Can’t believe I have had this nearly a year now! Unlike some other providers that means I get a discount off my monthly fee. The service is excellent, coverage has not been an issue (even in wil... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've always found Slice Mobile to be ready to use with excellent customer service. The few times I've had to conact them whatever issue I was having was quickly and easily solved. The connection is go... Voir plus
L'entreprise a répondu
Trialling this eSIM mobile provider this works very well, enrollment and eSIM install was very easy. Once installed the speeds checked show all the EE bands seem to be available and unlimited speeds... Voir plus
L'entreprise a répondu
Slick. Painless. Brilliant. A 7-day free trial? Absolute game-changer—try before you buy! After 20 years in the UK telco industry, I have to say I’m seriously impressed with Slice Mobile. The setup... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.
Coordonnées de contact
Royaume-Uni
- help@slicemobile.com
- slicemobile.com

Get a Slice of the Action
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good network but dire support
Slice uses the EE network so it’s generally reliable & data connection was excellent. That said, customer service is dire: I experienced issues while in Europe & spent 30+ mins via online chat (the only way to speak to customer support) only to troubleshoot the issue via Chat GPT myself (incorrect APN). Subsequently I experienced issues with my voicemail-messages being left with no notification or text alert. All in all good network if you don’t place emphasis on customer service & DIY all your IT/connection issues.

Réponse de Slice Mobile
Brilliant.
I loved my experience with slice. Great network coverage and fair pricing. A useful two week trial.

Réponse de Slice Mobile
I have been with Slice for a little…
I have been with Slice for a little over a year, service has been faultless.
Thank you

Réponse de Slice Mobile
Had to change my plan and the team at…
Had to change my plan and the team at Slice sorted it quickly for me, no bull, just got it done quick and easy.

Réponse de Slice Mobile
Great team
Great team! Very helpful and responsive to any query’s.
Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell!
Would recommend as it’s not expensive

Réponse de Slice Mobile
10/10
Never Had major issues with it. The pricing is good. When your communicating with the customer service team it feels like your talking to real humans unlike other SIM providers. Good company sad to see it go

Réponse de Slice Mobile
WORST NETWORK OUT
Stay away from this Company they take your money then Terminate your account, go with a well known company that you know you can trust as believe me this isnt one of them

Réponse de Slice Mobile
The customer service team is the reason I’ve stayed.
I really like being part of a small start business.
There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology.
The customer service is the reason I have continued to stay, as they respond immediately, are really kind and helpful. I really appreciate getting an answer straight away rather than going through AI or call centres.
It’s also affordable!

Réponse de Slice Mobile
Fantastic service
Fantastic service, easy setup and great CS. Prices are great compared with other providers. EE network too. Have never had any issues.

Réponse de Slice Mobile
Tobi sorted my enquiry out fast and was…
Tobi sorted my enquiry out fast and was so easy to talk to, top service

Réponse de Slice Mobile
I took the option to trial Slice Mobile…
I took the option to trial Slice Mobile and I have to say, I am impressed! Running in the EE network, I live in Llandudno, north Wales, which the town centre is notorious for poor signal coverage with other networks, but EE's signal is really good. Fast 5G speeds, I have reluctantly just transferred to this network from VOXI Mobile, which went smoothly without any snags. I will be recommending this network to my family and friends. I took the £15 60GB offer. So far so good! Well done Slice Mobile for such a smooth transfer.

Réponse de Slice Mobile
Benny and the Slice team are legends
Benny and the Slice team are legends! They go out of their way to help the best way they can 👌

Réponse de Slice Mobile
Very expensive
Overly expensive with service below average standard. Doesn’t include many features that other companies have. Customer service is useless, frequent technical issues which they cannot solve and a very backwards approach to dealing with enquiries

Réponse de Slice Mobile
I’m disappointed with my experience…
Very disappointed with Slice Network due to misleading trial eligibility and lack of transparency.
I previously used Slice, then left the network. Five months later—well beyond the 90-day grace period stated in their own terms—I ported my number back from a different provider using a new PAC code, expecting to be treated as a new customer.
At no point was I informed that I would not receive the free trial. The only indication was within the application, which showed “trial ended” after my number had already been ported, despite no trial being applied in the first place.
This appears inconsistent with Slice’s own terms, which state that customers who leave and rejoin after 90 days are treated as new customers. Showing “trial ended” without prior notice or explanation is misleading, especially once porting is complete.
As a result of this experience, I have now applied for another PAC code again. If returning customers are not eligible for a trial, this should be clearly communicated upfront and before porting, not revealed only after the fact in the app.

Réponse de Slice Mobile
Founding Slicer, extremely happy
As a Founding Slicer, I can honestly say this is a great mobile network to be with.
The standout feature is the cashback you get at the end of the year. It’s a genuine reward for loyalty that you won’t really find anywhere else.
Plus, they are sometimes offering "free things" and community perks—it actually feels like they care about their customers.
Performance-wise, it piggybacks on EE, so the coverage and 5G speeds are some of the best in the UK. I’ve never had a connectivity issue, and on the rare occasion I’ve needed help, the customer service has been great.
If you’re looking for a network that gives back instead of just taking, Slice is it.

Réponse de Slice Mobile
I have an ongoing network issue in my…
I have an ongoing network issue in my area that's affecting my calls and the receiver cannot hear me at all the staff are very friendly and helpful trying to get this resolved and provided me a free months of service for the inconvenience

Réponse de Slice Mobile
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







