SmartPack USA Avis 

The company is very unprofessional, it's a frat guy mentality there and the owner of the company does not blow their nose and you will hear him hogging loogies while talking to you on the phone. It's really gross.

They also claim to be an eco-friendly company, but they do not recycle, and don't actually care, It's very clear to me that it was just a money grab to start this business.

I will give credit that they do actually try to do their best, but the people in the warehouse do not follow directions, so there will be errors!

Man, if you're a Trucker, don't deliver here. This area is dangerous AF. For starters, the address given is not the correct delivery address. It brings you to a store front on a narrow street with nowhere to stop your semi. Then you have to rely on oral directions (No actual address to put in your GPS) to find where you actually deliver. And there area is just surrounded by low bridges, and roads with weight limits. Then to back in and get out the dock, you have to off road in a tight alley and risk damaging your equipment, due to the terrain, not the tight maneuvers. They do unload fast, but, still not worth the risk to me. And I'm from New England (The North East) so I'm used to tight spaces and I still say I won't be back here‼️Update, their terrain did damage my tractor. I now have a axel seal leak in my rear differential from the terrain. Stay away from this place in Birmingham Alabama.

John has been absolutely wonderful to work with. He is prompt to respond, informative and makes recommendations that are appreciated. Would highly recommend.

They have been very easy to communicate with, quality of product is solid and they worked with us to make the order to our exact specifications. Would recommend!

John at Smart Pack USA was extremely responsive and helpful throughout the entire inquiry and ordering process. The prompt turnaround of information and proofs allowed the team and I to make quick decisions on the order which ultimately keeps the entire project moving forward.

Always excellent, fast delivery and great customer service! Custom logo stirrers best in the industry, hands down!

I contacted Smartpack about a specialty item and they responded the same day. They had the items in stock and my customer was very happy. They have responded very fast with additional information.