Sofology - Manchester Avis 

2 202
•
TrustScore 4.5 sur 5

4,7

White City Retail Park, M16 0RP Manchester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • White City Retail Park, M16 0RP, Manchester, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(2 202)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service was great ,not intrusive

The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly

11 janvier 2026
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Réponse de Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

The assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. Give him a payrise. God bless x

The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x

11 janvier 2026
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Mr Happy Singh Was Absolutely Fantastic…

Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.

7 janvier 2026
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Réponse de Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

We were met with a warm welcome and…

We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!

6 janvier 2026
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Réponse de Sofology - Manchester

Thank you for taking the time to write this great review :-)

Noté 5 sur 5 étoiles

No pushy salespeople

No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.

31 décembre 2025
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Réponse de Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Larsen the Perfect Sofa for our Space

We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!

31 décembre 2025
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Réponse de Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

The sales man was very helpful

The sales man was very helpful

3 janvier 2026
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Réponse de Sofology - Manchester

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience.

Noté 5 sur 5 étoiles

Buying experience

We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.

29 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Amazing

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you

21 décembre 2025
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Réponse de Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Helpful and informative staff

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend

30 décembre 2025
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Réponse de Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Leanne at Sofology White City retail park.

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a purchase. She demonstrated the sofabed mechanism and and gave valuable advice on the multitude of options available with the product. We were really impressed and will definitely refer to friends and family. Thank you.

27 décembre 2025
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Réponse de Sofology - Manchester

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Fantastic customer service by Happy

Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.

29 décembre 2025
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Réponse de Sofology - Manchester

Thank you so much for taking the time to share your feedback with us.

Noté 5 sur 5 étoiles

Leanne was excellent she explained…

Leanne was excellent she explained everything perfectly and her customer service was great

29 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

We saw Ikram at the White City store…

We saw Ikram at the White City store and he couldn’t have been more helpful or informative.
No pressure from him which is what we like.
You could see the staff were very happy at the store which is a great sign of a good company to work for.
Will was also very friendly & smiley,

28 décembre 2025
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Réponse de Sofology - Manchester

Amazing review, thank you for taking the time to share!

Noté 5 sur 5 étoiles

Fantastic selection & very helpful…

Fantastic selection & very helpful staff.
Looking forward to delivery.

28 décembre 2025
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Réponse de Sofology - Manchester

Hello, thank you so much for your review. We are so happy to hear this!

Noté 5 sur 5 étoiles

Shopping for Couches

I found the sofas I liked ,was not pressured into the purchase .Carried on looking around the store ended up at the one I had chosen and ordered it within minutes from very helpfull and friendly staff

27 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great Experience

We had a great experience in the Manchester store. We were left alone by the sales team.to browse at our leisure whilst still knowing they were on hand to help. When we were close to making a decision they were on hand to help answer questions.

Leanne was the sales person we dealt with for our purchase and she was brilliant. Really friendly, approachable, helpful and informative.

27 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Thankyou for the help given today 27-12-2025.

Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.

27 décembre 2025
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Réponse de Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Excellent Service

Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.

27 décembre 2025
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Réponse de Sofology - Manchester

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

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