Snowdonia Cheese Co. Avis 

279
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Voir plus

Noté 5 sur 5 étoiles

I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Voir plus

Noté 5 sur 5 étoiles

Ordered Black Bomber for a change from our usual Rock Star in our latest order along with Beech Wood. Once again all cheese purchased from Snowdonia is fantastic. We have been ordering from Snowdonia... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de fromage

Écrit par l'entreprise

Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(279)

152 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gift for my dad

Gift for my dad. He says the cheese is delicious, especially when paired with the chutney recommended in the guide. Fast chilled delivery.

27 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you so much for taking the time to leave this review. We are very pleased to see the recommendation in the guide was useful.

Noté 5 sur 5 étoiles

Beautiful presentation and sublime…

Beautiful presentation and sublime cheeses and chutneys a wonderful present witith cheeseboard and truckle knife. The package was much appreciated.

27 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you very much for this very thoughtful review. We hope you continue to use us going forward :)

Noté 5 sur 5 étoiles

Quality cheese and gift boxes

Quality cheese and gift boxes, easy to order and on time delivery.

27 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you very much, we are pleased to see we are meeting our expected standards. Thank you so much for the review.

Noté 5 sur 5 étoiles

The Rockstar cheese is sublime

The Rockstar cheese is sublime. A tangy flavour with an ooh so smooth texture. Will definitely be ordering more of that flavour. Black Bomber has long been a favourite.

27 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you Robert, I am pleased to see that you are such a fan of our Rock Star and our Black Bomber. Hopefully you find more favourites soon :)

Noté 5 sur 5 étoiles

It was loved by my daughter

It was loved by my daughter

27 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

I am very pleased to see that your daughter was happy with our products. I hope you choose to use us again for your next gift-giving occasion :)

Noté 5 sur 5 étoiles

Very good and efficient service…



Very good and efficient service from.ordering to receiving thank you .

2 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you very much for taking the time to leave this review. We hope to see you again in the not too distant future.

Noté 5 sur 5 étoiles

The best cheeses

The best cheeses. My all time favourite now.

2 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you so much! We are so pleased to see that we are now your favourite.

Noté 5 sur 5 étoiles

Delivery made today in 34 degrees

Delivery made today in 34 degrees, DHL did not knock or ring the doorbell, checked on delivery time at 6.00 found delivery on front step in direct sun.
Cheese was soft , wax melted the only ice block was a polythene bag which was completely melyed, the insulation was bubble wrap, so cheese completely ruined. With the current temperature certainly a complete lack of insulation and cooling blocks, might have not saved the situation, but certainly didn’t help. We do have a cupboard in the porch that it could have been left in. Maybe DHL not the best choice of carrier. Waiting on response
UPDATE. a new replacement sent, received safely in to me directly, driver did try to hand over a box of gravel in error, admitted he had delivered the previous one showed him the cupboard by the front door, said it was locked, demonstrated it wasn’t just a bolt and got him to read the information on the box. He did apologise. Maybe reconsider your carriers or maybe we were unlucky. Positive the cheese was lovely and thank you for the replacement.

10 juillet 2026
Avis spontané
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

I am very sorry to learn of this matter. If you have not already done so, please give us a call or get in touch via email and we will do all we can to assist.

Noté 5 sur 5 étoiles

Delicious cheese

Delicious cheese, easy ordering and rapid delivery

2 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

We are so pleased to see that you had a good experience with us. Thank you so much for taking the time to leave a review.

Noté 5 sur 5 étoiles

Always excellent

Always excellent - best cheese ever!

2 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you Susan, this is brilliant to hear!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service - arrived as scheduled.
Lovely cheese hamper

1 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thanks Peter, I am pleased to see all arrived in good time and in good condition. We hope to see you again before too long.

Noté 5 sur 5 étoiles

Sent as a gift to a friend

Sent as a gift to a friend. They were thrilled!

1 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

We are so pleased to see that your friend was happy with the gift. Thank you for taking the time to leave this review.

Noté 5 sur 5 étoiles

Issue regarding delivery by DHL overcome

It would seem that many of the negative reviews are actually down to delivery and DHL. I ordered our normal cheese selection and this was promptly dispatched. DHL lost parcel. Snowdonia Cheese customer support was superb (Thanks Dan). New order dispatched overnight. Not only excellent cheese but backed up by excellent customer service

8 juillet 2026
Avis spontané
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you very much for taking the time to leave this review, especially following the frustration you must have felt. While we regret that the courier may have let you down, we are very pleased to see that we were able to rectify the matter for you, and that you were pleased with the redelivery. Once again, thank you so much for your understanding and patience during what must have been a frustrating matter. This really is appreciated.

Noté 5 sur 5 étoiles

Wedding Cheese Cake

Ordered a wedding cheese cake for my son, prompt delivery. The cheeses were perfect and did their job...soak up alcohol !!! They tasted lovely particularly the truffle cheese. Thank you

4 juillet 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you Clare, we are so pleased to see we were able to provide a contribution to a special day.

Noté 5 sur 5 étoiles

my son brought me a hamper full of your…

my son brought me a hamper full of your cheese an chutneys enjoyed them all so much i ordered more an will be returning for more later

30 juin 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

We are pleased to see both you and your son are such fans. We can't wait to see you again soon.

Noté 5 sur 5 étoiles

Great selection of cheese

Great selection of cheese, chutney and crackers. Love the new Purple Vale. Good delivery. Love the loyalty scheme that allows you to quickly get free cheeses or other items.

30 juin 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you very much for the review. We are very pleased to see that you are a fan of our Purple Vale and our loyalty scheme. Thanks again!

Noté 5 sur 5 étoiles

Excellent service!!!

Ordered one day and arrived the following day. By the way, BEST CHEESE EVER. Personal preference, RED DEVIL.
Would give 5 * plus, excellent service and gorgeous flavoured cheeses.

30 juin 2026
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you Patrick, we are thrilled to see that you are such a fan, of our Red Devil especially. We are pleased to see the delivery was swift, and we can't wait to repeat the service in the future.

Noté 1 sur 5 étoiles

Cannot leave zero stars.

Cannot leave zero stars.

Having had Snowdonia Cheeses as our wedding cheese/cake after enjoying them for years I thought it would be a nice idea to order several assorted cheeses for my dad’s 70th birthday celebration, and selected named day delivery for the extra fee.

I returned home on my lunchbreak on the names day expecting to see, as promised in two of the FAQ’s on the website, a box of tasty cheeses, safely packaged away from the heat in cold packs. Instead, Royal Mail had thoughtfully left a card saying they’d try again tomorrow and had returned the package to their (not refrigerated) warehouse. On contacting Snowdonia they said they would redeliver new cheese to compensate for the loss. As we were going away for the weekend they also confirmed they would send the replacement package to the address of the celebrations. However, the cheese went on a big five day round trip to my house with the original address, sat in the warehouse over the weekend, was redirected when Royal Mail cottoned on to the fact that although the street address had been changed, the postcode had not. This was finally allegedly delivered, not to me, but by the Royal Mail photo, to some randoms in a van (not even in the property!) at the temporary address we had left two days prior. After which the customer service department have apparently processed a refund that has not showed up despite it now being well over the ten working days quoted. I hope that cheese didn’t get eaten after being in June heat integrated! Awful customer service and it’s put me off buying from them again.

5 juin 2026
Avis spontané
Logo de Snowdonia Cheese Co.

Réponse de Snowdonia Cheese Co.

Thank you for taking the time to leave your feedback. We are genuinely sorry that your experience did not meet either your expectations or our own.
We fully appreciate how disappointing it must have been for your order to arrive later than the nominated delivery date, particularly as it was for your dad's 70th birthday celebration. As soon as we were made aware of the delay, we arranged a replacement shipment at no cost.
Unfortunately, despite amending the delivery address, the order contained two different postcodes, which resulted in the replacement being incorrectly routed within the Royal Mail network. We completely understand how frustrating this was.
With regard to your refund, we can confirm that a full refund of £35.00 was processed back to the original payment card on 9th June, and an automated refund confirmation was sent to the email address used to place the order. As the order was paid for by a different individual, it may be worth checking with the cardholder if the refund has not yet been identified.
Whilst we appreciate this does not undo the disappointment caused, we did everything we reasonably could to put matters right by arranging a replacement and issuing a full refund. We are sorry that, on this occasion, the service you received fell below the standards we strive to deliver and hope you might consider giving us another opportunity in the future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus