The sales lady Aida was very professional and very helpful . She listened to what were looking for and advised us on what future would work best with my disability. We visited a few times. Aida was... Voir plus
Établissement
Changer d'établissementC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... Voir plus
L'entreprise a répondu
Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... Voir plus
L'entreprise a répondu
The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni
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Great experience - Sofology Edinburgh Straiton
I had such a lovely experience at Sofology choosing a sofa for my first home. Jonathan was fantastic – friendly, approachable and always on hand if I had any questions.
What I appreciated most was being able to wander around and take my time without feeling pressured in any way. It made the whole experience relaxed and enjoyable, while still knowing there was help available whenever I needed it.
I'm so excited for my sofa to arrive and would definitely recommend Sofology to anyone looking for a stress-free furniture shopping experience. Thank you, Jonathan, for making it such a positive experience!

Réponse de Sofology - Straiton Edinburgh
Smooth experience
Smooth experience. Very helpful and informative adviser (Harrison Summers)

Réponse de Sofology - Straiton Edinburgh
The sales person said one thing but the website said another
The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas would take up to 11 weeks to arrive but the website and order confirmation said from 11 weeks. We are hoping they will arrive sooner rather than later.

Réponse de Sofology - Straiton Edinburgh
Great shopping experience
Great shopping experience, great staff , clean store great selection .Matt done a fantastic job, very knowledgeable.

Réponse de Sofology - Straiton Edinburgh
Very happy with the way the team…
Very happy with the way the team explained everything to us about our new sofa but the delivery date is a bit to long

Réponse de Sofology - Straiton Edinburgh
Excellent service
No hassle left to browse and the process for buying the sofa was straightforward and the salesperson was very helpful

Réponse de Sofology - Straiton Edinburgh
Really helpful staff who didn't hassle…
Really helpful staff who didn't hassle us but gave us all the information we needed.
Details of furniture available both dimensions and styles ,colours and types of fabric ,
All in all and excellent experience and we went home happy with our order

Réponse de Sofology - Straiton Edinburgh
Excellent Service - Edinburgh Straiton 😊
Excellent service, friendly and very helpful. Made our visit a pleasure. Tonia was very good 😊 we appreciate the relaxing but professional experience. Thank you 🙏

Réponse de Sofology - Straiton Edinburgh
Johnathon was very helpful at showing…
Johnathon was very helpful at showing us the ranges of sofas that suited our requirements.
Once we had come to a decision on the sofas we wanted to purchase, he was very thorough in explaining the purchasing procedure , ensuring that we were completely happy with our choice, estimated delivery date, etc.

Réponse de Sofology - Straiton Edinburgh
Excellent customer service
Excellent customer service. Did not feel hounded and totally at ease to browse

Réponse de Sofology - Straiton Edinburgh
Jonathan was absolutely superb
Jonathan was absolutely superb! Very knowledgeable and just a pleasure to deal with.

Réponse de Sofology - Straiton Edinburgh
Colin was extremely helpful from the…
Colin was extremely helpful from the beginning he helped with colour style and sizing to fit the right sofa for us.
He never pressured us to buy then and there and when we came back a few days later he was happy to see us and just as helpful!
10/10

Réponse de Sofology - Straiton Edinburgh
Great service from when we walked into…
Great service from when we walked into the store until we left.

Réponse de Sofology - Straiton Edinburgh
Great correspondence
Great correspondence
Having my own account makes a world of difference

Réponse de Sofology - Straiton Edinburgh
Great choice and competitive prices
Great choice and competitive prices. Really nice staff who are there to readily answer questions and, if required, make knowledgeable suggestions around your needs.
Would recommend.

Réponse de Sofology - Straiton Edinburgh
Great staff
Harrison in Edinburgh was a great help
To advice and support what we were looking for to suit our new home.

Réponse de Sofology - Straiton Edinburgh
Great selection of sofas and the staff…
Great selection of sofas and the staff were so friendly, helpful and knowledgeable. They really took time to make sure I got exactly what I wanted and suited my needs.

Réponse de Sofology - Straiton Edinburgh
Very satisfied
What I liked about this experience, was from the moment my friend and I walked into the shop we were made welcome and were not hounded by staff when we were looking around (which can be so annoying). The salesman Harrison couldn't be more helpful,( such a lovely guy) he had the patience of a saint as we were in the shop a good few hours picking and trying different sofas eventually settling on a suit. Compared to other shops we were in that day I would say Sofology had more of a different selection and reasonably priced.

Réponse de Sofology - Straiton Edinburgh
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