I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
L'entreprise a répondu
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
L'entreprise a répondu
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Voir plus
L'entreprise a répondu
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Voir plus
L'entreprise a répondu
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Evie was very welcoming & attentive, very knowledgeable & nothing was a problem.
We went away & measured up, luckily it fit! So came back the very next day & purchased it.
Thank you again & we’re excited for the new sofa arriving!
Glen & Tanya

Réponse de Sofology - Nottingham
Daniel and Jay were amazing in terms giving us all the necessary details about the choices. Daniel was really helpful in planning the room with sofa to give us an idea of the dimensions.

Réponse de Sofology - Nottingham

Réponse de Sofology - Nottingham
Daniel was so kind, showed patience and was not pushy just easy going and knowledgeable.

Réponse de Sofology - Nottingham
Best customer service you’ll ever get from start to finish

Réponse de Sofology - Nottingham
Really good experience. Very knowledgeable and professional sales service.

Réponse de Sofology - Nottingham
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !

Réponse de Sofology - Nottingham

Réponse de Sofology - Nottingham
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!

Réponse de Sofology - Nottingham
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.

Réponse de Sofology - Nottingham
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!

Réponse de Sofology - Nottingham
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.

Réponse de Sofology - Nottingham

Réponse de Sofology - Nottingham
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne

Réponse de Sofology - Nottingham
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽

Réponse de Sofology - Nottingham
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you

Réponse de Sofology - Nottingham
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.

Réponse de Sofology - Nottingham
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service

Réponse de Sofology - Nottingham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.