Smartbox - Sydney Avis 

208
•
TrustScore 4.5 sur 5

4,7

Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de stockage

À propos de Smartbox - Sydney

Informations provenant de diverses sources externes

SmartBox

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.



deliver


load


store


Promo Image


Coordonnées de contact

  • Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australie

  • 1800508676

4,7

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(208)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smart box were great to deal with

Smart box were great to deal with - especially Liam who was always available to organised or explain things. Highly recommended

30 janvier 2026
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you Michael for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. We have a complex move, needing three month storage and an akward relocation into an apartment with no loading dock.

John and the smart box team were excellent. Great service and pricing, no hidden costs or bs. Straight forward. Transparent. On time. Proffesional. Exceeded our expectations. Highly recommend

22 janvier 2026
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you Heidi for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

So easy!!

Great service from the initial inquiry to delivery and collection of the storage unit. Wouls highly recommend, 5 stars. Thanks Smartbox!

21 janvier 2026
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that you had a positive experience with our service, from your first contact through the delivery and collection of your unit. Thank you for your recommendation!

Kind regards,
Smartbox Customer Service

Noté 5 sur 5 étoiles

Don’t waste your time at elsewhere!!!

I first made contact with the company on their website. Resulting to visit the operation centre to discuss my requirements.
The team at the centre was very helpful in offering advices and making booking for my pending move .
The Smartbox arrived on time on the date and was picked up after loaded.
I also ordered another Smartbox two month down the track , absolutely hassle free.
When it was time to return the boxes to our new location the drivers were not only punctual, they were able to manoeuvred the box up a narrow sloped driveway .
All in all , very happy with their services , and highly recommended to anyone who wants a hassle free store and move .

22 décembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you Eddie for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

They were very efficient and time…

They were very efficient and time effective.i would have them again if I had to move. Sue Bisson

15 décembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you for your 5 star review Sue! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Smartbox is the smartest decision we…

Smartbox is the smartest decision we could have made to help our family with our move. One box took the clutter out of our ho e before open homes to sell, the second and third boxes held our belongings safely whilst we waited for settlement for our new home. Each time, the team who delivered the box, and the team who helped move our belongings into the box were amazing. No fuss, incredibly polite and no detail was missed. No request I made was denied, they took great care and I cannot fault them. I highly recommend Smartbox - Richard, Liam, John and the whole team - you guys are amazing. Thank you!

3 décembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

WOW! Thank you for your 5 star review Lana! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Super simple signup and process ⭐️⭐️⭐️⭐️⭐️

Super simple signup and process. The staff came and loaded my Uber Smart Box in a little over 2 hours (2 bedroom apartment), and the fee included the first months storage fee. Great for those who are looking to move house / office easily and affordably. Highly recommended

20 novembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

This was the best way to move home

This was the best way to move home, it easy, the staff are exceptionally helpful, would highly recommend it for anyone moving or wanting to store their belongings - its simply the BEST

13 novembre 2025
Avis spontané
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Great service from phone call to…

Great service from phone call to getting the box. Very pleased. Great company

11 septembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you Callan for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Wonderful very professional worked with…

Wonderful very professional worked with me changed delivery times were so good. Workers really good friendly it’s been a long time since had such a positive experience they are really good

5 septembre 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you Margaret for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

A great service! Recommend smart box

Recommend smart box! They went above and beyond for us in pick up and delivery. A great service that is reasonably priced! Thanks guys.

26 août 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that you had a positive experience with Smartbox!. We appreciate your kind words and are grateful for the recommendation!

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Very easy and the staff was very…

Very easy and the staff was very accommodating. I went out to see the warehouse where they store the boxes and it was very professional

22 août 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that your experience was easy and our staff was accommodating. We appreciate you taking the time to review our service, thank you.

Kind regards,
Smartbox Customer Service.

Noté 4 sur 5 étoiles

Very Happy

We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches mainly) may be mouldy etc but everything in perfect condition and smelt nice like the pine interior box that arrived in the solid outer. Price increased over time marginally but thats life (maybe my only one star less rating). Great customer service as well

1 août 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

Thank you for your feedback.

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Excellent service

Excellent service.
Affordable....
Highly recommended.
Will use them again..
John abassis

26 juillet 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that you received excellent service at an affordable price. We appreciate your recommendation and look forward to serving you again.

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff
Reliable
Very easy to load the unit

25 juillet 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that you found our staff friendly and our service reliable and easy to use. Thank you for your positive feedback!

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Couldn’t recommend more highly

This was the fourth time we’d used Smartbox and they managed to do an amazing job once again. Nothing was too difficult for them and the guys, Alex and Juan went above and beyond. Thanks for making our experience so seamless.

18 juillet 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that you consistently have amazing experiences with us. We appreciate your continued trust in our services, and we're so glad everything went seamlessly. Thank you for your positive feedback!

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

A no worries car storage

The car was kept well, the charge was maintained and I just got in and drove off. Everyone was accommodating and professional.

18 juin 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're glad you enjoyed your experience. It's great to hear that the car was well-maintained and ready for you. We appreciate your positive feedback regarding our team's professionalism.

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Smartbox and the team are amazing

Smartbox and the team are amazing! I have used them twice during our moving process and they have been brilliant! Great customer service, very responsive, good communication all the way through. The team are lovely to deal with and very helpful. I will certainly be using them again and would highly recommended them!

7 juin 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that our team provided brilliant service during your moves. It's great to know our customer service, responsiveness, and communication met your expectations. We appreciate your recommendation and look forward to assisting you again!

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Absolutely genius

Absolutely genius, thank you.
I have been with SmartBox for over 13 years and I have always found them to be polite, professional and helpful.
Thanks again

28 mai 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We appreciate your kind words! It's wonderful to know you've consistently had positive experiences with us over the years. Thank you for your continued loyalty.

Kind regards,
Smartbox Customer Service.

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication and great process, and storage space. Well worth our time and effort at a bonus affordable price

21 mai 2025
Logo de Smartbox - Sydney

Réponse de Smartbox - Sydney

We're happy to hear that our communication and storage space met your needs! We appreciate you taking the time to share your positive experience with us.

Kind regards,
Smartbox Customer Service.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus