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Software Supplies is a UK-based retailer specialising in genuine software licences for individuals, professionals, and small businesses. We focus on providing straightforward access to essential software such as Windows, Microsoft Office, CAD, Anti Virus and other productivity tools. Alongside our online store, we are also experienced IT professionals who have worked with small and medium-sized businesses across London and the South of England for over 10 years. This hands-on background means we understand real-world IT requirements, compatibility issues, and the importance of reliable, correctly licensed software in business environments. Our approach is simple: supply authentic licence keys, deliver them quickly, and provide clear guidance when customers need help. Every product we offer is sourced responsibly and supplied with practical activation instructions designed to make installation as smooth as possible, even for non-technical users. We pride ourselves on our friendly and responsive customer service.
Royaume-Uni
4,4
19 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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All worked without any issues and using everyday. Great value.
Réponse de Software Supplies
That's great, glad you're happy with your purchase.
Thank you for the review, it's really good of you.
Regards,
Alicia
Réponse de Software Supplies
Thank you. We really appreciate you taking the time to leave a review.
All the best,
Alicia
After being bitten by a dodgy deal, it was a relief to find Software Supplies and buy a product that worked. And if it hadn’t, I felt reassured that there was support at hand. Thank you!
Réponse de Software Supplies
That's lovely! Glad we could support you to get set up. Thank you for the review, it's very kind of you to take the time.
Regards,
Gary
I’m very happy with the help I received in buying this software, after trying activate my Windows 11!
Réponse de Software Supplies
Fantastic, glad we could help get you sorted! Thank you so much for the review.
Regards,
Gary
So glad I choose SS - easy transaction, good price, fast licence number delivery. Downloaded and installed without issue.
Réponse de Software Supplies
We're so glad you chose us too! Thank you for taking the time to leave such a lovely review.
Have a wonderful week,
Alicia
Réponse de Software Supplies
Thank you for the review, it's very good of you.
All the best,
Gary
I have to say that after trying several other companies including Amazon SS are by far head and shoulders above the rest. There support is second to none. I normally do not write reviews but so impressed, felt i wanted to.
Réponse de Software Supplies
Really pleased we could help! Thank you for such a fantastic review, it's genuinely put a smile on my face.
All the best,
Alicia
Purchased Windows Pro and emailed over to me minutes later. I was worried it wouldn't be genuine but its 100% genuine and a 3rd of the price of Microsoft. Very impressed.
Réponse de Software Supplies
That's brilliant! Thank you for the review, it means a great deal to us. Glad you're happy with your purchase.
Enjoy the bank holiday!
Alicia
Réponse de Software Supplies
Thanks James, we really appreciate you taking time out of your day to leave a review, it genuinely means a lot!
All the Best,
Gary
Réponse de Software Supplies
We really appreciate you taking the time to leave a review. Please get in touch if you ever have any questions or require support.
Regards,
Alicia
I had a recent problem with a message appearing on the screen whenever I opened an Office app. It said I had 4 days to activate the Product! I had presumed it had already been activated as it had been working ok.
I emailed Software Supplies, describing the problem, and within 5-10 minutes I received clear and comprehensive instructions from Alicia on how to fix it. My Office product is now running as normal again.
I had some problems when installing Office on my PC a few months ago and the response from them then was also excellent - very prompt and helpful.
Their customer service has been excellent for me.
Réponse de Software Supplies
That's wonderful, it has been a pleasure to help you get things working correctly. A big thank you for taking the time out of your day to leave a review.
Regards,
Alicia
I purchased MS Office Pro 24 and few days ago because I had recently experienced an irretrievable crash. However a new computer and the transfer of data from old to new I started receiving am MS validation notice each time I opened word etc which was counting down the days to suspension. Hoping to get rid of the problem I made the purchase-this unfortunately did not resolve problem. I contacted the team at SS and Gary responded within minutes. without hesitation he took up the challenge to assist me despite the fact this was a pre-existing condition prior to my purchase. Gary handled the problem remotely via email with written instructions to rid my system software of the residue from a previous badly uninstalled Office pro 21. Over 2 days and me burning the midnight oil the problem was resolved. A fantastic outcome to a very fraut few days, I highly commend Gary a and Alicia at Software Supplies and I do wish them well for the future. I will look nowhere else for future software requirements
Réponse de Software Supplies
It was a genuine pleasure to get to the bottom of what you'd been struggling with, and then to help you get your new setup running as it should. Situations like yours — where a previous installation leaves residue behind — can be tricky to unpick, but you made it effortless by providing all the right information and showing great patience when working through the guidance. That really does make all the difference!
I'm delighted we got there in the end, and I hope you enjoy Office on your new machine without any further trouble. Thank you again for the kind mention of both myself and Alicia — we're both chuffed to read this!
All the best, and we look forward to helping you again whenever you need us.
Gary
The network key didnt work and the phone line does not work
Réponse de Software Supplies
Hi Sharmaine, we're sorry you felt compelled to leave a 1-star review. We pride ourselves on our customer service, so this is deeply troubling to us.
Having looked into your case, I can see that our customer service team reached out to you within 3 minutes of your initial enquiry, requesting an error code or screenshot of the issue. They then responded to your follow-up just 7 minutes after receiving the information, with a detailed guide to resolving it — which, as they explained, was caused by an attempt to activate the wrong version of Windows 11 rather than any issue with the licence key itself.
Your subsequent email made no reference to receiving or trying the guide, but requested a refund, which was issued within 30 minutes of that email being received.
Reviewing the correspondence, it seems possible that one or more of our responses may have been missed or filtered into your spam folder. If so, we'd kindly ask you to check for those emails and reconsider your review in light of the full picture.
We are a small UK business, and we make a point of employing customer support staff based here in the UK rather than using overseas services — despite the considerable additional cost of doing so. We have recently moved our review collection to Trustpilot, and reviews of this kind are genuinely damaging to us, and disheartening to a very committed team.
All the best,
Alicia
Great price, easy download - technician spent about an hour talking me through loads of things - got me up and running with windows 11 pro 😎👍🏻
Réponse de Software Supplies
A big thank you for the review! So glad the team got you up and running :)
Excellent all round. Instant email delivery of the product code I purchased at a very reasonable price. Great customer service from Gary, who talked me through the steps of how to install it - I am an IT novice so this was so helpful!
Highly recommend!
Réponse de Software Supplies
Wonderful, so glad we could help get you set up. A big thank you for the review.
Réponse de Software Supplies
Your review is much appreciated Martyn.
Réponse de Software Supplies
We really appreciate you taking the time to leave a review, it's very kind of you to do so.
After buying an MS Office product key (after Googling reputable companies to buy from), I had immense difficulties trying to download & install Office to the point I was going to give up, get a refund and go direct to Microsoft (I am not the most techie person truthfully be told!)
I contacted Software Supplies customer support team who could not have been more helpful. Alex immediately understood my problems & offered tech support to resolve my problems. Long story short, we went on a bit of a journey together beginning in early December & ending in late January with an activated product key and fully functioning software!
Thanks to Alex and the team for their support through the whole painful experience. If I ever need software, I know where I will be heading
Réponse de Software Supplies
Thank you Philip, it's very kind of you to take the time to leave a review. It genuinely means a lot! You're an absolute gent, and we're pleased we could help you get set up. All the best.
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