Slotmonster Avis 

356
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Played slot monster got some wins How ever won 1900 euro which is about 1500 withdrew the money haven't played for over a month and recieved email my account has been closed as requested Never... Voir plus

Noté 1 sur 5 étoiles

This used to be my favourite site but now,my god its terrible.It must be under new owners or something because now it just takes your money and you dont even get a win.I had some great wins on here an... Voir plus

Noté 5 sur 5 étoiles

Bra Casino, tog ut 7800€ Vid Uttag krävs vissa steg av verifiering och efter det är bara att göra uttag. Verifieringen tog 1-2 Dagar. Uttag godkännanden 24H Pengar på konto 1-2 Dagar. Helt ärl... Voir plus

Noté 1 sur 5 étoiles

Funds were voided after winning €3500. Yes I've had smaller withdrawals however after actually getting a decent win. Voided the funds. Seriously these are fake reviews. Pure blaggers. Ended up having... Voir plus

À propos de l'entreprise

  1. Casino

Écrit par l'entreprise

At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.


Coordonnées de contact

Information importante

2,3

Bas

TrustScore 2.5 sur 5

356 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(356)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Waiting for a £40 withdrawal for over 5…

Waiting for a £40 withdrawal for over 5 days ( small amount) received an email saying the beneficiary details (my own name) are wrong so my withdrawal has been denied !! AVOID !! SCAM!! If they can’t payout a measly £40 I wouldn’t even entertain this joke of a site 🤬

15 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Rigged RTP

Its a shame but something is definitely not right with their games. I have never had a problem withdrawing however that may be as largest withdrawal was only around £800. Recently the games feel completely rigged. Ive played enough slots to know you can go on a dreadful run on any site but this is different, its got so blatant now its like they have given up pretending to be legit and are just trying to steal as much as possible as quickly as possible. Foolish as if they had been a little less greedy they could have maintained many profitable punters with gambling problems!

13 février 2025
Avis spontané
Logo de Slotmonster

Réponse de Slotmonster

Hi Matthew,

We appreciate your feedback and understand how frustrating it can be when luck doesn’t go your way. However, we want to assure you that SlotMonster only offers original and certified games from reputable providers, ensuring fair play and random outcomes.

The nature of casino gaming is entirely based on luck and randomness, which means results can vary greatly over time. While winning and losing streaks are normal, we can confirm that all our games operate under strict regulations and fairness standards.

Wishing you the best of luck in the future!

Noté 1 sur 5 étoiles

DO NOT USE THIS SITE!!!

DO NOT USE THIS SITE!!!! They are based in Costa Rica where there is no gambling laws, they have scammed me for thousands and there is nothing you can do just stay away please do not use!!

7 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Really bad customer service

Really bad customer service, live chat is 1 big drama thing overall...

Withdraws are taking way to long to be accepted and there should be a added a button for locking your withdraw for sure.

Vip managers cant answer your whatsapp and its Just Really slow on the customer service side...

Really sad , since the bonusses that are offered, are opstanding and clear on their terms.

Slotmonster is getting promoted by a couple streamers and I really wondering if the support is the same for them.

5 février 2025
Avis spontané
Logo de Slotmonster

Réponse de Slotmonster

Hi John,

I’m sorry to hear about your experience with our customer service and withdrawal process. I was unable to locate your account to investigate the delays you’ve encountered, but I’d love to help resolve this for you.

Please get in touch with us directly on trustpilotsupport@slotmonster.com or your dedicated VIP manager, so we can assist you further. We have also shared your feedback with our loyalty managers to improve our service moving forward.

We appreciate your patience and hope to provide you with a better experience soon.

Noté 1 sur 5 étoiles

Currently have concerns as pending…

Currently have concerns as pending withdrawals are not showing on my transaction history now.

No reply from customer service love chat or to my latest email.

Hopefully funds will be received

Update, my withdrawals has been voided what a total scam!

4 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Bullshit website.

Bullshit website.. won £490 and they refused to release my funds or put them back in my account. This website has been reported, don’t believe the true reviews there definitely not real. SCAMMERS!!!

2 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Decent site

I wasnt sure at start to be honest...but in the end site looks ok..i made a withdraw it took 2 days till they aprooved the transaction so everything looks legit

26 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

One big scam !!!


One big scam!!

Forbidden in Netherlands but still recruit active Dutch clients.

They are real thieves dont pay out and dont stop to spam and call u.

They also sell youre personal data.

Dont play here its smarter if you want lose money to burn it!

FBI is investigate this organisation with a lot of scam brands.

Be aware all good reviews are placed by this scam casino look at these reviews also this should be known by Trustpilot.

14 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Always trusted this site up until now. Withdrawn 1000 euro and was pending for 3 days, kept being told it will be woth me soon. Now the transaction has been removed from my account and no trace anywhere of the withdraw or the 1000 euro. They suddenly aren't responding to my emails and live chat keeps not working

28 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Withdrawal and closing acc

Hello,

I have closed my account but had a withdrawal of 500 euro! I didn’t got my money yet!!! They didn’t respond to me what do I have to do now!

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

scam casino be aware!!

BE AWARE PLEASE THIS IS A SCAMMING CASINO NO 1 SHOULD PLAY HERE KEEP YOUR MONEY DONT GIVE IT TO THEM PLEASE TRUST IN ME AND AFTER YOU READ THIS REVIEW DONT EVEN TRY IT THEY ARE (SCAMMERS) THANK ME LATER.

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Long time customer here

I have played at this casino for 3 years. I was a huge fan and had a 5* star review here. Well not any more. What the actual hell have they done to this casino.

All withdrawals are now taking a week. And they continue to offer the option to cancel them which is illegal in the UK.

The slots have all been switched to a much lower RTP version recently. They are now at like 80rtp which is useless to play. A bonus now takes roughly 5000/10,000 spins on average and usually pays out less than 5% of the cost of getting it

All live casino games have been removed as they find them harder to influence.

Bonuses are now terrible. Average free spins win is 40p. Truly truly the worse casino on the planet in current form. Avoid this one like your wallet depends on it

16 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete scam after so long of using…

Complete scam after so long of using this site.
Had a bonus, followed everything in terms and conditions, completed the entire wager and more. Then made two withdrawals on separate days for around £7000.
Then two days later my withdrawals have vanished from my account but €2000 is in there to play with!
Nobody is responding to emails and live chat coincidently isn't working on my account.
Made nearly 50 withdrawals previous to this but I'm guessing as it's a lot of money they don't want to pay it.

16 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Site seems ok so far

Initially had an issue with the site locking me out. Customer services replied within 24 hours and explained the problem.
Currently enjoying the titles such as starburst. Had some great returns. Will try and withdraw some funds this week to see how the process goes.

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

ik stort geld is wel van me rekening af…

ik stort geld is wel van me rekening af maar staat bij hun niks dus krijg ook niks moet hele pdf sturen ipv screenshot dat man helemaal niet dat is hippa law die overtreden wordt speel hier nooit daarnaast win je hier ook echt niks os heel moeilijk om 100 euro uit te laten betalen geef je geld beter aan een zwerver

3 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Mental site

Mental site. You deposit €100 expect to be charged 107.50 euro and they will deny that they took the extra 7.50 🤣 and on chat just close it down

1 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

4 stars for a good selection of games…

4 stars for a good selection of games but the payouts are not good and the amount of scatters/bonus feature very rare. Have had 2 very small withdrawals in comparison to what I have deposited over time. Will play them for a little while longer as there has been good reviews but I will quit if I find that I'm getting ripped off too much. Will update later.

Withdrawals are smooth and they do pay. They aren't scammers. Good casino

6 janvier 2025
Avis spontané

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