Unbeatable price and item was in perfect condition exactly as promised. There was a small issue with the delivery company: they showed up without enough people to move it up the stairs, then tried... Voir plus
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Lisez les avis des autres
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Voir plus
INCREDIBLY responsive and friendly contact from their sales department. Lightning fast response to questions. Huge selection and ability to customize your order. ALL THAT is coupled to competitive pri... Voir plus
L'entreprise a répondu
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Coordonnées de contact
Dallas, Etats-Unis
- 469-901-9083
- support@sofabed.com
- sofabed.com
Réponse de sofabed.com
Thanks Regina for your feedback.
thx
Dave
Sofa came on time and delivered to a…
Sofa came on time and delivered to a difficult location. The two guys were very helpful despite 60 steps and a 300 lb sofa bed.
12 novembre 2022
Avis spontané
Réponse de sofabed.com
Thank you for your feedback. We are looking forward to serve you in future.
thx
James
Great service from beginning of the…
Great service from beginning of the process to delivery! The Luonto sofabed I ordered came within the timeframe promised, and was in perfect condition. The delivery service brought it to the second floor of the house and set it up with no issues.
7 novembre 2022
Avis spontané
Réponse de sofabed.com
Thanks for your 5* rating. We are glad you are enjoying your sofabed.
thx
James
Réponse de sofabed.com
Thanks Kathy. We appreciate your feedback. Sofabed /sofa sleepers online purchases could be tricky therefore we have trained staff to answer all the customer inquiries. We appreciate your 5* feedback.
thx
Vik
Réponse de sofabed.com
Thanks Katie. Our customers love our premium white glove delivery and i am glad you had great experience.
thx
James
Quick, easy, nice
We purchased Luonto Casey Couch. Good service, quick delivery. Happy with experience. Great customer service, answered all my questions, within few minutes via sms. Thank you 🙂
7 octobre 2022
Avis spontané
Réponse de sofabed.com
thank you for your feedback and we are happy we were able to answer all your questions.
Thx
Vik
Excellent sofabed
28 septembre 2022
Avis spontané
Réponse de sofabed.com
thank you. We have kept very selective products, high quality products on our site as we want to stand behind each and every product of ours. We are glad you are happy with your purchase.
thx
James
Amazing Sofabed, less than stellar delivery.
The Monika Sofabed is exactly what we were looking for. The delivery process was smooth but honestly a bit unprofessional. The deliverymen didn’t take appropriate care when delivering our sofa, they dragged it on the floor using a blanket and when putting into the room saw no fault when taking paint off the door frame or with ink stains from the bill of lading left on our brand new white bedroom furniture.
UPDATE 10/1/2022
The President of the Company emailed me to address the less than stellar delivery service and offered a refund of the delivery charge which showed me that this company does care about its customers and their satisfaction with the experience of dealing with their company. I was impressed by their gesture.
25 septembre 2022
Avis spontané
Réponse de sofabed.com
thank you for your kind words.
thx
James
Love the Casey sofa
Love the Casey sofa. Delivery was courteous and fast. It arrived in 3 weeks.
Price was great. Very happy with this purchase from Sofabed.com
25 septembre 2022
Avis spontané
Réponse de sofabed.com
Its great to hear that you are loving your Casey sleeper sofa. We appreciate your business and your feedback.
thank you
John
White glove delivery!
The delivery went well. We were surprised when the phone call came a day early.
19 septembre 2022
Avis spontané
Réponse de sofabed.com
Thank you for your 5* rating.
thx
Dave
Perfect in every way
Perfect in every way. I was able to quickly speak to someone who was very informed about the couch I wanted to buy, the pricing was less than what I had seen elsewhere, as was the delivery fee, and it was delivered on time and in a professional way. Absolutely would order from them again.
13 septembre 2022
Avis spontané
Réponse de sofabed.com
Our Mission
SERVICE OVER SALES
HONOR OVER HUSTLE &
MOST IMPORTANTLY
PEOPLE OVER PROFITS
thanks for your feedback
James
Luonto Fantasy sofa sleeper
Ordered a Luonto Fantasy Full XL sleeper sofa from SofaBed. Best price online with the reasonable shipping cost. Delivery service they used was really good about communicating their schedule in advance. They put it right where I wanted it and took away all the packing material. I'm using it in an office/guest room. Sleeper sofas all tend to be too deep for my preference, but this one sits as well as any, and sleeps really well. Super easy fold in an out.
7 septembre 2022
Avis spontané
Réponse de sofabed.com
Thank you for your feedback. Feedback from our customers help us evaluate our service and help us to get to a better place. We appreciate your feedback.
thx
James
I love the new sofa I purchased
I love the new sofa I purchased! The team here did a phenomenal job with my delivery; my furniture got delivered earlier than it was supposed to!
2 septembre 2022
Avis spontané
Réponse de sofabed.com
Thank you, we try to under promise and over deliver :) I am glad you are happy with our service.
thx
Dave
Amazing client service
31 août 2022
Avis spontané
Réponse de sofabed.com
Thanks for your 5* rating. We appreciate your feedback.
thx
Monika
I was satisfied with salesperson and…
I was satisfied with salesperson and delivery. But be aware that I did not open the sofa since it’s going in a container out of the country. Hope when I open it it will b in perfect working condition.
Thank you!
Sarita greszes
30 août 2022
Avis spontané
Réponse de sofabed.com
Thanks Sarita, we are glad that we were able to deliver the sofa within 2 weeks as you requested. We are sure you would love the sleeper in whichever country you use it :) Thx James
Great sofa and excellent service.
Great sofa and excellent service.
Thank you .
25 août 2022
Avis spontané
Réponse de sofabed.com
Thank you for your feedback.
Ordered a small sofabed from here that…
Ordered a small sofabed from here that I originally had found locally for several hundred dollars more.. Delivery was quick and professional. Would definitely purchase from them again.
25 août 2022
Avis spontané
Réponse de sofabed.com
thank you, we appreciate your feedback. We are very confident that we would be able to provide best service at the best price. Looking forward do doing business with you again in future.
Smooth experience.
I ordered well ahead of the time I needed it- Company held delivery until our move-in date. Came assembled, which I highly recommend. Delivery guys were nice and on-time. Chair is comfy, stylish and practical.
19 août 2022
Avis spontané
Réponse de sofabed.com
Thanks so much. I am glad you mentioned it, yes we can hold the delivery in case people want to order in advance. Thank you for your feedback. Thx Dave.
Well made sofa
We purchased the Monika sleeper sofa and couldn’t be happier with the purchase. The couch is well made and a great functional pull out design.
We emailed with sofabed.com with some questions and had a great online experience.
The delivery was delayed the first time but when we did receive it the guys were great and did a wonderful white glove service.
Highly recommend both the website and the monika sofa.
17 août 2022
Avis spontané
Réponse de sofabed.com
Thank you so much for your five star review. We appreciate your business.
thanks
James
Early is thrilling!!!
The delivery was well organized and the workers were polite and skilled at setting up the bed.
At first I was scheduled for 12-4pm window. However the driver called at 9am saying he would be there in 5 minutes. Since I was 2 hours away-
i missed this delivery.
However, dispatch promptly scheduled another window which was two days later. The delivery was scheduled for 9am-1pm and the driver called me at 7:44am and told me he’d be there at 11am and I told him to buzz my buzzer when he arrived.
Then at 8am my buzzer rang and the couch was delivered swiftly and put
In place as promised . But only after the driver asked me if I wanted them to “remove the plastic package”. I said yes and then they promptly set up the piece in place.
Great service- even if a bit early.
But in life when do you ever get things early?:-)
5 août 2022
Avis spontané
Réponse de sofabed.com
Thanks Rachel for your feedback. All if well which ends well.. glad you got your delivery even if it was earlier than anticipated :) We appreciate your business and looking forward to serve you again in future. thanks Dave@sofabed
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