Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Exceptional Service from Junior , We Couldn't Be Happier! We recently purchased a sofa and had the absolute pleasure of working with Junior. From the moment we walked in/reached out, Junior provi... Voir plus
L'entreprise a répondu
Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Voir plus
L'entreprise a répondu
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
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The assistant was very helpful…
The assistant was very helpful understanding of what we wanted very informative and knowledgeable about the product.
10 septembre 2025
Réponse de Sofology - New Malden
Thank you for awarding us 5 stars :-)
Réponse de Sofology - New Malden
Thank you for awarding us 5 stars :-)
Réponse de Sofology - New Malden
Thank you :-)
Réponse de Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Attentive well-informed sales
Attentive and well-informed sales assistant helped us choose the chair and the leather that suited us best.
13 septembre 2025
Réponse de Sofology - New Malden
Thank you for sharing your experience :-)
Went to a few places and after looking…
Went to a few places and after looking at a lot os chairs I found just what I wanter the man was so helpful
15 septembre 2025
Réponse de Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sam at the New Malden store was…
Sam at the New Malden store was friendly and very helpful. Great service.
12 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
All staff friendly and approachable
All staff friendly and approachable. Good knowledge of their merchandise, very thorough service from start to finish
12 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Salesman very helpful and patient
Salesman very helpful and patient. He explained all options clearly and was super helpful without being pushy.
15 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Thorough explanation and advice
Thorough explanation and advice on product and process.
Junior gave exceptional service.. thanks
14 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Junior. Have a great day 😊
Great help on all our options
Very attentive help from Junior who took all of our needs and limitations to suggest a whole range of options
14 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - New Malden
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
Réponse de Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Junior gave exceptional customer…
Junior gave exceptional customer service as did Nip when we visited. Great job chaps
12 septembre 2025
Réponse de Sofology - New Malden
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
We went to the new Malden branch today…
We went to the new Malden branch today and Nip was very helpful he helped us find our perfect sofa!
Gave all the information but wasn’t really pushy ( which would normally put me off)
Can’t wait for the sofa to arrive!
11 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nip. Have a great day 😊
I see Nina she is so helpful and…
I see Nina she is so helpful and respectful and very nice manager
11 septembre 2025
Réponse de Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer services.,,,
Excellent customer services from Junior who helped us with our choice of sofa.
8 septembre 2025
Réponse de Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great choice of sofa’s with fair choice…very good experience
Great choice of sofa’s with fair choice of coverings. Nina the sales person was very helpful and explained all we required to know about our choice of sofa the manufacture,maintenance and financing, very helpful throughout our experience at Sofology.
4 septembre 2025
Réponse de Sofology - New Malden
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful phone call
7 septembre 2025
Réponse de Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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