Sofology - Birmingham Avis 

1 227
TrustScore 5 sur 5

4,8

John Kempe Way, Camp Hill Middleway, B12 0HU Birmingham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Experience was great Support from Khushi was also very helpful She made everything easy and would definitely recommend visiting this branch if you want to buy your dream sofas

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good customer service from Ishmael initially and then Saj when we bought the sofa’s, good quality products and good value for money

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Royaume-Uni

  • 0344 863 9043

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 227)

18 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good quality, Slight expensive, Updated design

This is first time that I came to Sofology shop. I had a great experience.
Their seller was very patient with good support, only he didn't know about Sofology guarantee sufficiently.

5 avril 2025
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Réponse de Sofology - Birmingham

Thank you for awarding us 4 stars Hamed, we are pleased that your first Sofology experience was a positive one.

Noté 5 sur 5 étoiles

Very helpful staff

Good selection, staff were helpful and talked us through all options.

30 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Great customer service

Great customer service Sayed took his time to answer all our questions after providing us with the full information required to make our purchase.

28 mars 2025
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Réponse de Sofology - Birmingham

Thank you for your wonderful review! We're thrilled you had a great experience at Sofology Birmingham. Sayed will be happy to know his assistance made a positive impact. We appreciate your feedback and 5-star rating. If you need anything in the future, feel free to reach out. We look forward to seeing you again!

Noté 5 sur 5 étoiles

Kim was brilliant

Kim was brilliant! Me and my partner had looked at soo many sofas and just could not make a decision, but with the gentle guidance and suggestions from Kim we were finally able to choose. She assisted us with the order and double checked we had made all the right selections. Thank you Kim.

23 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

I had a fantastic experience purchasing…

I had a fantastic experience purchasing [sofas) The customer service was exceptional — the staff was friendly, knowledgeable, and took the time to explain every detail about the product. They patiently answered all my questions and made sure I felt confident in my purchase. It’s rare to find such attentive and professional service these days. I highly recommend [Sofology] for anyone looking for quality products and outstanding support. I’ll definitely be returning for future purchases!

22 mars 2025
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Réponse de Sofology - Birmingham

Thank you for sharing your experience! We're delighted you enjoyed purchasing your sofas and received great service from our team. Your kind words mean a lot, and we appreciate your recommendation. We look forward to welcoming you back for future purchases. Thanks again for choosing Sofology!

Noté 5 sur 5 étoiles

Great customer service

Great customer service from all the team in particular Sayed was a great help in us choosing our sofa and helping us with queries. Definitely recommend going to Sofology in Highgate as it is a much better store overall customer service and experience.

23 mars 2025
Avis spontané
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Réponse de Sofology - Birmingham

Thank you for your wonderful feedback! We're thrilled you had a great experience at Sofology Birmingham with Sayed's help in finding your perfect sofa. Your recommendation means a lot, and we can't wait to welcome you back to our Highgate store!

Noté 5 sur 5 étoiles

Maz was brilliant all round

Maz was brilliant all round. He never rushed us. He explained all the questions we asked in full detail. He showed us all of our options available. Very happy with the service. I will definitely come again. We purchased a corner leather sofa bed. Very happy

23 mars 2025
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Réponse de Sofology - Birmingham

Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Birmingham and that Maz was helpful. It's wonderful that you're satisfied with your new corner leather sofa bed and the service provided. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back! If you have any questions, feel free to reach out.

Noté 5 sur 5 étoiles

Great salesperson(Saj)

Great salesperson(Saj), went out of his way to help meet my requirements.

23 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this and we will pass this along to Saj!

Noté 5 sur 5 étoiles

Sajaid the salesman was very helpful…

Sajaid the salesman was very helpful and patient

21 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sajaid. Have a great day 😊

Noté 5 sur 5 étoiles

I went to a Sofology 3times in total…

I went to a Sofology 3times in total each time the staff were really helpful .The reason being I have limited space to the entrance of my property,..Ishmael and Maz went. above and beyond to help me ,until today when I purchased the sofa I loved .Thanks to both of you

19 mars 2025
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Réponse de Sofology - Birmingham

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Ishmael and Maz. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy. Thanks Niyaz for your help

14 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Saj salesman

Very good service from Saj helped us find the right match thanks

13 mars 2025
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Réponse de Sofology - Birmingham

Thank you so much for taking the time to leave us such a wonderful review. Your satisfaction is our top priority, and it’s great to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Our New Sofa and Chairs

Just bought our sofa and two chairs from Sofology in Birmingham store. The store is located in a retail park with other furniture stores. Having shopped around, the Sofology furniture met our needs. The price and the quality is very good. We were looked after by Saj, who gave us very useful guidance regarding the structure, the fabric, size etc of our chosen pieces. Looking forward to our furniture arriving in a couple of months time.

12 mars 2025
Avis spontané
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Réponse de Sofology - Birmingham

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect sofa and chairs at our Birmingham store. It's wonderful to know that Saj was able to provide you with helpful guidance on your selections.

Noté 5 sur 5 étoiles

A very pleasant and satisfying experience

The sales assistant Maz was extremely helpful and knowledgeable..but not pushy, , also he and all the other staff were very pleasant and friendly. we were offered a coffee( which I gladly accepted )
A very welcome experience , thank you

9 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Informative

They explained in detail what we are getting with the sofa and the salesman Maz was very informative.

2 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Ismail was a great help purchasing our…

Ismail was a great help purchasing our sofa and went the extra mile to arrange for adjusted delivery options! Very satisfied by his help!

4 mars 2025
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Réponse de Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Kimoy was absolutely brilliant

Kimoy was absolutely brilliant - super knowledgable about all of the products, patient when I was making my mind up and all round excellent customer service. Fabulous.

1 mars 2025
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Réponse de Sofology - Birmingham

This is an amazing review Anna, thank you for taking the time to share!

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