I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Beale Way, S62 6EJ Rotherham, GB
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i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Voir plus
L'entreprise a répondu
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Voir plus
L'entreprise a répondu
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4 Beale Way, S62 6EJ, Rotherham, Royaume-Uni
4,9
Excellent
4 k avis
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We spoke with multiple members of staff…
We spoke with multiple members of staff here, they were all absolutely amazing. Such personable people and really explained everything so well. Chloe helped us with a few other people as well.
15 août 2026
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Chloe, we will make sure to pass this on! Have a nice day.
Very efficient service
Very efficient service! Salesperson appeared very knowledgeable + was helpful in all aspects.
26 août 2026
Réponse de Sofology - Rotherham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
My wife and I went into the branch at…
My wife and I went into the branch at parkgate rotherham. This was on the recommendation of our friend who had recently purchased a suite from sofology. We were greeted by friendly staff and left to browse at our leisure.There was no pushy sales people which we do not like.We soon found a suite that we liked. I believe the salesman was called hadrian. He guided us through our purchase. Great guy. He is a credit to sofology. Very professioanal .We are looking forward to the delivery of our new suite. Thankyou to sofology and your staff. The salesman even walked us out to the entrance which my wife had never known before. Mr and Mrs P Griffiths. Rotherham.
23 août 2026
Réponse de Sofology - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Great experience.
29 août 2026
Réponse de Sofology - Rotherham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Rotherham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Rotherham
Thank you for your 5 stars review!
Delivered to the wrong address, finally delivered to us unwrapped and wet through!
The delivery men delivered our £3500 sofa to the wrong property, 3 streets away because a woman flagged them down, they took our corner sofa up 3 flights of stairs into an apartment unwrapped it ALL then had to bring it back down and outside into their van in the pouring down rain. So when it eventually arrived at our property, it was no longer brand new, and it was wet through - not what I would expect in any way shape of form, whilst the service was good when purchasing this has really let the experience down and we are so disappointed.
28 août 2026
Avis spontané
Réponse de Sofology - Rotherham
Hi Amy, we would like to hear more about this. Please email social.media.complaints@sofology.co.uk with your order details and any additional information you may have relating to the complaint.
Staff support was excellent talked us…
Staff support was excellent talked us though everything. No pushy sales just good customer service. I would recommend to all my family and friends
21 août 2026
Réponse de Sofology - Rotherham
Thank you Tina :-)
Réponse de Sofology - Rotherham
Thank you for sharing Keith
Ordered a recliner sofa from sofology…
Ordered a recliner sofa from sofology within two months the mechanism started making creaking noises,over time the noises got worse so I contacted sofology we had to wait a few weeks for an engineer to come out to be told the sofa needs all new mechanisms so we’ve got to wait for it to be made should be 3 months 5 months later still no parts being told again by sofology the parts should be a available in a month the sofa and chair only took 10weeks to make originally,also the reclining headrest have leaked oil dust all over so waiting for new headrest which could possibly be a different colour has ours will have dulled through sunlight customer service awful making arrangements which have not been adhered too!!!!
24 août 2026
Avis spontané
Réponse de Sofology - Rotherham
We’re really sorry to hear about the delays you’ve experienced with your parts and the frustration this has caused. We completely understand how disappointing it must be to still be waiting several months after the issue was first reported, particularly when you’ve also had arrangements that haven’t gone as expected. This certainly isn’t the experience we want for our customers, but please be assured this will be resolved as soon as possible.
Helpful and patient with my hesitation
Helpful and patient with my hesitation. Very polite and attentive.
16 août 2026
Réponse de Sofology - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Order 4058271 Rotherham sofology this…
Order 4058271 Rotherham sofology this our 2nd sofa from sofology last one was 5k and lasted us 10 years always recommend sofology to all my family and friends. We came just to browse since we had full home revamp Adrian I think that was his name was amazing showed us the different sofa and we fell in love we a brand new design. He was a great guy very knowledgeable and kept calm no hard sale lovely guy from Doncaster can’t wait to get out new sofa. Thankyou for making it so easy!
14 août 2026
Réponse de Sofology - Rotherham
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Adrian and that you would recommend us! Have a great day 😊
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊
Réponse de Sofology - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The experience was a good one because…
The experience was a good one because the staff made us feel welcome and gave us great advice on all the items for sale.
8 août 2026
Réponse de Sofology - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Nice and simple process
Nice and simple process. Good price, and Tony is a legend really easy to deal with. Just wait for the sofa now.
3 août 2026
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.
Ordered our perfect sofa
Excellent service from Nessy and we have ordered our perfect sofa! A long time to wait but good things come to those who wait
28 juillet 2026
Réponse de Sofology - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Adrian was a top bloke and a great…
Adrian was a top bloke and a great asset to your sales team. Professional, polite and warm he made buying our sofa the best experience it could have possibly been
1 août 2026
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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