Sofology - Farnborough Avis 

2 948
TrustScore 5 sur 5

4,8

Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 948)

18 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Evan for great customer service!

Evan was very informative and helped us to get the right sofas for our needs and the insurance to go with them. He made the experience enjoyable, and we would thoroughly recommend going to Sofology in Farnborough for great customer service. Thank you Evan!

3 janvier 2026
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Barry was great

Barry was great, he really went above and beyond.

2 janvier 2026
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Noté 5 sur 5 étoiles

Elle was very patient and knowledegable…

Elle was very patient and knowledegable as we looked at lots of options before we placed our order. Highly recommend

1 janvier 2026
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 4 sur 5 étoiles

Good customer service from Elle

I went to the Farnborough store and was greeted by a really pleasant young lady assistant Elle who was extremely helpful . I gave her some idea of what I was looking for and she went out of her way to help
me with the choices available . It was a tad disappointing to then find 11 weeks before delivery - apparently made in China but the frame is lifetime guaranteed

30 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Barry was very helpful

Barry was very helpful

30 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Charlie was super

Charlie was super, no hard sell, just very informative. Didn’t feel pressured at any point. Helped us make a decision based on what we were looking for. He was also very patient with us, especially when we had a baby and toddler in tow that took our attention a few times. We had to leave the first day we looked, but returned to look for him as he helped us with our decision with no influence.

30 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Great staff

Great staff
Barry was very helpful and polite

30 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Noté 5 sur 5 étoiles

Sofology Farnborough Hampshire

My wife and I popped into the Farnborough, Hampshire store to browse for a new sofa, Candace approached us and made us feel so welcome to the store, she showed exactly what we were after and she was full of knowledge on products and services available to us. The whole process of purchasing our sofa was made easy from start to finish.

28 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thank you for awarding us 5 Stars :-)

Noté 5 sur 5 étoiles

Review is based on pre-delivery…

Review is based on pre-delivery experience. One of six furniture stores at this ( Farnborough) retail park, but Sofology store feels in top2 in looking a little more premium, also unlike others had a choice of made to order d immediate delivery options. ( the
Tater appealed to our needs) Evan assisted us and he was helpful friendly, helpful and knowledgeable and in fairness we probably would not have purchased if he had not showed us one of the options ( powered headrest) that was not on the show model, and checked the stock levels.

28 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thank you for awarding us 5 Stars :-)

Noté 5 sur 5 étoiles

Absolutely love my new sofa

Absolutely love my new sofa! Great experience buying in store. Very helpful staff and no pressure. I ended up spending more than I intended but am over the moon with my choice. Delivery was sooner than predicted and it looks great in my lounge. Soooo comfy! Would recommend.

10 février 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Excellent products & service…

Excellent range of sofas and superb customer service from the Farnborough branch of Sofology.
Special thanks to Vlad, who was extremely knowledgeable & helpful.

27 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Great Service for Sofa Selection

We were helped in store with our sofa selection and order, the service was efficient, not over bearing and provided helpful advice that reassured our decision making without it feeling sales driven.

27 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Thank you so much for taking the time to share your feedback with us

Noté 5 sur 5 étoiles

The sales person was fantastic

The sales person was fantastic

27 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very well very pleased

27 décembre 2025
Logo de Sofology - Farnborough

Réponse de Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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