The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread
L'entreprise a répondu
I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Voir plus
L'entreprise a répondu
We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great advice and service from the sales…
Great advice and service from the sales team. Still awaiting delivery
26 janvier 2026
Réponse de Sofology - Straiton Edinburgh
It will be worth the wait Evelyn :-)
Great service and information provided…
Great service and information provided by Colin in your Straiton branch. Made my whole family feel comfortable and set up my basket so we could measure up before ordering 👍
29 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to share your experience :-)
A great experience all round
A great experience all round. Lovely staff, not pushy and helpful. Full information provided at all points.
25 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Excellent customer service from Tonya
Excellent customer service from Tonya. Very helpful and knowledgeable. Would definately recommend.
28 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thanks Bill
Réponse de Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Miss Haghbin
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Good customer service
Good customer service, staff are very helpful and knowledgeable.
24 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jonathan very pleasant and helpful
26 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Best to order in store and avoid the worst n line system I did it in store with no problemm and a…
I did it in store with no problem and a very helpful salesperson. The on line order system is awful and I gave up with it.
25 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly staff with no hard sell
Good choice of styles, and the Edinburgh showroom is well laid out. We got great advice from Aida, who was knowledgeable and friendly without being pushy.
24 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Harrison at Sofology in Edinburgh was…
Harrison at Sofology in Edinburgh was extremely friendly and helpful. We had a great experience and thank him for all his advice
25 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Great service from Aida
Aida was very friendly and helpful. Found her honest and open. Great service
25 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great experience
We had a great experience at Sofology in Edinburgh. Jonathan was fantastic from start to finish, really helped up understand our options, was patient, friendly and a genuine pleasure to deal with. He is a huge credit to your company. We have left happy with a comfy new sofa being delivered soon.
24 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
No hassle from sales people browsed…
No hassle from sales people browsed round the store with ease till I decided what I want sales rep was really helpful
23 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and helpful
Helped find what we wanted and what fabric colour would look like on the sofa we’d like
24 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Colin was very informative and helped…
Colin was very informative and helped us choose our sofa very pleasant to talk too which made our experience all the better
23 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
22 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
18 janvier 2026
Réponse de Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.