable and so childish.
On top of that, the quality of their stuff is absolute rubbish. It's proper cheap quality and you can get way better for a fraction of the price somewhere else.
They don't care about the customer experience or product quality at all, they're just completely money grabbing once they've got your cash. Do not bother wasting your money here!
6 juin 2026
Avis spontané
Réponse de SleepyDeepy
Hey Marie - can you please drop us an email at hello@sleepydeepy.com? We can't find an order from your name, and we don't know what you mean re blocking anyone on social media. It is possible that your post was auto-removed if there was profanity in it? But to our knowledge we have not blocked you! We do not have any emails in our inbox from your name either. Please reach out so we can assist :)
Your description of how Karris handles customer service is the absolute polar opposite of how we communicate with people. We are a small business and know that service is key. We literally bend over backwards to help customers, at all times. We are not quite sure why we are receiving an update to your 1 star review a full month later - but please drop us a line with who you are so we can investigate your order. We currently cannot find one under your name and want to help turn this around for you. Thank you, Team SleepyDeepy x
I now sleep comfortably.
Delighted with knee pillow as l now sleep all night and feel very comfortable in bed after years of tossing and turning. I had tried other knee pillows in the past without success. So thank you.
23 mai 2026
Avis spontané
Réponse de SleepyDeepy
You're very welcome! And thanks so much for coming and leaving a review, we really appreciate it. Many happy sleeps ahead! x
Still waiting for my pillow,?
22 mai 2026
Mixed Experience – Fast Delivery but Some Products Not Comfortable for Me
I ordered the sleep eye mask, nose strips, mouth tape, and ear plugs from Sleepydeppy. The company seems good overall — they posted my order very quickly, delivery was fast, and everything arrived well packaged.
The eye mask is soft and feels good quality, but personally it’s not for me. I’m a side sleeper and I didn’t find the cushioning around the eyes very comfortable. It’s supposed to protect the eyelashes, but I could feel it pressing on my face during the night. It doesn’t leave marks, but I was still aware of it while sleeping. I also bought the lavender colour (which is more silver-toned), and it’s not fully blackout. You can still notice light coming through if the room isn’t completely dark. It’s better than nothing, but I wonder if the black colour would block light better.
The nose strips do the job well. They’re comfortable and don’t leave marks. However, since they’re not really reusable and you need one every night, I personally find them quite expensive.
The mouth tape also works well, and I like that it has a small breathing hole. It doesn’t leave marks either. I reuse mine for 3–4 nights by placing it back on the original paper, and it still sticks fine. The only downside is that it’s uncomfortable to remove. Overall, I probably wouldn’t buy it again because I find it expensive for what is essentially tape.
The ear plugs came as a free gift with the rest of my order, and honestly I definitely wouldn’t buy them. They feel like very cheap ear plugs, are uncomfortable to wear, and keep falling out during the night. Even though they reduce the sound a little bit, they don’t work very well.
29 mai 2026
Avis spontané
Réponse de SleepyDeepy
Hey Judith,
Thanks so much for taking the time to leave your review :)
Just to offer some support where we can:
DreamPlugs - the 'quality' is in the density of the foam. They have a 38dB rating which should make them really effective, but only if they are securely inserted. If they kept falling out, they weren't in quite properly. You have to squeeze and rotate them to put the tip into as thin a point as possible, and then sort of twist it as you are inserting it into your ear. Sort of corkscrewing it in deeply. Then, when it expands, it should be very firmly lodged in, and blocking sound at an extremely high standard.
DreamTape - That's great you have found a way to re-use them multiple times as yes, generally they are a single use product. We have to state they are single use, for hygiene purposes but of course love the maximisation of their use! Sounds like they were effective for you in getting a good sleep :)
DreamFlow - Glad you found they do the job well!
DreamMask - Sorry the fit wasn't quite to your liking. It does sound like you maybe had it secured quite tightly as you shouldn't really feel it pressing on your face. Hopefully with a bit of adjusting you have found the perfect fit for your face. Just so you know a perfect fit can indeed be achieved, here is one of the recent Verified reviews on our website from 21/3/26: "This is the softest sleep mask I have found! I am autistic and hyper sensitive but I don't even know I'm wearing this. It stays on all night and is brilliant at blocking out the light." This customer had the Teal colour though, not lavender. Note your point on the lavender one being 'Light-Blocking' rather than 'Blackout' and we will absolutely make that clearer on the site.
All in all, thanks so much for your feedback - we love having the chance to make our products better :)
Much love, SleepyDeepy x
Top customer service
I had a problem with email marketing which was dealt with very well with the support team.
Product arrived in timeframe and is excellent.
Thanks for your support :))
29 mai 2026
Avis spontané
Réponse de SleepyDeepy
Thanks so much for your 5 star review and we are so happy we were able to resolve your marketing issue :) Many happy sleeps ahead! Team SleepyDeepy x
Tape arrived quickly and was easy to…
Tape arrived quickly and was easy to apply. Sadly had no effect on my snoring. According to my tracking up, my average snore time and noise levels did not change. Worth a try but not for me.
24 mai 2026
Avis spontané
Réponse de SleepyDeepy
Hey, thanks so much for giving DreamTape a try! We would recommend 1-2 weeks of use to truly get a proper read on how it impacts your sleep. DreamTape can reduce snoring, but it can also eliminate "dry mouth" which is a leading cause of waking up mid-sleep.
You may also want to pair DreamTape with DreamFlow (our nasal strips). DreamFlow opens up your nasal passages to increase Airflow, reduce or stop snoring.
The 2 products in tandem, are extremely effective. But really you would need to give the products more than 1 or 2 nights to ascertain success. The body may take time to adjust. But it really sounds like DreamFlow will be effective for you!
Hope that helps.
The Dream Team @ SleepyDeepy x
Order #6157 had missing items in it and…
Order #6157 had missing items in it and no reply from vendor. The face mask is really good for the price.
Soved
22 mai 2026
Avis spontané
Réponse de SleepyDeepy
Hey Harry,
We were delighted to resolve this issue for you and hope everything is now to your satisfaction :) We apologise for the missing item in your order and for the delay in reply over the bank holiday weekend. We of course rectified the issue as soon as we saw your message, and shipped your item out that same day :)
Our sincere apologies again - a missing item is a very rare situation.
Team SleepyDeepy x
Best strips I've tried
Best strips I've tried . Easy to apply , comfortable, don't move all night . 10/10
21 mai 2026
Avis spontané
Réponse de SleepyDeepy
Thanks so much for your review Joanne! DreamFlow nasal strips are one of our favourite products too. Goes PERFECTLY with our DreamTape mouth tape 🤗. Happy sleeping ☁️😴☁️😴
The Best Sleeping Mask Ever
An excellent company and an excellent sleeping mask! The mask itself is the best I’ve ever tried, and I’ve tried a lot. Unfortunately I suffer with migraines and sometimes need the dark even in the daytime. This mask does the job perfectly. The company were so helpful in allowing me to receive this as fast as possible, and I can’t thank you enough.
15 mai 2026
Avis spontané
Réponse de SleepyDeepy
Yay, thanks so much Sarah. We were delighted to help you with this and are so pleased you love your DreamMask. Thank you for taking the time to leave a review. Means the world! The Dream Team @ SleepyDeepy x
After a lengthy wait for a delivery…
After a lengthy wait for a delivery Karris was able to resolve the problem quickly and efficiently. A company I have complete confidence in using repeatedly for quality products
18 mai 2026
Avis spontané
Réponse de SleepyDeepy
Thanks so much for your review, and for your understanding with an unexpected delivery delay 🤗 Very happy we could help you, and hope to see you back soon at SleepyDeepy.com 😴☁️😴☁️
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.