Sofology - Bolton Avis 

2 868
•
TrustScore 5 sur 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 868)

16 191 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Was only browsing today but we ended up…

Was only browsing today but we ended up finding an amazing sofa at an amazing price! Laura and Noshine were fantastic! Really lovely staff, who took plenty of time with us to make sure the sofa was right for us! Not pushy at all! Thank you ladies x

15 août 2026
Avis spontané
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Huge range in lovely settings to help…

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to substantiate their hard-wearing claims.

30 juillet 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Friendly helpful staff

24 juillet 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Nosheen

Very helpful and accommodating. We visited multiple times until we got it right and she did not make us feel uncomfortable for this.

18 juillet 2026
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Réponse de Sofology - Bolton

Thank you Mr Bux

Noté 1 sur 5 étoiles

Frustrated

The person who took our order entered an incorrect email address for me. Each time the store corrects it I can't log on. I was given a number by the store to call so I can pay the balance, that was the wrong number. They were the team that arranged deliveries. They gave me a different number, that was an incorrect number. Poor, poor service. Apparently the only way I can pay is to go back to the store which I don't mind to do. Why oh why do I have to run around because of their incompetence

25 juillet 2026
Avis spontané
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Réponse de Sofology - Bolton

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Noté 5 sur 5 étoiles

We have bought another suite drom…

We have bought another suite drom SOFOLOGY as we're very pleased with the last purchase, from approx 10 yrs ago. Excellent quality and price, would highly recommend. Ash explained everything at each stage, which was cery helpful.

13 juillet 2026
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Réponse de Sofology - Bolton

Thank you so much for sharing your experience Steve! We love that you have returned to us after 10 years!

Noté 5 sur 5 étoiles

At the time of purchase we were the…

At the time of purchase we were the only customers in the store, however it didn’t feel like we were being pressured by the salesperson, which for us makes for a great experience. When we were ready to speak to a salesperson they were very helpful and informative.

5 juillet 2026
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Réponse de Sofology - Bolton

Thank you for awarding us 5 stars!

Noté 5 sur 5 étoiles

experience in Bolton Sofology

Throughout my experience in the Bolton showroom the staff treated me very well. Ellie Moores was the main person I dealt with and she was very professional and helpful with any queries I had. Many thanks

27 juin 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ellie, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.
Great advice on options available and how to care for the sofa after delivery.

25 juin 2026
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology 😊

Noté 5 sur 5 étoiles

The whole experience was great

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

27 juin 2026
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Réponse de Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Harrison the sales person was so…

Harrison the sales person was so helpful. He explained everything in detail. Nothing was to much trouble well done

13 juin 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊

Noté 1 sur 5 étoiles

Poor customer after service

So far we have not had delivered the sofa care kit that was ordered on the 8th June, with no update on when this can be expected, despite payment being taken on the 8th June

8 juin 2026
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Réponse de Sofology - Bolton

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Noté 5 sur 5 étoiles

Amazing customer service

The whole experience from start to finish was really good we was looked after and the staff made you feel welcome, we found our couch and it was a breeze straight forward and all we have to do now is wait for it to arrive 😊

7 juin 2026
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Réponse de Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Great quality, choice & service.

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the company. Would definitely recommend.

7 juin 2026
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Réponse de Sofology - Bolton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

The staff member was soo

The staff member was soo ! helpful explaining everything I needed to know about my sofa.

10 juin 2026
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Réponse de Sofology - Bolton

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, fully attentive to our wants & needs.

6 juin 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service from John top lad

Great customer service from John top lad

6 juin 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

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