Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Voir plus
L'entreprise a répondu
Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Voir plus
L'entreprise a répondu
Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... Voir plus
L'entreprise a répondu
The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... Voir plus
L'entreprise a répondu
We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Royaume-Uni
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Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !

Réponse de Sofology - North Shields
Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!

Réponse de Sofology - North Shields
LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.

Réponse de Sofology - North Shields

Réponse de Sofology - North Shields
Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊

Réponse de Sofology - North Shields
Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy

Réponse de Sofology - North Shields
Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience

Réponse de Sofology - North Shields

Réponse de Sofology - North Shields
Exceptional customer service. Really helpful and informative and made the whole process great.

Réponse de Sofology - North Shields
The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

Réponse de Sofology - North Shields
Jo was a pleasure to deal with, she is very knowledgeable. Thank you

Réponse de Sofology - North Shields
Great choice and Karen, the sales assistant, was very helpful and attentive.

Réponse de Sofology - North Shields
Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

Réponse de Sofology - North Shields
Really helpful, informative, enabled us to choose the right sofa for our family

Réponse de Sofology - North Shields
Staff helpful and knowledgeable but left us time to look around without feeling under pressure

Réponse de Sofology - North Shields
Jo was really good in explaining all the information that she had regarding our 3 seater and 2 seater sofa that we ordered ,very good

Réponse de Sofology - North Shields
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing without any pressure.
Stephanie was especially helpful throughout. She was friendly, knowledgeable, and took the time to answer our questions clearly. She gave useful advice and helped us feel confident in our choice without being pushy.
Overall, a smooth and straightforward experience. Thanks again to Stephanie for her help, it was much appreciated!

Réponse de Sofology - North Shields
Stephanie was very knowledgeable and full of advice.

Réponse de Sofology - North Shields
Following an extensive search to find our ideal sofa, we visited Sofology at Silverlink and were expertly assisted by Leanne to help us find what we were looking for. Customer service was excellent and we are delighted to have eventually made our purchase. Many thanks to Leanne for making the experience so great!

Réponse de Sofology - North Shields
Excellent service from Jo at the silver link branch

Réponse de Sofology - North Shields
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