Slomra Avis 

25
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

You cannot return anything without paying for it to be shipped internationally to China. They do not have a U.S. based distribution facility. Their website indicates an option for a partial refund and... Voir plus

Noté 4 sur 5 étoiles

I ordered three shirts which I liked and the fit was good however one was the wrong color. When I contacted them about the mistake, they said they would send the correct color and I could keep the wr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was unhappy with the quality of the clothing. I asked to return the clothing, but the return address is in China. After reaching out to their customer service (they were very nice to work with), the... Voir plus

Noté 5 sur 5 étoiles

I purchased feeling a bit skeptical but was pleasantly surprised. I got the right support without feeling suffocated. When I receivedit I thought to myself this is not going to fit but I was so surpri... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Meet SloMra — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(25)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I wanted to send back the shirts I…

I wanted to send back the shirts I ordered they were not what I wanted. Instead of doing that they offered to send me two other shirt which I agreed to well I NEVER did get the two other shirts. So I emailed them to once again send the 2 back I ordered. They never got back to me!!!

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Love my new tshirts

Love my new tshirts. They are very flattering and easy to dress up or dress down. I only got three but now wish I had one on every colour ♥️

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Pleasantly surprised

I purchased feeling a bit skeptical but was pleasantly surprised. I got the right support without feeling suffocated. When I receivedit I thought to myself this is not going to fit but I was so surprised how easy I got into it. I’m very satisfied. I’m 240lbs I got a 4x

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Bra and Customer Service

I received my bras yesterday. The fit was perfect but I received the wrong color. Customer service responded and said they will send the correct color free of charge. Truly appreciate their fast response and willingness to make it right.

11 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Returns to CHINA only

I was unhappy with the quality of the clothing. I asked to return the clothing, but the return address is in China. After reaching out to their customer service (they were very nice to work with), they came up with a solution that would make both of us a little happier. I appreciate their customer service.

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Costly Return

I placed an order for $98.00 one of my package was not the correct color. However the items did not fit according to the size chart and others misguided information. When I went to return this merchandise I was quoted $224.00 to return. My merchandise was less than that. When reaching out to Slomra they explained there is no warehouse in the US. and that it cost the company a costly amount to send out the merchandise. We communicated back and forth on this subject. Finally the said they could refund me no more than 30% only if I would give them a 4 star rating and that I could gift the merchandise or try to sell it.
Why would I give a 4 star rating when I'm out of money and the solution from them was not feasible. They also offered me 15% off my next order. Why would I purchase from this company with the cost of returns and how they try to influence you to give a rating that to me is not deserving. It was also said that they would be getting a warehouse in the US.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase from this company

You cannot return anything without paying for it to be shipped internationally to China. They do not have a U.S. based distribution facility. Their website indicates an option for a partial refund and when I asked about that, they said it was on the condition of providing a 4+ star review here. When I told them I was pretty sure it violated TrustPilot's policy and that I didn't appreciate being extorted, they agreed to the partial refund. Days later, I got $20 of my $70 order refunded.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I was unable to use the product I…

These size I purchased was not suitable and I wanted a refund. The customer service representative advised that I did not need to return the item and offered me a partial refund instead. The company abide by their return policy, and I am very happy with their customer service

1 avril 2026
Avis spontané
Logo de Slomra

Réponse de Slomra

Thank you so much for your kind feedback!

We’re sorry to hear that the size didn’t work out for you, but we’re really glad our customer service team was able to offer a solution that satisfied you. Our goal is always to make the process as easy and stress-free as possible for our customers.

Your understanding and support truly mean a lot to us. If you ever need help with sizing or anything else in the future, please don’t hesitate to reach out — we’re always here for you!

Thanks again for your trust and support 💛

Noté 4 sur 5 étoiles

I ordered three shirts which I liked…

I ordered three shirts which I liked and the fit was good however one was the wrong color. When I contacted them about the mistake, they said they would send the correct color and I could keep the wrong color free of charge as long as I post a 4 star review and send them a screenshot.

2 avril 2026
Avis spontané
Logo de Slomra

Réponse de Slomra

Thank you for your feedback and for bringing this to our attention.

We’re really glad to hear that you liked the shirts and that the fit worked well for you. However, we sincerely apologize for the mix-up with the color — that’s definitely not the experience we want for our customers.
We’ve already arranged to send you the correct item, and we hope it meets your expectations. Your satisfaction is our top priority, and your feedback helps us improve both our service and communication.

If there’s anything else we can assist you with, please don’t hesitate to reach out — we’re always here to help.

Noté 5 sur 5 étoiles

T-shirt

I ordered a turquoise t-shirt and got a green instead. I contacted Customer Support to return it and immediately they shipped the right color and told me I didn't have to return the green one, and keep it as a gift. Their reply was fast and curteous. I am happy with this company. Thanks Customer Service Team!

26 mars 2026
Avis spontané
Logo de Slomra

Réponse de Slomra

Thank you so much for your kind words and for sharing your experience!

We’re really sorry about the initial mix-up with the color, but we’re so glad our customer support team was able to quickly make it right for you. It means a lot to us that you were happy with both the solution and the service.

Your satisfaction is always our top priority, and we truly appreciate your understanding and support. If you ever need anything in the future, please don’t hesitate to reach out — we’re always here to help!

Thanks again for choosing us 💛

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