During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... Voir plus
L'entreprise a répondu
Unit 4 Beale Way, S62 6EJ Rotherham, GB
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During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... Voir plus
L'entreprise a répondu
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... Voir plus
L'entreprise a répondu
As soon as we arrived Tora greeted us with a warm smile. Within minutes she introduced herself, gave us a quick explanation on how things are displayed at sofology them left us to browse. We had... Voir plus
L'entreprise a répondu
The guy who served us was fantastic, all the staff we interacted with were extremely helpful and gave us the space to just browse initially!
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, Royaume-Uni
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Excellent service from Adrian at Sofology, we feel like we have known him for years, extremely entertaining, highly recommend this chap if you want honesty, transparency and a good laugh whilst purchasing your quality sofa.

Réponse de Sofology - Rotherham
The sales lad was really good never pressured us into anything asked him question which he answered then he left us alone to talk and just told us to shout him if we need anything. Never hassled us at all was a pleasure

Réponse de Sofology - Rotherham
Able to view sofas without being overwhelmed by staff, staff very present but gave me space to make a decision
All questions asked were answered
Overall good experience

Réponse de Sofology - Rotherham
Adrian at the Rotherham store made our purchase such a great experience. We had seen a particular sofa but have 5 cats - Adrian helped with the most suitable fabric choice, made us a coffee so we got the full sofa experience. Later we rang to obtain some more measurements and this was useful too. Adrian also sent us a fabric sample

Réponse de Sofology - Rotherham
The sales rep was top notch and we were about to get the sofa we want at a good price compared to others

Réponse de Sofology - Rotherham
Adrian staff member was the best loved him and his service helped us after months of looking for the perfect sofa

Réponse de Sofology - Rotherham
After receiving an incorrect delivery (they sent the wrong footstool) Sofology have failed to respond to multiple emails, and promised a callback twice, neither of which were made.
It seems that once Sofology have your money they have no interest in resolving any issues. So 2 weeks after our initial complaint we've been left with a mismatched footstool that we can't use as it needs to be returned, and no hint of a resolution

Réponse de Sofology - Rotherham
Great staff very friendly and knowledgeable gave good information on product also caring for sofa many thanks to Tony for a pleasant buying experience.

Réponse de Sofology - Rotherham
We encounted Miles on entering the showroom,he left us to browze, when we found something nearly suitable his expertise came to the fore.lovely chap very informative and helpful.

Réponse de Sofology - Rotherham

Réponse de Sofology - Rotherham
Leah the sales lady was very helpful and knowledgeable.
She didn't push us to make a decision but let us take our time.
Once the decision was made she was very efficient.

Réponse de Sofology - Rotherham
The shop is clean, bright and well laid to help with choosing the right sofa for our needs. We received a warm welcome and every member we of the team we saw said hello. The sales person Tara was friendly, knowledgeable, helpful and assisted us in choosing the right sofa and makes great coffee.

Réponse de Sofology - Rotherham
Went into store first time looking was meet by a lovely women who was very helpful went back in next day no staff was around my mum shouted 3 times was just answered by a yes no 1 came was all sat talking on the upper level 2 other customers in store with same problem ended up coming out and ordering my sofa online however only had 1 email to conifm my order would be started and nothing since

Réponse de Sofology - Rotherham
The sales people haveing time to talk with both of us.not being rushed to make a disision.

Réponse de Sofology - Rotherham
Such a warm welcome when we visited. We dealt with Leah who was so friendly, very knowledgeable and patient with us while we sat on every sofa three times! From Conor, Ellie and Yuki the chihuahua.

Réponse de Sofology - Rotherham
Fantastic experience from start to finish! Bought the Allure sofa looks absolutely beautiful and I can't wait for the delivery day. This going to be a game- changer-super comfy and it's going to look ace in our living room.

Réponse de Sofology - Rotherham
Was very enjoyable talking to tony he explained how everything worked and was very helpful he couldn't do enough for us, even made us a lovely cup of tea. We're left to have a look around after everything explained

Réponse de Sofology - Rotherham
We just ordered a hygge sofa from the sofology branch at parkgate, Rotherham. We got a fantastic service from Tony. He was really knowledgeable and friendly and not at all pushy. He also smelt very nice 😊 would definitely recommend

Réponse de Sofology - Rotherham
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