I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
L'entreprise a répondu
Établissement
Changer d'établissementGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Voir plus
L'entreprise a répondu
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Voir plus
L'entreprise a répondu
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Royaume-Uni
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful staff
Very helpful chap called Chris help answer questions about an In-stock sofa that had been reduced that I'd seen online. ordered it there and then. very happy with the deal.
15 décembre 2025
Réponse de Sofology - Nottingham
Thank you for awarding us 5 stars Ofelia :-)
Excellent service
Excellent service - Dani wasn't pushy at all just realy helpful and there when we needed information. She made the experience really positive
10 janvier 2026
Réponse de Sofology - Nottingham
Hi Ms Lindsay, we are happy that your visit to the store was positive!
Walked in met a assistant sorted with…
Walked in met a assistant sorted with in one hour.
10 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Réponse de Sofology - Nottingham
Thank you for sharing your experience Tim
No pressure sales and excellent customer service
The salesperson explained all the features available on my choice of recliner. He then gave me time to make a decision without any pressure and I was able to then go back to him with any questions.
6 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Frendly staff,high recomended
10 janvier 2026
Réponse de Sofology - Nottingham
Thank you so much for your 5-star review!
Living Room Sofa Purchase
Jay was brilliant with discussing our options regarding the size of the space we had to work with and our desire for a corner sofa with recliners. He went through absolutely everything with us in great detail and ensured we were 100% happy before we signed our agreement.
11 janvier 2026
Réponse de Sofology - Nottingham
Thank you for taking the time to write this great review Kerry :-)
Excellent choices
A lot of choices to view, excellent advice from Phil, altogether a good experience at Sofology
6 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.
Excellent customer service
We were welcomed as soon as we entered the store and having dealt with Sofology before, we know they produce quality products. As always, the staff went out of their way to take our floor plan and help us find a sofa to fit our space. Everything was explained clearly and nothing was too much trouble. I cannot recommend this store highly enough.
10 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing service alongside sofa’s.
Lini was absolutely fantastic with her recommendations for our new sofa. Her knowledge was great and what a lovely woman she really was.
We left the store very happy with our purchase.
Would defiantly recommend sofology with the different choice in fillings on your sofa cushions and the extra warranty for peace of mind on our sofa.
All staff in store was lovely and pleasant.
2 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Dealt with Lini very nice person &…
Dealt with Lini very nice person & knowledgeable no pressure would highly recommend 💯
2 janvier 2026
Réponse de Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Nottingham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Réponse de Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Brilliant service
Brilliant service
All staff were so helpful, we had a member of staff called zemon who was super helpful!
We had been back several times as we couldn’t make our mind up and he really helped us and had a lot of patience for us!
Brought our sofa today with the help of zemon.
Highly recommend
4 janvier 2026
Réponse de Sofology - Nottingham
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sofolgy x
Very knowledgeable and a lovely team no messing new what I wanted so was easy shop
4 janvier 2026
Réponse de Sofology - Nottingham
Thank you for awarding us 5 stars :-)
Very informative service by Matthew who…
Very informative service by Matthew who run through everything we needed to know before buying.
4 janvier 2026
Réponse de Sofology - Nottingham
Thank you for sharing your experience Natalie
Visited the Nottingham Giltbrook stores…
Visited the Nottingham Giltbrook stores and staff where friendly and helpful and didnt push sales. Made it easy to buy online later in the week knowing we are buying is right.
1 janvier 2026
Réponse de Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
New sofa
I love that you can walk around without being bothered, and when you are ready to order the staff are very helpful. We was looked after by Phil at the Nottingham guiltbook store. He was very helpful and got our order sorted very quickly.
4 janvier 2026
Réponse de Sofology - Nottingham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Réponse de Sofology - Nottingham
Thank you for awarding us 5 stars :-)
Really helpful sales person and all…
Really helpful sales person and all done very quickly and easily
3 janvier 2026
Réponse de Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.