Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... Voir plus
L'entreprise a répondu
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... Voir plus
L'entreprise a répondu
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Voir plus
L'entreprise a répondu
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Voir plus
L'entreprise a répondu
Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Royaume-Uni
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Evan was very informative and helped us to get the right sofas for our needs and the insurance to go with them. He made the experience enjoyable, and we would thoroughly recommend going to Sofology in Farnborough for great customer service. Thank you Evan!

Réponse de Sofology - Farnborough

Réponse de Sofology - Farnborough
Elle was very patient and knowledegable as we looked at lots of options before we placed our order. Highly recommend

Réponse de Sofology - Farnborough
I went to the Farnborough store and was greeted by a really pleasant young lady assistant Elle who was extremely helpful . I gave her some idea of what I was looking for and she went out of her way to help
me with the choices available . It was a tad disappointing to then find 11 weeks before delivery - apparently made in China but the frame is lifetime guaranteed

Réponse de Sofology - Farnborough

Réponse de Sofology - Farnborough
Excellent customer service from Charlie helped us make an informed decision on our purchase.

Réponse de Sofology - Farnborough
Charlie was super, no hard sell, just very informative. Didn’t feel pressured at any point. Helped us make a decision based on what we were looking for. He was also very patient with us, especially when we had a baby and toddler in tow that took our attention a few times. We had to leave the first day we looked, but returned to look for him as he helped us with our decision with no influence.

Réponse de Sofology - Farnborough
Everything was explained to me including how to clean stains off.

Réponse de Sofology - Farnborough
Comfortable surroundings and easy to select a sofa, and not hassled by the staff

Réponse de Sofology - Farnborough
Relaxed helpful staff who weren’t pushy
Great range

Réponse de Sofology - Farnborough

Réponse de Sofology - Farnborough
My wife and I popped into the Farnborough, Hampshire store to browse for a new sofa, Candace approached us and made us feel so welcome to the store, she showed exactly what we were after and she was full of knowledge on products and services available to us. The whole process of purchasing our sofa was made easy from start to finish.

Réponse de Sofology - Farnborough
Review is based on pre-delivery experience. One of six furniture stores at this ( Farnborough) retail park, but Sofology store feels in top2 in looking a little more premium, also unlike others had a choice of made to order d immediate delivery options. ( the
Tater appealed to our needs) Evan assisted us and he was helpful friendly, helpful and knowledgeable and in fairness we probably would not have purchased if he had not showed us one of the options ( powered headrest) that was not on the show model, and checked the stock levels.

Réponse de Sofology - Farnborough
Absolutely love my new sofa! Great experience buying in store. Very helpful staff and no pressure. I ended up spending more than I intended but am over the moon with my choice. Delivery was sooner than predicted and it looks great in my lounge. Soooo comfy! Would recommend.

Réponse de Sofology - Farnborough
Excellent range of sofas and superb customer service from the Farnborough branch of Sofology.
Special thanks to Vlad, who was extremely knowledgeable & helpful.

Réponse de Sofology - Farnborough
We were helped in store with our sofa selection and order, the service was efficient, not over bearing and provided helpful advice that reassured our decision making without it feeling sales driven.

Réponse de Sofology - Farnborough

Réponse de Sofology - Farnborough
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