Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Voir plus
L'entreprise a répondu
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Voir plus
L'entreprise a répondu
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... Voir plus
L'entreprise a répondu
Was a very pleasant experience.staff were on hand to answer questions but weren’t in your face
L'entreprise a répondu
Maggie was fantastic, and spent ages showing us all the sofas and arm chairs that met with the design we were looking for. She explained everything very clearly, from how each worked, how to clean t... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Royaume-Uni
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Saleswomen was not at all pushy. She knew what she was selling and was able to explain everything to us.

Réponse de Sofology - Orpington
Nicole in the Orpington branch was lovely and extremely helpful in walking us through the purchase.
The Mayfair sofa we ordered is just right 👍

Réponse de Sofology - Orpington
The range of sofas were excellent and the staff were especially helpful.

Réponse de Sofology - Orpington
The whole entire experience with Sofology in Orpington was absolutely fantastic!
The team in the store made choosing my Sofa really exciting.
They was able to answer all of my questions which then led me to be able to make a decision on the Sofa that I have wanted for a long time.
The process was very quick and simple. I was so excited once it had all been processed and the team were excited for me and shared my enjoyment in store.
When my Sofa eventually arrived on the said date, the delivery guys took great care entering my home, unpacking the sofa and putting it all together for me absolutely faultless!
I couldn’t be happier with my beautiful new Sofa! 

Réponse de Sofology - Orpington
Great service, we bought a sofa a year ago and just recently added the foot stall. Staff are helpful, and service overall has been perfect

Réponse de Sofology - Orpington
Good customer service from Nicole Lippe, i went to few shops, . Nicole was the best. Everything was step by step, in terms of the sofa plan.

Réponse de Sofology - Orpington
Nicole was great, listened to our requirements, explained our options, fabric choices and benefits of the design we liked. Our purchase was made easy as she was very knowledgeable in the products in store.

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Réponse de Sofology - Orpington
Sebastian was very helpful and explained everything throughly.

Réponse de Sofology - Orpington
Great service provided by the lady that served us in the Orpington store - not pushy and really helpful

Réponse de Sofology - Orpington
Very helpful sales person (Kerry) who got the balance between being involved and leaving us alone just right

Réponse de Sofology - Orpington
Emily @ Orpington branch was very helpful on both occasions of visiting the store.

Réponse de Sofology - Orpington
Service was proffessional and efficient at point of purchase.

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Réponse de Sofology - Orpington
The lady that served us was new to the job, but she had a lovely manner and gave us great service.

Réponse de Sofology - Orpington
The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis

Réponse de Sofology - Orpington
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