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Lisez les avis des autres

Noté 1 sur 5 étoiles

Smokers Heap took my 200 + dollars and left me with no products. They only created a shipping label and never sent my item. They're email and phone number are useless bc no one ever answered so I coul... Voir plus

Noté 1 sur 5 étoiles

Don’t bother ordering from this company they will take your money send you a shipped email with tracing but never deliver the goods to the post office. I have ordered from here 2 times both with track... Voir plus

Noté 1 sur 5 étoiles

Bought 4 Elf Bars of my favorite flavor, received fake “elf bars”. Scanned the QR code on the box to check authenticity and it took me to a website that didn’t exist…not the official EB website. Vap... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Part of my order was out of stock and they contacted me immediately with options. I ended up getting the in stock items shipped and opted to wait for the rest of the items to be restocked and then shi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques

Écrit par l'entreprise

SmokersHeap.com, your premier online destination for an unparalleled smoking experience. At Smokers Heap, we pride ourselves on offering a diverse and carefully curated selection of smoking essentials, catering to enthusiasts seeking quality, variety, and innovation. Our extensive range includes top-of-the-line vapes, exotic kratoms, stylish oil burners, detox products for a revitalizing cleanse, precision-crafted knives, aromatic incenses, reliable batteries, flavorful E-Liquids, and accurate scales for your convenience. We strive to redefine the online smoke shop experience by combining cutting-edge products with an intuitive and secure shopping platform. Smokers Heap is not just a store; it’s a haven for those who appreciate the art and culture surrounding smoking rituals. Dedicated to customer satisfaction, we prioritize transparency and adherence to legal standards. Our website is equipped with essential features such as a detailed disclaimer page, secure card log, captivating product images, and an age verification popup, ensuring a responsible shopping environment. As you navigate through our site, we invite you to explore the fusion of sophistication and satisfaction that defines Smokers Heap. Join us on a journey where every product tells a story, and every purchase enhances your smoking ritual. Elevate your experience with Smokers Heap – your trusted source for quality smoking essentials delivered right to your doorstep.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,4

Tous les avis

(31)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Smokers Heap took my 200 + dollars and…

Smokers Heap took my 200 + dollars and left me with no products. They only created a shipping label and never sent my item. They're email and phone number are useless bc no one ever answered so I could figure out where my package was or to get a refund. This website is a scam. Do Not buy from them! Items claim they ship within 5-7 business days. It has now been 11 days since I place my order and I have heard nothing. Crickets... don't waste your money!

19 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t bother ordering from this company…

Don’t bother ordering from this company they will take your money send you a shipped email with tracing but never deliver the goods to the post office. I have ordered from here 2 times both with tracking and shipped emails but when tracked they only create a label with isps and never send out the package then it’s all excuses IF your even able to get ahold of anyone!!! Ordered 2 times both with the same exact result SCAM!!!!!!

21 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE!!!!!!

This has to be the worst online vape company/store that I have EVER dealt with. I placed an order, then they contacted me to verify address. This is the last that I heard from them. They did not waste any time processing my payment. I reached out to them SEVERAL times and never heard back. I have disputed with the bank to try and get my money back.

16 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a couple esco bars all of…

I ordered a couple esco bars all of them came spitting juice out and the QR codes don’t lead to anything I paid for priority mail but they send the package through ground advantage making me wait 8 days and is trying to act like the manufacturer had something to do with this if you too are looking though these reviews and get your mind changed by the replies of the owner just know you will be scammed too it’s not real don’t try it just move along and find a different website I have reported them to the postal inspectors started a dispute with my bank and we will see what happens they will probably reply with some stupid response “like sorry for the inconvenience the manufacturer gave us old vapes” don’t trust what they have going on.

25 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Would not shop from them…

Recently purchased a strawberry milkshake Esco bar, with my past experience I’ve never had a problem with one of these vapes but recently the shop in town stopped selling them so I figured I’d purchase one from here, terrible mistake. When I received the vape it tasted like burnt plastic so I did what any normal person would do and reached out to them via email, I did not receive any email back until I reached out to them again. Not only was I not given the option for a refund but I since our conversation haven’t heard back from them, I was asked if I would want another vape instead but like I told them I’m particular on the vapes I buy and these ones are my go to, I expressed this again and asked for either my refund back or for another to be sent and I could send the old one back, at this point I had only had it for about a week and did not care to use it since it tasted burnt, I since have not heard from them after asking for a refund or the product I paid for, their customer service is not great at all and if that is what they are going to sell to customers is a pre burnt vape, I wouldn’t waste your time shopping here.

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

You had exactly what I was looking for…

You had exactly what I was looking for as I am unable to find it locally. I was so happy I ordered 4. I have given 2 away to friends who also enjoy this flavor so I will be a returning customer for sure!! Thank you for an easy check out and quick shipping!! 5 stars ⭐️⭐️⭐️⭐️⭐️

19 août 2024
Noté 5 sur 5 étoiles

100% satisfied

100% satisfied! Placed order on a Saturday night, delivered to my door on Thursday morning. Customer service was great when I had questions-unlike other places I’ve used. Shipping was reasonably priced and my order was correct. Definitely using Smokersheap from now on!

8 août 2024
Avis spontané

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