Very helpful and friendly staff. Process was quite informal and nice to sit on the sofas and chat whilst going through the buying process. This was my third visit.
L'entreprise a répondu
Établissement
Changer d'établissementUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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Lisez les avis des autres
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Voir plus
L'entreprise a répondu
I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus
L'entreprise a répondu
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Royaume-Uni
4,8
Excellent
2 k avis
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Réponse de Sofology - Cheltenham
Thank you for sharing your feedback with us.
Lola who was the assistant that helped…
Lola who was the assistant that helped us,very friendly and helpful, good advice, very patient when we returned to change our order to another sofa suite, many thanks to Lola!!!
12 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa
So far all very good and positive. Hopefully the sofa will arrive as promised and we going to be happy with the purchase.
12 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely sales consultant
Lola at the Cheltenham store was very helpful and patient. Her help and advice was definitely a major factor in us deciding to buy from Sofology.
12 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Scott was really helpful with specs of…
Scott was really helpful with specs of the sofa and it was useful to have him talk us through them. 100% would get another sofa from here.
11 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply the best
The help was there as soon as we entered the store we were offered coffee and all the advice we needed after picking the chair we wanted we were advised to look around to make that was the only one for us great service
9 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent Toby was very professional…
Excellent Toby was very professional explanation was clear and of good understanding.
5 octobre 2025
Réponse de Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
IMPRESSED
It was a pleasant experience. We were left to browse with no pressure selling. Everything was explained to us clearly when we made a decision on what we wanted. Thanks to the young lady who served us 😁
7 octobre 2025
Réponse de Sofology - Cheltenham
Thank you for taking the time to write this amazing review!
Very helpful staff kind and friendly…
Very helpful staff kind and friendly very knowledgeable about the sofas
3 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We went and visited sofology in…
We went and visited sofology in Cheltenham yesterday and was really pleased with their selection but even better the staff were really helpful and knowledgeable.
Can not wait for our new sofa to come. Thank you Kris
5 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Liam was very helpful and made the…
Liam was very helpful and made the process really easy.
4 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great experience in store today staff…
Great experience in store today staff member who served us was knowledgeable and extremely helpful
Overall good experience
Customer name Paula smith
5 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Réponse de Sofology - Cheltenham
We really appreciate your kind words – it’s great to know you found the team in store amazing. Have a lovely day!
Really helpful staff and really easy
5 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Réponse de Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
I wanted to order today
I wanted to order today, I thought I knew what I wanted the sales person Toby was very knowledgeable & pointed several things I had not thought off. Was not push, time to think & reflect & with a coffee. Thank you a pleasant experience & I have ordered. Looking forward to receiving in 6weeks give or take.
4 octobre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Réponse de Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer serice
Scott was great. Great service very knowledgeable and helpful
28 septembre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Scott did a great job
Scott did a great job - not pushy at all. Made the experience very smooth.
28 septembre 2025
Réponse de Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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