Beware! I should have been concerned when I noticed that they don't list fabric used. But the stuff was so nice looking and discounted that I ordered 4 items. 3 turned out to be polyester. I do no... Voir plus
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Lisez les avis des autres
Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Voir plus
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Voir plus
L'entreprise a répondu
DO NOT BUY FROM THIS COMPANY--FAKE STORE- SCAM-THERE IS NO SUCH STORE-ALL LIES!!! It took ~4 weeks for the outfit to arrive-nothing like describe-cheap fabric, made in China-terrible fit. Their ret... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Coordonnées de contact
9385 Dielman Ind. Dr, 63132, Olivette, Etats-Unis
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
2,8
Moyen
384 avis
A répondu à 3 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
nice
it was nice but a little hard to follow and it took a long time before i recived my order. and the truck that brought my box lift it in my garage and not on m y porch i have trouble walking and it was diffacult for me to get into my house.
21 juin 2024
I love Sofia and Grace
I love Sofia and Grace! You have the products i need, FedEx free delivrty, and a free zipper bag that is just beautiful. I’m so glad I discovered you!
19 juin 2024
I can depend on getting my product in a…
I can depend on getting my product in a timely manor
22 mai 2024
Ease of shopping and rapid delivery are…
Ease of shopping and rapid delivery are excellent.
29 mai 2024
I was very pleased to find this…
I was very pleased to find this company. I’m housebound & it’s so convenient for me to order myself rather than trust someone else to buy the correct products.
31 mai 2024
Product arrived on time/product fit…
Product arrived on time/product fit well/
representative kind and helpful
29 mai 2024
Don't bother trying to get the trial package
I had ordered the trial to see if they would work for my daughter in law after giving birth. When I did, you had to sign up to get future deliveries to get the deal. The information I was given at that time was that the order for the regular shipment would not occur for two weeks. Imagine my surprise when my bank account was charged just two days after the trial order was placed. I had not even received the product yet. Then it took more than one phone call to customer service to get it refunded. By then, they had already shipped the regular shipment. They had told me on my first call that it would be cancelled and refunded so I would not receive it. Well that did not happen and I gut the regular shipment. Then they advised I could send it back and did send me a label. I was informed that FedEx would pick up the return the next day. That did not happen, so I took it to a FedEx drop location. Then two days later FedEx showed up to get it. Very poor communication on this. And not even having enough time to receive the trial pack and try it before shipping out and charging the customer the next shipment.
19 mai 2024
Réponse de Sofia & Grace
As before, we apologize for the circumstances of this transaction. When the trial order was placed online, the next delivery date was requested at that time, in which we responded to. When we discussed the shipment, we did attempt to stop it from arriving at your door, and because we were unsuccessful at doing that, in good faith, we refunded your credit card while awaiting the return of the packages. Hopefully you have received your refund, and all is well.
Received item quickly and item was as…
Received item quickly and item was as described. plan to buy from them again when i need to do so!
19 mai 2024
very nice i am glad that i finally…
very nice i am glad that i finally find the program where i get really help for my problem
14 mai 2024
I RECEIVED MY ORDER IN A TIMELY MANNER
I RECEIVED MY ORDER IN A TIMELY MANNER. PRODUCTS I PURCHASED IS JUST WHAT I NEED. THANK YOU
18 mai 2024
Everything I ordered was promptly…
Everything I ordered was promptly shipped and delivered.
6 mai 2024
Fast delivery Prices could be a little…
Fast delivery Prices could be a little better esp. when you order often
1 mai 2024
Great customer service people
Great customer service people, received product I really like quickly. 5/10/24
22 avril 2024
It was okay i thought it was the large…
It was okay i thought it was the large bag and it turned out to be the medium bag so therefore the sale i thought i was getting turned out to not be a sale after all.
19 avril 2024
Réponse de Sofia & Grace
i'm sorry there was a miss-understanding as our online listing states 22/bag
Great job
Great job. Received my product in good time. Someone answered the phone when u had a request. I’ll order again.
9 avril 2024
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