I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Voir plus
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Lisez les avis des autres
I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Voir plus
Ordered Black Bomber for a change from our usual Rock Star in our latest order along with Beech Wood. Once again all cheese purchased from Snowdonia is fantastic. We have been ordering from Snowdonia... Voir plus
L'entreprise a répondu
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
Coordonnées de contact
Unit 14, Cefndy Road Employment Park, Cefndy Road, LL18 2HJ, Rhyl, Royaume-Uni
- 01745 357 071
- info@snowdonia-cheese.co.uk
- snowdoniacheese.co.uk
4,1
Bien
279 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The telephone service was great
The telephone service was great - Dan was very pleasant and helpful.
I was disappointed that the cheese tower didn’t look like the photograph when we put it together. The top three cheeses were all the same size and didn’t get smaller with each layer as it showed in the photograph, and which is what I thought I was buying
25 février 2026
Réponse de Snowdonia Cheese Co.
Thank you for the review. We are pleased to see that the telephone service you received was great. Of course, we are disappointed to see that you were unhappy with the appearance of the product. I will ensure this is passed on as feedback. I sincerely hope this matter does not deter you from using us again in the future.
absolutely delighted
Sent to a cheese loving relative who was absolutely delighted with it.
25 février 2026
Truckle knife is great quality
Items were well packaged and delivered promptly. Beautiful quality truckle knife and cheese board. Both look stunning and the knife is very well designed. We bought 2 cheese knives from different suppliers for the same price at the same time. This one is by far the best.
19 février 2026
Réponse de Snowdonia Cheese Co.
Thank you very much for the review. We are very pleased to see that you were pleased with the designs, and that we stood out against competitors. Thank you again.
Beautiful tasty cheeses
The cheese wedding cake arrived on time as planned. The flavours were lovely with guests saying that it was the best they have tasted.
I would definitely recommend it.
28 février 2026
Réponse de Snowdonia Cheese Co.
We are so pleased to know that all arrived on time and we hope the day was a success. Thank you very much for your kind words, it really is appreciated.
You were so kind
You were so kind. I bought a cheese hamper thrn asked if you would donate to our St David’s day raffle and you said Yes!
25 février 2026
Réponse de Snowdonia Cheese Co.
Hello, thank you for the review. We hope the raffle went well, and we are proud to have been able to contribute. Thank you again for taking the time to leave a review.
Delivery of my gift went to the wrong…
Delivery of my gift went to the wrong property.
25 février 2026
Réponse de Snowdonia Cheese Co.
Hello, we are sorry to learn of this matter. It appears you have contacted us and that the issue has been resolved. I hope this is the case, but we are of course very sorry for the initial courier issue. I sincerely hope the failure of the courier to deliver does not deter you from using us again.
Réponse de Snowdonia Cheese Co.
Thank you very much for the positive review. It really is appreciated.
Lovely products and great service as…
Lovely products and great service as always, can’t be faulted.
25 février 2026
Réponse de Snowdonia Cheese Co.
Thank you so much for the review, it means a lot to know you were so pleased with our products. We hope to see you again in the future.
DELICIOUS CHEESE
Delicious cheese arrived beautifully packed in record speed time
Thank you 👍
18 février 2026
Réponse de Snowdonia Cheese Co.
Thank you very much Sharon, we are pleased to see the delivery went well, and we hope to see you again soon :)
Major Christmas delivery issues
Unfortunately my experience this Christmas was pretty disastrous. Delayed deliveries that got lost then resent resulting in lots of time and stress for me. Polite and courteous responses but very slow and generally ineffectual culminating finally with an email stating that I would be refunded due to all the messing around, which was then never received. The product itself is great but if you can’t supply issues sorted and more responsive customer service it lets the company down badly. I know from the reviews that mine wasn’t the only issue with Christmas delivery but unfortunately after ordering every year from them for the last few years, I wouldn’t again as I just cannot be bothered with the hassle.
6 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
We are very sorry to learn of this experience and the courier delays. While these incidents were rare over the Christmas period, we are in communication with our couriers to ensure that between us we provide an improved service going forward. If there is still an outstanding issue relating to the refund you have mentioned, please get back in touch and we will make sure this is resolved.
Snowdonia Cheese , Black Bomber.
just tried the black bomber cheese from Snowdonia Cheese company and it has to be the best cheese i have ever tasted , wish i could give it more than 5 stars. will be buying more.
21 janvier 2026
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, thank you very much for your review. We really do appreciate this feedback.
I have bought produce from this…
I have bought produce from this wonderful company for the last 12 months. The quality of products and packaging were outstanding. I was surprised to be given delivery dates, which were delivered exactly as ordered. I read with dismay at disgruntled customers, but on quite a few deliveries now I have nothing but praise. 10/10 from myself and family. We intend to continue our regular orders.
24 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Thank you, we are very pleased to know that you will be using us again.
EXCELLENT GIFT
My purchase was a Xmas gift. The recipient feed back was excellent. Naturally I was delighted by their response.
I will definitely recommend and order again.
25 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, thank you very much for taking the time to leave this review. It is greatly appreciated and we hope you choose to use us again soon.
Ordered a hamper at the end of November…
Ordered a hamper at the end of November to be delivered for Christmas.
Hamper didn’t arrive, which was really disappointing, as it was a present. Tried phoning but was put on hold twice before being told there wasn’t anyone available. Email was answered eventually after Christmas, The apology seemed insincere and no compensation was offered. Received the hamper eventually, but it was too late for original purpose. I will never use this company again.
25 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, I am very sorry to learn of this experience. While I am pleased to see the issue was resolved, I fully understand the frustration you must have felt. We are very sorry to see this and we hope you do choose to try us again one time in the future.
Poor service is par for the course
I ordered a Christmas hamper. When it arrived we found the contents were not as advertised. I telephoned. There was nobody answering so I left a message. No response having been received to my message I sent an email. No response has been received to either call or email after two weeks. Research online suggests this is par for the course.
22 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, I am sorry to learn that you were unhappy with the products you received. We ensured that all emails were responded to within 24 hours over the Christmas period. If you have not received any response, please feel free to get back in touch and we will do all we can to assist.
Exquisite
What an amazing company ! I got my husband the quintessential cheese hamper from the Snodonia cheese company and it was exquisite! The little jars of pickle and sauces with the crackers are phenomenal! They come in the most beautiful little hamper! 10/10 5* would highly recommend
23 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Thank you very much Joanne, we are thrilled to see how happy you were with our products. This does mean a lot, and I will ensure your feedback is passed on. Thanks again.
UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
Paid for nominated delivery as the cheese ordered was for a birthday celebration. Orders arrived 3 days late. When I tracked the order I noticed they dispatched it on the day it supposed to arrive at my address, so theres definitely a mix up. They issued a refund for the nominated delivery fee but thats about it. No apology or explanation or anything. They just doesnt care basically.
19 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, thank you for taking the time to leave a review. I can see we dispatched the item on the 18th to ensure it arrived on the nominated date of the 19th. However, I can also see that the courier did not deliver on this date. Please know this has been raised as feedback for the courier. We are very sorry to see the frustration this matter has resulted in.
Very happy with service and the cheese…
Very happy with service and the cheese and other bits I ordered. I contacted them to change the delivery date and they amended it without any issue. The cheese, chutney and olives ordered were all well packaged. Would definitely order again.
12 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Hello, thank you very much for the kind words, it is greatly appreciated. We are so pleased to see you will be ordering again.
First time purchasing and it won’t be…
First time purchasing and it won’t be the last! Very happy customer. The cheese bakes were incredible. Delivered when requested. Super service.
19 décembre 2025
Avis spontané
Réponse de Snowdonia Cheese Co.
Thank you very much Kirsty, we look forward to seeing you again.
Great delivery and a fabulous product!
Great delivery and a fabulous product!!
Cheeses are amazing - rich, creamy and exploding with taste!
Will be ordering more very soon.
3 janvier 2026
Avis spontané
Réponse de Snowdonia Cheese Co.
We are so pleased to see that you enjoyed our products. We look forward to having you back.
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