Sleepy People Avis 368

Absolutely love the products from
Sleepy People. Well manufactured & of good quality.
Definitely recommend them. 👍

Electric under blanket
I couldn't go through another winter without it. My best purchase last winter by far.

Excellent products, first class service and on time delivery. What more do you want 10/10.

Exactly as described and prompt delivery

Terrible expierence so far.

Placed an order for a mattress topper.
Found out afterwards that the only company they use for delivery is Evri.
Had I known this before, I wouldn’t have ordered from SleepyPeople.

Two days later I got told by Evri they would be delivering the topper, as such I waited in all day.
I was then told half an hour before the delivery time that the item was ‘too big to be delivered’ - Not sure how it’s too big as the item itself is small.

Evri advised they’d redeliver at some point by a specialist courier and to wait till the next day.
The next day comes and not a word from Evri.
No way too call them - Automated service and the ‘live chat’ is AI won’t let you speak to anyone.

The live chat said it would redelivered the next day.
The next day comes, it then changes to saying the item is lost and raises a ‘concern’.

A staff member then emails the next day (today) stating it’ll be delivered today, but lo and behold it’s not been delivered.

Tried raising with SleepyPeople today but they advise they cannot speak to Evri directly, they’ll email them but have to give them 48 hours to respond.

I try to raise a complaint (as I’m their customer, they’ve subcontracted the delivery to Evri therefore they’re responsible) only to be told by a representative rather rudely that ‘I have no right to raise a complaint with them’.

Genuinely, if you want a flawless delivery or even a half decent one, do not order via SleepyPeople.

I have just bought a king size mattress and the lady she was called Megan that handle my order was lovely and when though everything with me to make sure it was the right one for me

Love it! I got electrical blanket best purchase ! Worth every penny.
!!

I ordered a weighted blanket for my Son who has ADHD and struggles to sleep. The blanket came within 2 days and I didn't pay any extra for delivery and the blanket seems to be helping. Great company competitively priced

Great product and very comfortable highly recommend

What an amazing product the self heating throw is that I purchased. Great customer service, NHS discount verification, quick delivery, well packaged and lovely and warm. Didn't have a plug near to get an electric blanket but this product is brilliant and well worth the investment 🙂

Pillows arrived yesterday and put straight onto our bed. I was able to sleep with just one pillow instead of two and found my head nicely cradled in the pillow and my neck also nestled safely. Pillow puffed up normal when I got up. Well impressed.

Very well made bedside cabinets which were easy to assemble

It’s great!
My bedding has never been softer!

First time user of the site and like any new company you deal with you have a worry at the back of your mind. On this occasion we should not have, the prices, service and product (a Hungarian goose feather duvet) were excellent. Just go ahead and buy.

Great product which arrived quickly and well packaged. My German Shepherd loves his new bed. So much so he is now taking himself into his crate more during g the day for naps than on his bed in the open. The foam provides a great cushioning and supports his weight well. Fluffy Sherpa top is a lovely bonus too.

Good product, fairly reasonable priced as well compared to similar alternatives. So far, I'm happy with it :)

Easy to navigate the website, everything arrived in good time, and was well packaged.
The products themselves (duvet cover, duvet set and fitted sheets and got a free throw) were good quality and good value for money.
Chantelle Waller