Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A really seamless service that saved me all the headaches of contacting people to change things over . Would highly recommend to all.

Noté 2 sur 5 étoiles

Promises a lot, does less. Only good for an individual, as you have to pay per household member. Can't go back in and review what was sent, just a pretty but useless dashboard. DVLA,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société domotique
  2. Conseil
  3. Fournisseur d'électricité
  4. Aide à domicile
  5. Organisation non gouvernementale
  6. Compagnie des eaux

Écrit par l'entreprise

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

508 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 4 sur 5 étoiles

My experience was ok

My experience was ok, can’t fault what they did. Some companies were notified of my change of address, however, there are several companies/organisations that I still need to update. I do, however, appreciate that Sloth has lightened my load.

23 octobre 2023
Noté 4 sur 5 étoiles

First time.round went very smoothly…

First time.round went very smoothly then I was lost for a bit (I’m 86 and not in the best of health) then I didn’t know what was wanted. That’s when I wished I hadn’t started!

21 octobre 2023
Noté 1 sur 5 étoiles

Total waste of time

Total waste of time, this is company who does not have the legal authority to change or forward new details to a supplier etc. I have had to do all myself as all the companies I changed my details with said I had to do myself to verify authority, on numerous accounts it's still pending. There is no response from slothmove and it's utterly disgusting as there duping customers with a service they cannot fulfill.

1 septembre 2023
Avis spontané
Logo de SlothMove

Réponse de SlothMove

Hey there! 👋

Thank you for getting in touch ☺️

I've had a good look into this for you, and I'm happy to provide a little more clarity on the matter 🙌

Unfortunately we cannot accommodate phone calls as we're a small team and are currently entirely digital 😔

I'm happy to confirm that your updates were distributed in a timely manner before your move date, from the 27th of August onwards as requested 🚀

We don't send out updates to you via email (save for detail verification) as to not flood your inbox, however this information would have been available on your dashboard -where you can track your updates in real time. This is available via: https://www.myslothmove.com/login

I hope this helps clear up any misunderstanding -if you have any further questions, concerns or feedback then please feel free to get in touch. We're here to help! 🦥

(I have also forwarded this message via email, just let us know if you have yet to receive anything)

Noté 1 sur 5 étoiles

very bad unoprofessiona

Couldn't check my details as asked in your email sent after I paid. Didn't have any password, asked for a resetting, gave my email address, was told that a reset link had been sent except that I never received such reset link, so that I cannot confirm my details, and you cannot move forward with my request. Paid 35 £ for nothing

19 octobre 2023
Logo de SlothMove

Réponse de SlothMove

Hey there Lisa! 👋

Thank you for getting in touch ☺️

Please rest assured that we're actively looking into this for you 🙌

I can see on our end that you have partially completed your account set up, however you have yet to set a password for your account to complete the process. In order to do so, you can either follow the link in your welcome email or follow this link to the login page: https://www.myslothmove.com/login

Once you have completed this part of the process & verified your details we'll make sure to fast track your updates! 🚀 🎉

If you have any further questions please feel free to get in touch with us via email at Hello@slothmove.com -we're here to help 🦥

All the best,
Madock (Customer Success Manager)

Noté 1 sur 5 étoiles

Bad experience with Slothmove

I am having a really bad experience with Slothmove. No news of the progress in more than 3 weeks and when I contact them to know more there are few emails back and forward that is taking more than one week and still no clarity on how things are progressing. I needed to be registered in the council tax and after 3 weeks of wait I have ended add doing it myself.
The worst part is that you can only contact them by email and this method is not even responsive...

18 octobre 2023
Avis spontané
Logo de SlothMove

Réponse de SlothMove


Hey there Lucia! 👋

Thanks for getting in touch ☺️

Having looked into this, it appears that you still have yet to set up an account with us; as a Taylor Rose referral customer, you would have been provided with a free Taylor Rose link to set up your account upon the completion of your transaction 🚀🎉

If you still have yet to receive this link, it may be because Taylor Rose has not provided us with your details. We would be happy to forward a link manually if you are unable to locate the email 🙌

I have forwarded this information to you via email, so please feel free to get in touch if you have any further questions.

Noté 4 sur 5 étoiles

No experience yet

No experience yet. Would like to be able to contact somebody on the phone.I am with Taylor rose moving to McCarthy and stone

10 octobre 2023
Logo de SlothMove

Réponse de SlothMove

Hey there 👋

Thanks for your review! As we're a small team we can't accommodate phone calls, however I have reached out to you via email to help with your Slothmove Journey ☺️

All the best,
Madock (Customer Success Manager)

Noté 3 sur 5 étoiles

Had the potential to be great but was…

Had the potential to be great but was actually almost as much bother as doing it myself.
Somehow my details got stuck, there was an issue with my husband and I being able to both sign up as a joint thing, and I seemed to complete forms lots of times.
I wouldn’t bother next time.

10 octobre 2023
Logo de SlothMove

Réponse de SlothMove

Hey there Christine! 👋

Thank you for your feedback ☺️

We apologise for the inconvenience in setting up both yourself and your husband -unfortunately we were not advised of your details so the free link was not distributed as it should have 😔

Pertaining to your Slothmove Journey, I would like to affirm that I have personally assured your information is being updated correctly and will be in touch to advise on the progress of any future updates 🙌

As always, if you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥


All the best,
Madock (Customer Success Manager)

Noté 4 sur 5 étoiles

Good

This is a great idea but there wasn't a lot of choices of insurance companies and other things. I had to leave them blank. Overall though, a good app and hopefully will save me a lot of time.

7 octobre 2023

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