I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Voir plus
L'entreprise a répondu
Good communication with the delivery team ordered my bed and they arranged time and date with me straight away I was sceptical as I have seen so many negative reviews, so I was worried and scared. Too... Voir plus
L'entreprise a répondu
Nice products but takes AGES to arrive. I don't really like getting one communication on purchase then waiting 4-5 weeks to get a confirmation of when the order will come. I'm impatient and like to kn... Voir plus
L'entreprise a répondu
Overall, very good - website ordering, quality of product, delivery etc. Well done. Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting t... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Dierden Street, CW7 3DL, Winsford, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautifully made and stylish sofa bed.
Extremely comfortable and perfect for our guest room.
It also came with a free deluxe duvet and a set of pillows which are actually of high quality too.
Communication was spot on from start to finish and an overall super satisfying experience and truly wish there were more companies like this one.
If you are looking for a stylish, good looking and high quality sofa bed look no further as this is the place to order from.
Thank you to everyone for a fantastic experience and product and hope you all have a wonderful Christmas and New Year’s celebrations !

Réponse de sofabed.co.uk
Excellent service, top notch quality soda bed. We chose the hotel action option.

Réponse de sofabed.co.uk
James was really helpful when we were worried whether our chosen sofabed would fit up the stairs - which it wouldn’t have, so James helped us choose one that would.

Réponse de sofabed.co.uk
Overall, very good - website ordering, quality of product, delivery etc. Well done.
Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting the day before alert about delivery slot), but these things happen

Réponse de sofabed.co.uk
Simple website, easy to customise sofa-bed to our spec. And helpful telephone support with no annoying automated messages, just an actual human. Refreshing. Delivery was on time and straightforward too.

Réponse de sofabed.co.uk
I’m so over the moon with my sofabed - brilliant customer service - from checking in with me when I’d ordered samples to liaising with the delivery company on my behalf. It was ready within a month and it is absolutely perfect. Highly recommend

Réponse de sofabed.co.uk

Réponse de sofabed.co.uk
Couldn't be more pleased with our sofabed. The sprung mattress makes the bed very comfortable to sleep on. Excellent customer service and arrived within timescale. Very helpful delivery men. Highly recommend.

Réponse de sofabed.co.uk
It was roughly three weeks from placing my order to delivery,I was informed when the sofa was going to be delivered and could change the date to suit me.
The delivery personal were very polite and tried to help but could not fit the sofa through our front door we measured before ordering and it should have fitted but you have to take into account the packaging and that the feet are already attached, after phone calls to their office we were told that the men were on a tight schedule and could not help, it was concluded that they would either have to take it back of leave it in the garden,We choose to leave it in the garden as we knew that it would fit if unwrapped and manoeuvred right, in fairness the two men did not like leaving it like that as we are both pensioners but their office insisted.
We managed to unwrap and it was simple to unscrew the feet then we had to asked two very kind men that were passing to help us take it into the house which took them less than two minutes.
The sofa is very well built and sturdy very comfortable to sit on it is nice and firm unlike many others that you can feel the bed when you sit on them, the one seat cushion could have been sewn a bit better it is slightly out of square,the bed is easy to pull out and put away, we did pay for the hotel action very much worth it I have arthritis and can manage on my own.The mattress is good ( upgraded with hotel action)We did buy a little mattress topper not necessarily needed but my preference because of arthritis,which you have to store elsewhere it will not fold away with the bed.
I would recommend to anyone who needs a spare bed on occasion.I would also recommend that maybe the feet should come unattached to the sofa .

Réponse de sofabed.co.uk

Réponse de sofabed.co.uk
We spent a long time looking for new sofas for our lounge. We could not find anything that met our needs. We had purchased a sofabed from you 18 months ago, and were very impressed with the quality of the sofabed.
So decided that although another sofabed was not needed, we would buy another to use purely as a sofa.
The price although not the cheapest, is very competitve for the quality of the build.

Réponse de sofabed.co.uk
The website offers all the information needed to make a decision. The order process was simple and straightforward- I was initially concerned about the delivery not arriving in time to suit my needs, but all it took was a phone call to Blackdog Upholstery to experience the high level of customer care they provide. They were personable and eager to help, and I got my order early and delivered to my room of choice. The product is of excellent quality; I am very pleased with my purchase and would recommend anyone to go directly to Sofabed.co.uk.

Réponse de sofabed.co.uk
Well constructed piece of furniture
Good delivery t

Réponse de sofabed.co.uk

Réponse de sofabed.co.uk
Fast delivery, great comms and the product is exactly what I wanted. Beautifully made with attention to detail.

Réponse de sofabed.co.uk
Absolutely brilliant service ! Ordered two sofa bed in boxes , arrived quickly and look fantastic quality in velvet ! Thanks again would recommend to anyone

Réponse de sofabed.co.uk
Courier company could not get product upstairs and left it in the hallway. The company went above and beyond to rectify this and it was relocated within a few days. My dealings with them were fantastic and I thoroughly recommend them for that and the sofa is lovely

Réponse de sofabed.co.uk
Great service in the face of a failure by the delivery company.
Very quickly rectified and to my complete satisfaction.

Réponse de sofabed.co.uk
The sofa is great. The packaging and delivery could have been better. Leave off the legs so they don’t mark the hall walls as they needed to be repainted

Réponse de sofabed.co.uk
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.