SlrHut Avis 

8 271
•
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

PURCHASE OF CANON DIGITAL CAMERA MODEL IXY650 INCLUDED A 'BUNDLE' OF ACCESSORIES. FOUR OF THESE WERE NOT RECEIVED WITH THE ORIGINAL PACKAGE. PLUS NO EVIDENCE OF THE EXTENDED WARRANTY PURCHASED.... Voir plus

Noté 1 sur 5 étoiles

I bought a 100 - 400mm zoom lens for £1248 on 17th September 2025. In August 17th 2026 I reported a problem with the lens. Their phone lines do not answer. Emails are ignored. Facebook messenger... Voir plus

Noté 5 sur 5 étoiles

Bought a nice wee Olympus camera kit. Had really good communication from the company. Arrived a few days later. Exactly as described. Great wee camera. 1 problem. 2 things missing from the extra kit o... Voir plus

Noté 5 sur 5 étoiles

Great customer service. They added a 5 year warranty for free because the camera was an ex display but had never been used or touched as it was behind glass. Delivery came fast from US to UK, took abo... Voir plus

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

In 2002, SLR Hut’s founders began offering professional camera and camcorder equipment for sale locally in a retail store. Sales quickly expanded online and offerings were being made globally. Despite the extremely large consumer base that was built up since 2002, they noticed that most people around the world that are in the market for professional camera and camcorder equipment were not getting very good prices. These same products that our Founders were offering to their local market were being sold in the UK and other parts of the world at prices 20% - 40% higher due to manufacturers demanding MSRP pricing, enforced MAP policies with authorized retailers and currency exchange rates. The question was asked, why should consumers have to pay MSRP with such a high markup? Why can't we sell at wholesale price points to the general public? The answer was simple; WE CAN, and WE WILL. The burden of researching each corner of this global market was now placed onto their shoulders. Finally, they had figured it out, since the internet has made this world a smaller place to live and since e-commerce is a global playing field, we followed suit and quickly expand globally, from being one of our nation’s largest online supplier of consumer electronics, to being one of the world’s largest consumer electronics e-tailers. With our founders now focused in on the United Kingdom as their target market, SLRHut.co.uk was born and our brand, dedicated to a UK customer base began to build. We have massive warehouses which are always fully stocked, we also have close ties with manufacturers and distributors worldwide and are ready to fulfill your every need quickly and seamlessly.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(8 271)

56 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10 experience

The price attracted me, much lower than other retailers and since I had used SLRhut previously it was a no brainer.
Everything was plain and easy. Order confirmed, shipping and tracking details provided plus my Nikon z8 and Z 70-200 f/2.8 lens arrived 3 days early

10/10 experience and I will continue to buy from this site

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This is not a UK company but supplies "Grey"market goods

Purchased believing i was dealing with a UK company, but item was recevied from USA. VAT not included and as this was a company purchase I was not able to claim back.
Im not sure how they can sell goods into the UK avoiding VAT but all seems very odd. It seems i have been sold a "grey" market product
I feel i have been misled as the website give the impression you are dealing with a UK company.
Tried to contact by phone but lost the will to live holding on for them.

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I have used SLR Hut a few times now

I have used SLR Hut a few times now, price qualty and on time delivery is second to none, I purchased a Sigma 24-70 Art II amazing lens and a third of the price of Sony keep up the great work I will be a returning customer 100% for all my camera gear Thank you

19 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Order cancelled after 4 hours

I required a set of blades for a DJI Mavic Mini and they had some in, showing in stock, so ordered. Some 4 hours later after payment the order has been cancelled with zero reason given. Paid via PayPal so if a refund is forthcoming promptly, PayPal will be contacted for a refund. It’s only £17 and not hundreds of pounds for camera gear but pointless having a website with “in stock” items - I suspect they didn’t have them in the end. Won’t be returning and requesting they remove my data via the GDPR.

27 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't go anywhere near them

Don't go anywhere near them. They cancelled my order with no explanation, didn't refund the payment and didn't reply to any contact. Absolute liability, wouldn't trust them when buying something as much as a DSLR body.

22 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

What an amazing service, and the price, WOW incredible

What an amazing service, I placed my order with Steve Sunday afternoon, I received it today, 4days from the US to me in the UK. The staff were very knowledgeable answering any questions I had prier to placing the order. If my daughter doesn't get on with the camera I'll be happy to take it off of her, if she does then I'll be coming back to SlrHut to order another one.
Thank you so much guys
Jon Langridge UK

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

They don't answer their phones!

I was about to purchase a pair of Canon binoculars online and haven't used this company before, so thought I'd check out their reviews first. Having seen a few which referred to their poor customer service, I thought I would call the SLR Hut first to test out their service and ask about Christmas delivery times.
I selected Option 1 for 'Sales' and was then held listening to repetitive music for over 7 minutes without a response. Coming from a customer service background, I find this totally unacceptable and can only imagine the difficulty I would have if I needed to contact the SLR Hut with a query or a problem if I proceeded with my purchase (of £360.00). Thank you, but no thank you, I would rather pay £20.00 more and purchase from a supplier who recognises how important it is to answer the phone to their customers!

17 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Spammers

UPDATE #2:
they're still at it. Spamming me. It's December of 2025

UPDATE:
they have followed up on this review, asking for details etc.
They have not however stopped spamming me.
I have NEVER seen such tenacity from a spammer of any kind.

I have unsubscribed from their lousy newsletters a dozen times over more than a decade.
The most persistent spammers I have EVER encountered.

30 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Odd but acceptable

I was looking for a Canon camera SLRHut had the best price. I called the London number on their website to check if the one I wanted was in stock. The person I spoke to consulted someone else and confirmed that they did have what I wanted. I ordered it, with a scheduled delivery date 5-6 days later. I was surprised to get a delivery advice from Fedex saying the my package had been dispatched from New Jersey, U.S.A. I was a little worried as this seemed rather odd and there is no indication on the website that this is not a wholly U.K. based company. I got frequent delivery updates and the camera arrived when expected. There was no paperwork with it. Just the boxed camera in a brown cardboard box. An odd experience but not bad considering how unconventional everything seemed.

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

It's uncommon for me to leave reviews

It's uncommon for me to leave reviews, however, it's uncommon to receive such excellent customer service! I was impressed throughout the process. Great prices, efficient delivery and knowledgeable, friendly, helpful customer service team. Particular thanks to Henry and Mark. I highly recommend 😊

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy to recommend

Great company. I was a little wary as the price almost felt too good to be true, but I had no need to be. Great communication all through the purchase processes and really quick delivery. Wouldn't hesitate to recommend and happy to use again. Delighted with the camera and the bundle of accessories.

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy a camera from SLR Hut

Do not buy a camera from SLR Hut. I purchased a Sony ZV E10 and when it arrived the factory seal on the box had been removed, the manufacturers warranty cards removed and the camera had finger prints on it.

SLR huts response was that they quality control inspect cameras!! Clearly the cameras are returns/display ones.

Please avoid at all costs, it's not worth it.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Another one happy purchase

I have purchased in the past from slr hut a digital slr camera but this time it was a MacBook Air. Which it was in unbeatable price comparing any other retailer on the market. As I was pleased before with the camera I bought and the service i received, I did not hesitate this time to buy a new laptop. The delivery arrived three days earlier ( was suppose to be a week! ) wow!! All in perfect condition! I couldn’t be more happy. Thank you.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very competitive price

Very competitive price. Delivery was made on the time frame as outlined. Kept me updated of delivery information. Quick response of the queries i made. I will definitely use the service again in future.

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service, kit and prices

I ordered my Canon EOS R10 with two lenses on Sunday. The kit arrived on Wednesday afternoon, three days later. Everything was in perfect condition, and I am delighted with the equipment, LSRHUT’S service and of course the saving of £550. I have today (Thursday) placed an order for another lens which the gentleman who rang me to advise on my choices says will be with me by middle of next week. I will order more kit from SLRHut, as I need it. Based on my experience so far, I can only recommend SLRHUT.

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

A very easy order of a hard to find camera

A very easy order of what is now a hard-to-find camera in a new and unused state. SLR Hut bundled the camera with a multitude of accessories such as lens filters, tripods, video microphones, video lights and cases.
It was all very well packaged and shipped quickly with excellent tracking. Really happy with the purchase

9 novembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus