The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Voir plus
L'entreprise a répondu
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Voir plus
L'entreprise a répondu
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Royaume-Uni
- 0344 863 9038
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Toyanne was brilliant explained…
Toyanne was brilliant explained everything clearly and was so easy to deal with
23 février 2026
Réponse de Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Toyanne. Have a great day 😊
Excellent service from a youn lady who…
Excellent service from a youn lady who has only just started working there, with some help and support from a colleaugue.
23 février 2026
Réponse de Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful sales staff
23 février 2026
Réponse de Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Saleswomen was not at all pushy
Saleswomen was not at all pushy. She knew what she was selling and was able to explain everything to us.
21 février 2026
Réponse de Sofology - Orpington
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Top service and sofas!
Nicole in the Orpington branch was lovely and extremely helpful in walking us through the purchase.
The Mayfair sofa we ordered is just right 👍
20 février 2026
Réponse de Sofology - Orpington
Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.
The range of sofas were excellent and…
The range of sofas were excellent and the staff were especially helpful.
15 février 2026
Réponse de Sofology - Orpington
Thank you for sharing Sam!
EXCELLENT SERVICE AND THE BEST SOFA!
The whole entire experience with Sofology in Orpington was absolutely fantastic!
The team in the store made choosing my Sofa really exciting.
They was able to answer all of my questions which then led me to be able to make a decision on the Sofa that I have wanted for a long time.
The process was very quick and simple. I was so excited once it had all been processed and the team were excited for me and shared my enjoyment in store.
When my Sofa eventually arrived on the said date, the delivery guys took great care entering my home, unpacking the sofa and putting it all together for me absolutely faultless!
I couldn’t be happier with my beautiful new Sofa! 
17 novembre 2025
Réponse de Sofology - Orpington
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Great service
Great service, we bought a sofa a year ago and just recently added the foot stall. Staff are helpful, and service overall has been perfect
7 janvier 2026
Réponse de Sofology - Orpington
Thank you for taking the time to leave a 5-star review!😊
Good customer service from Nicole…
Good customer service from Nicole Lippe, i went to few shops, . Nicole was the best. Everything was step by step, in terms of the sofa plan.
1 février 2026
Réponse de Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nicole was great
Nicole was great, listened to our requirements, explained our options, fabric choices and benefits of the design we liked. Our purchase was made easy as she was very knowledgeable in the products in store.
1 février 2026
Réponse de Sofology - Orpington
Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Orpington
Thank you for sharing your experience :-)
Réponse de Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Orpington
Thanks tracey
Sebastian was very helpful and…
Sebastian was very helpful and explained everything throughly.
12 janvier 2026
Réponse de Sofology - Orpington
Hi there, thank you for your review. Another great review for Sebastian, we will make sure to pass this on! Have a nice day.
Great service provided by the lady that…
Great service provided by the lady that served us in the Orpington store - not pushy and really helpful
26 janvier 2026
Réponse de Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very helpful sales person (Kerry) who…
Very helpful sales person (Kerry) who got the balance between being involved and leaving us alone just right
27 janvier 2026
Réponse de Sofology - Orpington
Thank you for sharing your experience Mr Carroll
Emily @ Orpington branch was very…
Emily @ Orpington branch was very helpful on both occasions of visiting the store.
24 janvier 2026
Réponse de Sofology - Orpington
Hi there, thank you for your review. Another great review for Emily, we will make sure to pass this on! Have a nice day.
Service was proffessional and efficient…
Service was proffessional and efficient at point of purchase.
18 janvier 2026
Réponse de Sofology - Orpington
Thank you for awarding us 5 stars!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.