Sofology - Stockport Avis 

1 813
•
TrustScore 5 sur 5

4,8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 813)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Store was set out excellently,

Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything

31 décembre 2025
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Réponse de Sofology - Stockport

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Paris at the stockport branch was…

Paris at the stockport branch was extremely helpful and we would recommend using sofology to make your sofa dream come true. Thanks again.

3 janvier 2026
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Réponse de Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles
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Réponse de Sofology - Stockport

Hi there, thank you for your review. Another great review for Jeremy, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Exceeded expectations!

Called in at the Stockport store on the Saturday. Chris was excellent, helping us to meet our specific requirements, guiding us through all the available options.
Returned the following day after checking sizes etc. before confirming with Chris that we wished to proceed.
Chris transferred us over to Paris, who settled my wife with a cup of tea, before progressing the order.
We were happy to add the extended warranty after it was fully explained and took advantage of the 0% finance available.
It was a pleasure to use Sofology Stockport.

3 janvier 2026
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Raff was very helpful when ordering my…

Raff was very helpful when ordering my new sofa, top man

3 janvier 2026
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Réponse de Sofology - Stockport

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience.

Noté 5 sur 5 étoiles

Good shopping experience.

Salesman answered all our questions. No hard sell. Was polite and helpful. Good range of products available.

28 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Sofas from…

Amazing company got our old sofa from there 10 years ago just got a new one from there Saturday very friendly staff and didn’t bother me when looking definitely recommend them.

27 décembre 2025
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Réponse de Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Sarah at Stockport was great and met…

Sarah at Stockport was great and met our needs.

29 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Sarah was so helpful

Sarah was so helpful, very polite and couldn't do enough for me, would highly recommend your store 👌

29 décembre 2025
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Réponse de Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 1 sur 5 étoiles

This company is incompetent

This company is incompetent, we have had serious issues with our order and are still waiting for them to contact us nearly 20 days later. No sofa for Xmas despite their guarantees. Order with extreme caution , and pray you don't have a problem, they will not help you.

23 décembre 2025
Avis spontané
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Réponse de Sofology - Stockport

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Noté 5 sur 5 étoiles

Excellent service. Gorgeous sofas

After ordering my sofa I read some reviews. Honestly I was worried! But it was a very smooth journey - arrival was within predicted time even though it was Christmas. Delivery was great and sofa is perfect! Communication was excellent

21 décembre 2025
Avis spontané
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Réponse de Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Great saleswoman sarah explained…

Great saleswoman sarah explained everything we needed to know 10 out of 10

14 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Fantastic staff at Stockport branch…

Fantastic staff at Stockport branch nothing too much trouble.
Thank you to the lady and gentleman at Sofology will definitely recommend you to friends and family.

12 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Excellent Service from Paris

I recently purchased a sofa and was served by Paris, who was absolutely fantastic from start to finish. She was incredibly approachable, polite, and made the whole process so easy. Her customer service was genuinely outstanding — nothing was too much trouble, and she made sure I had all the information I needed without any pressure.

9 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Left to browse in comfort, but staff available for advice etc.

Lovely clean well set out shop. Staff very helpful without being pushy. On first visit was helped by Maria who answered all of my questions. When I returned a few days later she remembered me, the sofas I was interested in and our conversation. Maria explained the whole process from ordering to delivery and everything I needed to know very plainly. I ordered the sofas and am now looking forward to receiving them.

4 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff. No hard sell!
Paris was extremely helpful and polite and friendly!

30 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Customer service was excellent.

Customer service was excellent.
The member of staff was very professional explaining all about the product we bought

30 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Looked after by Paris and Gemma

Looked after by Paris and Gemma. Both very helpful and knowledgeable.
Excellent experience.

1 décembre 2025
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Réponse de Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Sofa Purchase

Everything went smoothly whilst ordering our new sofas. We had time to decide what we wanted and all of the questions that we had we answered.

25 novembre 2025
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Réponse de Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 1 sur 5 étoiles

The not sold 5 week delivery

We have been waiting for a delivery for nearly 10 weeks on a sofa that was no more than 5 weeks delivery when in store

Trying to get to someone for an answer is almost impossible

The standard answer is someone will get back to you in 72 hours

1 septembre 2025
Avis spontané
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Réponse de Sofology - Stockport

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards

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