Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Voir plus
L'entreprise a répondu
Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Voir plus
L'entreprise a répondu
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Voir plus
L'entreprise a répondu
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Voir plus
L'entreprise a répondu
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rhianna was very welcoming and knowledgeable without being pushy.
Kamran was amazing made the process very easy and stress free. Would buy again.

Réponse de Sofology - Dundee
Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to answer any questions. Once to decision to purchase a particular sofa she explained the process very well.

Réponse de Sofology - Dundee
Thank you for your help and information when choosing the right sofa. Thank you to Cameron especially .

Réponse de Sofology - Dundee
Great customer service and friendliness from Rhiannon. Gave us space to make our decision and attentive when needed.

Réponse de Sofology - Dundee
The young girl was very helpful to explain about our purchase

Réponse de Sofology - Dundee

Réponse de Sofology - Dundee
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various sofas available. I cannot remember the girls name however I did learn towards the end of the sale that she was new to the company and to be honest very professional and an asset to the team.....

Réponse de Sofology - Dundee
Lovely sales staff Rhianna , she explained everything and helped us put everything in the basket as we had not decided. Also followed up with a phone call. Not got the goods yet, but hopefully it will go as smoothly as the ordering

Réponse de Sofology - Dundee
Very easy viewing no hassle but always ready to help when required

Réponse de Sofology - Dundee
Nice friendly welcome and left to browse the great setup of sofas we were looking for

Réponse de Sofology - Dundee

Réponse de Sofology - Dundee
Excellent customer service, never felt pressurized to buy, was given time to look around. Once we decided, the sale was easy.

Réponse de Sofology - Dundee
Very pleasant and knowledgeable salesman who helped us get what we needed

Réponse de Sofology - Dundee
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everything to us regarding payment, cleaning etc etc.

Réponse de Sofology - Dundee
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.