I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
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Établissement
Changer d'établissementGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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Lisez les avis des autres
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Voir plus
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Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Voir plus
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Royaume-Uni
4,8
Excellent
3 k avis
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Very helpful and explained legal…
Very helpful and explained legal regulations clearly so easy to understand
21 janvier 2026
Réponse de Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Thank you Jay!
Our visit in store was brilliant. Jay was very efficient and the overall service was to a high standard. We were informed with all of the information, given space to make our decision and then supported through the sale and process. Thank you for your help Jay, great customer service.
24 janvier 2026
Réponse de Sofology - Nottingham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Great experience from the Nottingham…
Great experience from the Nottingham shop. Danni was brilliant from start to finish. She knew the answers to all our questions when we asked, offered a coffee and wasn’t pushy in selling at all. Highly recommended.
Thanks
24 janvier 2026
Réponse de Sofology - Nottingham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The guy we delt with was not pushy at…
The guy we delt with was not pushy at all, very well spoken and let us choose at our own pace without pushing us into anything that we weren’t looking for.
24 janvier 2026
Réponse de Sofology - Nottingham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Réponse de Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Amalfi
We were served by Phil, was not pushy and waited for us to ask for help. He spent a lot of time with us showing us every option available and even moved the sofas around to match our layout. Great service and great products, would highly recommend to others.
23 janvier 2026
Réponse de Sofology - Nottingham
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Very good advice and service.
Very good advice and service.
Unfortunately the guy didn’t give his name.
23 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We felt the assistant we initially…
We felt the assistant we initially approached was not as helpful as we were drawn to the sofa as soon as we saw it but didn’t get any help, I then got the other assistant who was amazing, he was very helpful and answered all our queries. Honestly speaking we had seen the sofa the day before and just fell in love with it, even though we had other options, this one ticked every box. The sales lady was very warm and friendly as was the gentleman (apologies I cannot remember their names) we would definitely recommend Sofology.
19 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Georgeta was great in assisting with us…
Georgeta was great in assisting with us choosing a sofa.
18 janvier 2026
Réponse de Sofology - Nottingham
Thank you for awarding us 5 stars :-)
5/5! Jay served us on Sunday 18th and was…
Jay served us on Sunday 18th and was really helpful and went above and beyond to help us find our new sofa and footstool. He was very thorough being sure that we could find the suitable size along with the desired comfort
18 janvier 2026
Réponse de Sofology - Nottingham
Thank you for sharing your experience Josh!
No pressure from the team to purchase…
No pressure from the team to purchase the sofa. Very knowledgeable and informative with easy to understand procedures.
17 janvier 2026
Réponse de Sofology - Nottingham
Thank you for sharing DJ :-)
Lini was great
Lini was great, so enthusiastic and explained everything thoroughly. Really helpful. Totally dedicated to her job and was a joy to meet.
Would recommend her for a meet and greet reward if you had one !
15 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
I went in to the store to order an…
I went in to the store to order an additional sofa. The Nottingham store staff at the time (Matthew) went out of his way to locate the stock and style I needed. He gave me all the details I need to place the order. I returned to the store a couple of weeks later and Matthew was no in that day so his colleague Evie was also very helpful in placing my order.
16 janvier 2026
Réponse de Sofology - Nottingham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent experience 5 star!
We had a great experience at Giltbrook Sofology! Evie was extremely helpful and very friendly! We made a purchase on finance at it was very easy and overall a very good experience!
18 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you for your review. Another great review for Evie, we will make sure to pass this on! Have a nice day.
Mathew Davies
Mathew Davies the salesman was very attentive to our requirements and also knew the relevant details about the sofa we liked. I would buy another sofa from you solely based on his attitude
17 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We visited all the furniture shops in…
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we order some swatches rather than just trying to sell. Our second visit was to piurchase and again, good service. We havent got the items yet and will leave feedback for those separately.
17 janvier 2026
Réponse de Sofology - Nottingham
Thank you so much for taking the time to leave your review. We're truly delighted to hear that you found our team friendly during your visit to our store. Our staff always strives to create a welcoming and helpful environment for every customer, so your feedback means a lot to us. We hope you enjoyed your shopping experience and that you found the perfect sofa to suit your needs and style. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Wishing you a wonderful day and lots of comfort with your new sofa! 😊
Satisfaction guaranteed
The salesman was very helpful and informative and was a pleasure to deal with making the whole experience pleasurable
14 janvier 2026
Réponse de Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team
Allowed to browse recliner chairs…
Allowed to browse recliner chairs without any pressure from over attentive staff. .Assistance when we asked for it, was given quickly with a friendly demeanour.
16 janvier 2026
Réponse de Sofology - Nottingham
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Réponse de Sofology - Nottingham
Hi there, thank you for your review. Another great review for Evie, we will make sure to pass this on! Have a nice day.
Ordered easily online
Store assistant very helpful but ordered from home as needed to measure it would fit.
10 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
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