SO WAX Detailing Avis 

I bought a bonus for €30 on a Hacksaw slot and got a €4 return. Fine, that's variance. 😤 Except my history shows I never opened that game that day, the balance change doesn't appear in the played games log either, and support insists the transaction happened despite the total absence of it in any of the logs available to me on my side.

I've been 40 days waaaiting for withdrawal, they say verification in progress but my ID and bank statement cleared day 3. 👎

I won €4000 late April, now late July, still not paid to me. 🙄👎

Hello i use their reponsible gaming tools regularly. 💯

My biggest cashout here so far was €310 to bank, took 3 days, no surprise last-minute doc requests dropped on me at the finish line the way other sites like to do when you've won something worth withdrawing. 💯

I requested €200 Friday night and it was in my bank Monday morning exactly as they said.

I've been verified 2 years, now need reverification. €1200 LOCEKD.

My chat rep spoke proper English, not the broken template replies I get elsewhere. 😍 Understood my cancelled withdrawal question first time and sorted it inside 8 minutes which is faster than the tea I was making while waiting for them to get back to me actually...

My GDPR data export request was ignored for 30 days.

I put €50 in Sunday afternoon on Sweet Bonanza for about 2 hours, ended €78 up. Fun and that's the point of playing for me really. Nothing crazy, just a proper session that felt fair and paid out something at the end. That's honestly all I want when I sit down for a few hours. 🎉

My Skrill worked for deposit, I tried to withdraw, Skrill was 'disabled for withdrawals'. 😞 Only bank transfer with a 5-10 day wait left for me. Timing very convenient for a site trying to slow down my cashout, especially given Skrill had processed my deposit the same morning I tried to withdraw with it

I tried a €0.20 spin and it executed at €2. My slot history shows my stake as €0.20 but the balance dropped €2. 🙄 Support says no evidence in their logs of the discrepancy, which is convenient because the only logs avaliable belong to them and can't be independently verified from my side of the connection...

Two of my withdrawal requests were silently cancelled by the operator with no notification email. The third somehow required a fresh verification even though nothing about my account had changed. 🙄...

Switched to my native language for support and got responses that were clearly machine translated and often nonsensical. Switched back to Englihs which was fine. Their multilingual support is theatre. Broken tool for non English speakers. 😕

Account closure took three days and required four separate emails, each time asking why I wanted to close and offering a bonus to stay. 😡😞 Should be a one click process, not a negootiation with the retention team every step of the way to actually leaving...

All the responsible play tools like session limits and cool off are buried under three sub menus and one of them takes you through a long form asking why with no easy way to skip it. 😞

Withdrawals in a day, promos fair, support helpful. Six months ago this was a decent operator. Now withdrawals take a week, promos are traps, support gives templates. Whatever internal change happened, it destroyed the product

tried three different bank cards for deposit, all refused with generic error. Bank confirmed the transactions were being declined at the merchant end. Site support said everything looks ifne our end. Impasse

Great products, great service and priced very well!