Smarter Home Store Avis 

181
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... Voir plus

Noté 2 sur 5 étoiles

When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... Voir plus

Noté 2 sur 5 étoiles

Cant figure it out. But that’s my fault. Everything else is fine.

L'entreprise a répondu

À propos de l'entreprise

  1. Smart shop

Informations provenant de diverses sources externes

Online retailer of smart home technology products, making your home a connected home.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(181)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, very help in advising what to purchase, very quick delivery, very impressed.

8 avril 2021
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Réponse de Smarter Home Store

Hi Gillian, thank you for taking the time to send us a review & delighted that you are happy with our level of service and advise- the TP-Link Deco M5 is a great option for achieving whole home mesh WiFi - you will wonder how you managed in the past once you get used to it!!!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service and issue resolution from the SH team related to a TP Link mesh device and system. I will definitely buy from SH again. Thank you to Susan and the SH team.

22 mars 2021
Avis spontané
Noté 4 sur 5 étoiles

Yes yous were great to deal with very…

Yes yous were great to deal with very informative about products and very helpful and the turn around from the time I ordered to when I received products was great very good servic.
My only concern is that yes it has improved my Internet in most of my house I was told 3 would be enough to boost signal but I went and bought 6 deco M5 because we have s dance studio in our garden and needed it to reach out there but it connects to Internet but keeps dropping signal so have to go back to moblie hotspot.
For the cost and what we needed it for it has only sorted the problem 70/80%.

18 mars 2021
Noté 5 sur 5 étoiles

Smarter Home store Fantastic business…

Smarter Home store Fantastic business would definitely do business again. Rate this company 110% to deal with from strat to finish. Thanks again.

15 mars 2021
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Réponse de Smarter Home Store

Hi Ultan,
Thanks for your review and for taking the time to do this. We are delighted that you are happy with your TP-Link Deco E4 (2 pack).

Noté 5 sur 5 étoiles

Great

Prompt delivery, good product and good customer advice and care by Susan

14 mars 2021
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Réponse de Smarter Home Store

Hi John, thanks for the review and delighted that the TP-Link Deco M5 is working well for you.

Noté 5 sur 5 étoiles

Very fast delivery and good support…

Very fast delivery and good support before buying explaining the product. Product works really well.

12 mars 2021
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Réponse de Smarter Home Store

Michael,
Thanks for your review and delighted that the TP-Link Deco M5 is working a treat for you - super product, they are flying out at the moment. Have a lovely weekend.

Noté 5 sur 5 étoiles

Excellent service and a brilliant…

Excellent service and a brilliant product

11 mars 2021
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Réponse de Smarter Home Store

Hi Thomas, thanks for taking the time to send us a review and thanks for shopping with us for your TP-Link E4 Mesh System. Have a lovely weekend.

Noté 5 sur 5 étoiles

Excellent Product and Service

Bought TP-Link Deco M5 (3-pack) Dual-Band Whole Home Mesh WiFi. Excellent product. Easy to follow set-up instructions.

Order was completed and delivered within days. Excellent service.

11 mars 2021
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Réponse de Smarter Home Store

Hi Denis, thank you for this review and great news that you are happy with this super TP Link Deco product (and our service!). It is still on sale until Monday so tell your friends!! Have a lovely evening and thanks for shopping with us.

Noté 5 sur 5 étoiles

A brilliant product

A brilliant product, which has done wonders for our internet coverage both up and downstairs in our home. Customer service was excellent, very knowledgeable and care was taken in selling us the right product. Amazingly the product was delivered the next day. It was simple to set up and very easy to use. Would have no hesitation in recommending this company to assist with your needs.

10 mars 2021
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Réponse de Smarter Home Store

Hi Lisa, thanks for taking the time to send us this review and we are delighted that you are happy with your TP-Link Deco M5 - so important to have good internet coverage all over the house at the moment with so many of us working and learning from home. Thanks for shopping with us and have a lovely day.

Noté 4 sur 5 étoiles

The Wifi booster are very good

The Wifi booster are very good and have definitely improved my Wifi upside. The problem is that the Wifi coming into the house isn’t great to start with.

10 mars 2021
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Réponse de Smarter Home Store

Hi Stephanie, thank you for taking the time to send us a review. It is good to hear that the TP-Link Deco E4 has improved your WiFi. However, these units only work as well as the signal you have at your router - I suggest you contact your internet provider to see if they can improve your speeds and if this happens your coverage all over the home will improve with the Deco E4. Thank you for shopping with us.

Noté 5 sur 5 étoiles

Refreshingly Human Customer Service

An exceptionally nice human called me once I had placed my order to make sure that I knew the tech specs of what I was purchasing - amazing customer service because she pre-empted what problems might arise for me! I got my goods promptly the next day. Thanks Smarter Home Store, I'll be back!

10 mars 2021
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Réponse de Smarter Home Store

Hi Monica, thanks for your kind review!! It is really appreciated and I am glad you are happy with the product and service. Have a lovely evening.

Noté 5 sur 5 étoiles

Easy use if website and delivery was…

Easy use if website and delivery was excellent. The product itself is working a treat. Would recommend it to friends

10 mars 2021
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Réponse de Smarter Home Store

Hi Beatrice, thank you for taking the time to post a review and we are delighted that the TP-Link Deco E4 is working a treat for you. Great news. Thanks for shopping with us.

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