slr hut masquerades as a UK based company. Has a uk email address and uk phone number and uk head office address and stipulates ‘Uk only’ on its website. Ordered an item from them thi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
PURCHASE OF CANON DIGITAL CAMERA MODEL IXY650 INCLUDED A 'BUNDLE' OF ACCESSORIES. FOUR OF THESE WERE NOT RECEIVED WITH THE ORIGINAL PACKAGE. PLUS NO EVIDENCE OF THE EXTENDED WARRANTY PURCHASED.... Voir plus
Bought a nice wee Olympus camera kit. Had really good communication from the company. Arrived a few days later. Exactly as described. Great wee camera. 1 problem. 2 things missing from the extra kit o... Voir plus
Great customer service. They added a 5 year warranty for free because the camera was an ex display but had never been used or touched as it was behind glass. Delivery came fast from US to UK, took abo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
In 2002, SLR Hut’s founders began offering professional camera and camcorder equipment for sale locally in a retail store. Sales quickly expanded online and offerings were being made globally. Despite the extremely large consumer base that was built up since 2002, they noticed that most people around the world that are in the market for professional camera and camcorder equipment were not getting very good prices. These same products that our Founders were offering to their local market were being sold in the UK and other parts of the world at prices 20% - 40% higher due to manufacturers demanding MSRP pricing, enforced MAP policies with authorized retailers and currency exchange rates. The question was asked, why should consumers have to pay MSRP with such a high markup? Why can't we sell at wholesale price points to the general public? The answer was simple; WE CAN, and WE WILL. The burden of researching each corner of this global market was now placed onto their shoulders. Finally, they had figured it out, since the internet has made this world a smaller place to live and since e-commerce is a global playing field, we followed suit and quickly expand globally, from being one of our nation’s largest online supplier of consumer electronics, to being one of the world’s largest consumer electronics e-tailers. With our founders now focused in on the United Kingdom as their target market, SLRHut.co.uk was born and our brand, dedicated to a UK customer base began to build. We have massive warehouses which are always fully stocked, we also have close ties with manufacturers and distributors worldwide and are ready to fulfill your every need quickly and seamlessly.
Coordonnées de contact
Unit 17 336 Kennington Ln, SE11 5HY, London, Royaume-Uni
- 0 203 514-9372
- support@slrhut.co.uk
- slrhut.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Speedy Shipment
Speedy Shipment
Camera arrived in quicker time than originally quoted. Delighted with the camera.
As advertised the goods arrived as…
As advertised the goods arrived as stated, I’ve found the camera to be just what I needed as a beginner, I would definitely use them again.
Be very careful..
Regardless of the fact that I requested for my order to be cancelled, they still shipped it 2 days later. They did offer a full refund, but only on the condition that I send it back to their US warehouse (I am in the UK), at my own cost, which was going to be over £120!!
Their excuse was that they didn't see my email cancellation or their webform cancellation in the 2 days leading up to the order being shipped. I also tried calling them on numerous occasions but there was never any answer and their voicemail box was full and not accepting messages.
Ordered a new DSLR Sony Alpha 7III
Ordered a new DSLR Sony Alpha 7III - I get that they may sell items that are imported from other countries. But I didn't expect to receive a camera that had the original "Sony" seal broken on the box - with any new electronics you are told to refuse items that have been tampered with. There was a new seal stuck over the top which was not the original. The camera being inside of another box as it came with a larger kit I didn't get around to noticing this until later in the day.
I am highly concerned that I have bought a camera that is not new. I also noticed that there was a replacement charging adaptor inside of the box and not the original Sony adaptor (wall charger).
Again evidence that this is not a brand new item. I am extremely disappointed.
Great price, Super fast delivery... 5*
Bought a GoPro bundle from SlrHut recently. Was the 12 that came with a ton of accessories and everything I needed, price was super cheap. Delivery was super quick. Ordered Wednesday evening and it arrived Friday morning, despite the email saying it wasn't expected till Monday.
Accessories not in seperate boxes, just in labelled cellophane bags but as it's a bundle I guess that's to be expected.
Would definitely order from here again without hessitation. 5*
Very good price for what I needed…
Very good price for what I needed quickly, the Sigma MC11 adapter.. Coming back now for a top mic too.
For those unsure of using this company.
For those unsure of using this company. Here is a true review. First used them for an fx6 and lens bundle. Ordered with standard delivery and nothing happened. Just kept saying processing on their app. I emailed and they explained they're was a delay getting the stock in. I did panic a little after seeing some of the reviews. They apologised. Upgraded me to 2-3 days delivered free of charge and refunded me £50 as a goodwill gesture. The camera arrived a few days later and was perfect.
They are a grey kit site but the stuff is legitimate and in perfect new and boxed condition.
I since met a few other professionals and they say they use slrhut all the time without issue.
A month later I ordered an fx3 and Lens bundle and it arrived it two days. Again new boxed and perfect.
To show I'm not a robot I'm based in south Wales and Co. Is www perfectmedia.uk
Disappointing customer service
Disappointing customer service paid over £1,000 for a brand new lens which proved to be faulty sent it to camera repair direct as slr hut told me to do they were brilliant eventually got a brand new lens via camera repair direct no follow up or anything from SLR hut
Ordered a Matterport Pro 2 and it…
Ordered a Matterport Pro 2 and it arrived fairly swiftly but that was the only positive about the service. 2 weeks on and still unable to use the device due to the batteries or camera being dud. Unable to get through to tech support or sales, have occasional quick reply over email to say they are looking into it. Just avoid its not worth the slightly cheaper price/.
It's been a month...
It's been a month and my order is still processing. I've reached out twice now.
Awful customer service - no warranty!
I bought an Olympus TG7 at a very good rate and it arrived in a timely fashion. So far so good! After five days the camera just stopped working. I have emailed SR Hut on many occasions asking whether I should return the camera or liaise with Olympus directly. It never responded so I contacted Olympus. As the camera was a grey import it was not covered by the normal warranty and consequently I have lost my money! If you are in UK do not buy from this company unless you are not concerned with what happens if the product fails.
My first experience
My first experience was a bit annoying as my payment were not going through, but this was all dealt with when I called and spoke to a person who immediately sorted it and made the rest of the experience painless. The delivery process was good and efficient.
i'm pleased with the interactions i had…
i'm pleased with the interactions i had with slrhut.the canon r6ii body was delivered 2 days earlier than expected to the uk.
SLR Hut have the best prices around for…
SLR Hut have the best prices around for new equipment. The delivery was quick and easy and I'd certainly investigate them again for my next purchase!
The service I got was superb.
The service I got was superb.
I have used SLR hut before - I am buying from the UK.
The customer service was excellent - from the speed of answering the phone [i called several times]. I paid extra for a quick delivery and within 48 hours it arrived as described.
A great experience - companies here in the UK could learn from SLR
SLR Hut were fast & efficient
SLR Hut were fast, efficient and very competatively priced. I would have no worries about using them again.
Photomicroscopy
SLR Hut provides a huge range of cameras that allowed me to find a suitable body only Canon slr at a low price for my microscopy photos. The EOS 2000D at 25mpixels gives less camera shake on the images and far improved image quality as compared to the one I was using. The delivery was notified and was delivered respectfully.
Great customer service
Great customer service. They added a 5 year warranty for free because the camera was an ex display but had never been used or touched as it was behind glass. Delivery came fast from US to UK, took about 4 days total. Arrived well packed, everything looked new. Great price on the bundle. Loads of extras, lens, filters, batteries, charger on and on.. very happy with purchase. Fantastic experience overall and best price on the market, even out did eBay and other sources online. Highly recommend 👌
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








