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Slice Mobile Avis 

182
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Can’t believe I have had this nearly a year now! Unlike some other providers that means I get a discount off my monthly fee. The service is excellent, coverage has not been an issue (even in wil... Voir plus

Noté 5 sur 5 étoiles

I've always found Slice Mobile to be ready to use with excellent customer service. The few times I've had to conact them whatever issue I was having was quickly and easily solved. The connection is go... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Trialling this eSIM mobile provider this works very well, enrollment and eSIM install was very easy. Once installed the speeds checked show all the EE bands seem to be available and unlimited speeds... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Slick. Painless. Brilliant. A 7-day free trial? Absolute game-changer—try before you buy! After 20 years in the UK telco industry, I have to say I’m seriously impressed with Slice Mobile. The setup... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opérateur de réseau mobile

Écrit par l'entreprise

Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.


Coordonnées de contact

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Start your 7 day Free Trial now.

4,0

Bien

TrustScore 4 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,0

Tous les avis

(182)

61 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Good network but dire support

Slice uses the EE network so it’s generally reliable & data connection was excellent. That said, customer service is dire: I experienced issues while in Europe & spent 30+ mins via online chat (the only way to speak to customer support) only to troubleshoot the issue via Chat GPT myself (incorrect APN). Subsequently I experienced issues with my voicemail-messages being left with no notification or text alert. All in all good network if you don’t place emphasis on customer service & DIY all your IT/connection issues.

18 mai 2026
Avis spontané
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Réponse de Slice Mobile

We're sorry to hear that you experienced issues whilst you were travelling Sean. We've taken a look at the conversation we had with you when you raised this issue and can see that our chat team were in hot competition with Chat GPT! There are a number of steps we have to work through to ensure that we are giving you the right guidance and the team were taking the right approach in doing this. We are super focused on customers having a great experience though, and so we will see what we can take from this. Thanks for sticking with us :-)

Noté 5 sur 5 étoiles

Brilliant.

I loved my experience with slice. Great network coverage and fair pricing. A useful two week trial.

11 mai 2026
Avis spontané
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Réponse de Slice Mobile

We really appreciate the love Mark and and are so glad to have you as part of our network :-)

Noté 5 sur 5 étoiles

I have been with Slice for a little…

I have been with Slice for a little over a year, service has been faultless.
Thank you

15 avril 2026
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Réponse de Slice Mobile

Glad to hear that you've had such a good experience with us, we're so pleased that you are part of our network :-)

Noté 5 sur 5 étoiles

Had to change my plan and the team at…

Had to change my plan and the team at Slice sorted it quickly for me, no bull, just got it done quick and easy.

15 avril 2026
Avis spontané
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Réponse de Slice Mobile

Glad the team were able to sort this switch swiftly for you, Happy Slicing!

Noté 5 sur 5 étoiles

Great team

Great team! Very helpful and responsive to any query’s.
Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell!
Would recommend as it’s not expensive

21 janvier 2026
Avis spontané
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Réponse de Slice Mobile

Thanks Adam! We're glad you've found the right Slice for you. We're so pleased your part of our network.

Noté 5 sur 5 étoiles

10/10

Never Had major issues with it. The pricing is good. When your communicating with the customer service team it feels like your talking to real humans unlike other SIM providers. Good company sad to see it go

8 avril 2026
Avis spontané
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Réponse de Slice Mobile

Our Help Team are real humans, and we love them too! Thanks for your review Aland :)

Noté 1 sur 5 étoiles

WORST NETWORK OUT

Stay away from this Company they take your money then Terminate your account, go with a well known company that you know you can trust as believe me this isnt one of them

2 avril 2026
Avis spontané
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Réponse de Slice Mobile

Hi Matthew,

You were terminated from our network to misuse of the network and app. We had given you several warnings on this too. We always aim to be fair and transparent, and we’re happy to help customers who follow our terms of service.

Noté 4 sur 5 étoiles

The customer service team is the reason I’ve stayed.

I really like being part of a small start business.
There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology.
The customer service is the reason I have continued to stay, as they respond immediately, are really kind and helpful. I really appreciate getting an answer straight away rather than going through AI or call centres.
It’s also affordable!

7 mars 2026
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Réponse de Slice Mobile

Hi Jen,

Thanks so much! Our Help Team are absolute heroes, so it's great to hear they helped you get the most out of Slice. Happy Slicing.

Noté 1 sur 5 étoiles

Rubbish dodgy incompetent

Rubbish dodgy incompetent

4 mars 2026
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Réponse de Slice Mobile

Hi Jake,

Sorry that we weren’t the Slice for you. I checked in with our Help Team and the last time they heard from you was around 4 months ago.

If something’s still not working as it should, our team would be happy to take another look and try to put things right. Just drop them a message and they’ll dig into it with you.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, easy setup and great CS. Prices are great compared with other providers. EE network too. Have never had any issues.

9 mars 2026
Avis spontané
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Réponse de Slice Mobile

Thanks Rob! Glad we can be of great service. Happy Slicing.

Noté 5 sur 5 étoiles

I took the option to trial Slice Mobile…

I took the option to trial Slice Mobile and I have to say, I am impressed! Running in the EE network, I live in Llandudno, north Wales, which the town centre is notorious for poor signal coverage with other networks, but EE's signal is really good. Fast 5G speeds, I have reluctantly just transferred to this network from VOXI Mobile, which went smoothly without any snags. I will be recommending this network to my family and friends. I took the £15 60GB offer. So far so good! Well done Slice Mobile for such a smooth transfer.

27 février 2026
Avis spontané
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Réponse de Slice Mobile

Thanks Tony! This is exactly what we want to wake up to on a Monday morning. Buzzing to hear it's all going smoothly. Thank you for Slicing with us.

Noté 5 sur 5 étoiles

Benny and the Slice team are legends

Benny and the Slice team are legends! They go out of their way to help the best way they can 👌

19 février 2026
Avis spontané
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Réponse de Slice Mobile

Ahhh love that Laurent! Thanks for the kind words - we have to admit, we love Benny too! ☺️

Noté 1 sur 5 étoiles

Very expensive

Overly expensive with service below average standard. Doesn’t include many features that other companies have. Customer service is useless, frequent technical issues which they cannot solve and a very backwards approach to dealing with enquiries

19 février 2026
Avis spontané
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Réponse de Slice Mobile

Hi Ewan, we’re sorry to hear that your experience wasn’t what we’d hoped for. As mentioned during live chat, we’re unfortunately unable to offer refunds for any unused data allowance if you choose to port out partway through the month. Thanks for your understanding.

Noté 1 sur 5 étoiles

I’m disappointed with my experience…

Very disappointed with Slice Network due to misleading trial eligibility and lack of transparency.

I previously used Slice, then left the network. Five months later—well beyond the 90-day grace period stated in their own terms—I ported my number back from a different provider using a new PAC code, expecting to be treated as a new customer.

At no point was I informed that I would not receive the free trial. The only indication was within the application, which showed “trial ended” after my number had already been ported, despite no trial being applied in the first place.

This appears inconsistent with Slice’s own terms, which state that customers who leave and rejoin after 90 days are treated as new customers. Showing “trial ended” without prior notice or explanation is misleading, especially once porting is complete.

As a result of this experience, I have now applied for another PAC code again. If returning customers are not eligible for a trial, this should be clearly communicated upfront and before porting, not revealed only after the fact in the app.

3 février 2026
Avis spontané
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Réponse de Slice Mobile

Hi Leo, this sounds like our fraud system has flagged your account, sorry about that. Our Help Team has messaged you to resolve, please have a quick chat with them. Thank you.

Noté 5 sur 5 étoiles

Founding Slicer, extremely happy

As a Founding Slicer, I can honestly say this is a great mobile network to be with.

The standout feature is the cashback you get at the end of the year. It’s a genuine reward for loyalty that you won’t really find anywhere else.

Plus, they are sometimes offering "free things" and community perks—it actually feels like they care about their customers.

Performance-wise, it piggybacks on EE, so the coverage and 5G speeds are some of the best in the UK. I’ve never had a connectivity issue, and on the rare occasion I’ve needed help, the customer service has been great.

If you’re looking for a network that gives back instead of just taking, Slice is it.

21 septembre 2025
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Réponse de Slice Mobile

Thanks Ryan! This is such a lovely review to read, thank you so much for taking the time to share it 💛 It's put the biggest smile on the whole team!

Being with us since the early days as a Founding Slicer means a lot, and we’re thrilled that the cashback and perks are hitting the mark. We always wanted loyalty to feel properly rewarded (not just with points that vanish into the void), so hearing that it stands out to you is the best feedback we could ask for.

It’s also brilliant to hear the network performance and customer support have been solid when you’ve needed us. Fast, reliable coverage and real humans who care is exactly the combo we aim for.

Thanks again for being part of the Slice community and for spreading the word, it really does make a difference. Here’s to many more years of rewards, surprises, and smooth signal bars 🙌

Noté 3 sur 5 étoiles

I have an ongoing network issue in my…

I have an ongoing network issue in my area that's affecting my calls and the receiver cannot hear me at all the staff are very friendly and helpful trying to get this resolved and provided me a free months of service for the inconvenience

24 janvier 2026
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Réponse de Slice Mobile

Hi James,

Sorry to hear you're having some issues, glad the team are on hand to get this sorted for you!

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