Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Voir plus
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Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Voir plus
L'entreprise a répondu
Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Royaume-Uni
4,8
Excellent
3 k avis
Demande des avis aux clients
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Réponse de Sofology - Farnborough
Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Candace, a total legendary individual.
Candace, was an absolute delight in guiding me through the purchase of my sofa. I had met Candace the day before with my mum and on acknowledging it was myself buying and not my mum, Candace was very attentive in ensuring I was heard, my choices mattered and prioritised my input. I came in the following day on my own and Candace used her expertise to guide me through the purchase and remained as personable as before.
11 janvier 2026
Réponse de Sofology - Farnborough
We are pleased to hear that your visit to the store was a positive one Miss Hewson, thank you for choosing Sofology.
Réponse de Sofology - Farnborough
Thank you for sharing your experience Debby :-)
Store nicely laid out and staff very…
Store nicely laid out and staff very welcoming and knowledgeable.
8 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Thank you Charlie!
Had to hunt for someone to help us once we had wandered around and decided to go ahead with a purchase. Charlie had just finished with someone as I approached him and was happy with to help straight away. He turned the experience around!
11 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofa
The stuff bend over backwards to help you out you really should be sending me this after I received my sofa
6 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Evan was incredibly helpful and a…
Evan was incredibly helpful and a pleasure to deal with.
3 janvier 2026
Réponse de Sofology - Farnborough
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Barry was friendly and helpfully guided…
Barry was friendly and helpfully guided us through our sofa purchase.
3 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Farnborough
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Réponse de Sofology - Farnborough
Thank you for sharing your experience!
Candice was welcoming
Candice was welcoming, friendly and knowledgable helping us to choose the perfect sofa for our needs.
2 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candice, we will make sure to pass this on! Have a nice day.
Sofology, Farnborough
Sofology seems to have created a great store to look for and purchase a new sofa. Abdul was very friendly knowledgeable and helpful. Thanks
4 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Abdul, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Barry super helpful and knowledgeable
Barry super helpful and knowledgeable
Second experience buying at Sofology with him and both times he was great.
4 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Very helpful sales guy
Very helpful sales guy, Evan. Very knowledgeable of products and very pleasant and polite to deal with. Great attitude towards the process.
4 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Evan, we will make sure to pass this on! Have a nice day.
The relaxed non-pressurising staff
The relaxed non-pressurising staff, Evan Evans particularly, his manner, patience and knowledge.
4 janvier 2026
Réponse de Sofology - Farnborough
Thank you for choosing sofology!
Gary really looked after us and we…
Gary really looked after us and we appreciate the support while buying a new sofa.
3 janvier 2026
Réponse de Sofology - Farnborough
Thanks for choosing Sofology Amy!
Charlie was extremely helpful and…
Charlie was extremely helpful and patient when I took my indecisive wife and 2 young kids to buy a sofa. We already had sort of decided which one we wanted but Charlie didn’t try and steer us on to something more expensive. Very simple process too. Thank you!
31 décembre 2025
Réponse de Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Charlie. Have a great day 😊
Helpful sales approach
Charlie had exactly the right approach to help us make a decision about our purchase.
3 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Great service answered all our…
Great service answered all our questions just what you want when ordering large purchases
3 janvier 2026
Réponse de Sofology - Farnborough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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