Aida, our consultant, took the time to truly understand what we were looking for. It felt like she was genuinely invested in helping us find the ideal solution. Her guidance made what could have been... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Lisez les avis des autres
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Voir plus
L'entreprise a répondu
The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Voir plus
L'entreprise a répondu
I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
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Excellent customer service
Excellent customer service - both at shop and follow up queries I had
19 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
15 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
18 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
18 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
18 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
17 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
17 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
Colin was a great help and we are both…
Colin was a great help and we are both very happy with the service we recieved. Left with a sofa I am sure we will be very happy with.
16 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Colin was absolutely excellent
Colin was absolutely excellent , was very helpful and explained everything as he went along
15 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Good selection of furniture
Stephen who demonstrated various pieces of furniture was very helpful and was instrumental in helping us make a decision and to place an order
14 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Staff are very pleasant and show great…
Staff are very pleasant and show great respect to the customer. No hard selling tactics.
14 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Colin and Ida helped us over a couple…
Colin and Ida helped us over a couple of visits to decide what was right for us and our space/budget. Didn’t feel pressured to make a decision.
11 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Mrs G!
Great service from start to finish
Staff friendly know their stuff regarding sofas inside and out took time with us explaining everything about the sofa
12 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service from Harrison.
12 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent customer service
I'd like to personally thank Tonia Nicol at the Straiton Sofology centre. She was friendly and knowledgeable, answered all my questions, and made my sofa-buying experience incredibly pleasant and straightforward. Excellent customer service, 10/10.
11 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
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