Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Voir plus
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Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Voir plus
L'entreprise a répondu
The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Voir plus
L'entreprise a répondu
My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.
Coordonnées de contact
Level 16, 175 Pitt Street, 2000, Sydney, Australie
- 1300 147 684
- hello@snug.com
- snug.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Snug took me all the way to the end…
Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

Réponse de Snug.com
Fantastic experience with Snug.com
I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.
I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.
One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.
Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.
I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

Réponse de Snug.com
Big smiles, a sympathetic ear and a rapid turnaround.
I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

Réponse de Snug.com
The system is really easy to use even…
The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

Réponse de Snug.com
Snug made this lease application a…
Snug made this lease application a piece of cake for me.

Réponse de Snug.com
انه سهل وسريع ايضا وسرني التعامل معكم…Fatma
انه سهل وسريع ايضا وسرني التعامل معكم شكرًا لكم جميعا

Réponse de Snug.com
Nope
A gruelling and dispiriting application process, way too much data collected.

Réponse de Snug.com
Snugs user interface is the best
Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

Réponse de Snug.com

Réponse de Snug.com
Great job 👏
Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

Réponse de Snug.com
Invasive and dehumanising process
When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

Réponse de Snug.com
Highly reccomend Snug
Highly reccomend Snug, very easy to use and make the whole process a breeze!

Réponse de Snug.com
Sofa is excellent
Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

Réponse de Snug.com
Snug offers a better experience than…
Snug offers a better experience than some of the competing products in the market. Good UI

Réponse de Snug.com
Emma gave us support and support during…
Emma gave us support and support during our application, with total disposition, we are grateful for her help.

Réponse de Snug.com
Great team work at McGrath Ballina
Great Service from McGrath Ballina, so helpful, snug really works well.

Réponse de Snug.com
One click to a new home
Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

Réponse de Snug.com
Great service
Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

Réponse de Snug.com
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