Software Mart Australia Avis 

872
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a standalone Publisher 2021 since MS were cutting it out of Office. I was very skeptical and nervous about loading it as I had to uninstall Office to start with (and reload later). Pleas... Voir plus

Noté 1 sur 5 étoiles

I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus

Noté 5 sur 5 étoiles

Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus

À propos de l'entreprise

  1. Boutique de logiciels

Écrit par l'entreprise

Quality first


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

872 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(872)

121 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Microsoft Office

I purchased, the Microsoft Office Application as I was getting fed up with the constant increase in the price of the 365 option.
I purchased this but had problems initially as there were hangover issues with the 365 product telling me that even after my new install, the programs would stop working in a month.
I initially thought I'd been dubbed with a faulty purchase, but I reached out to them, and credit to them, they were quick to respond, very helpful, and throughout a few emails, and trials, I eventually did a manual removal of the old 365 product, got deep into the computer, and removed it from every area. Once done, I downloaded their link, and then entered the product key supplied and it worked perfectly. No more 365 annual fees, I'm very happy.

2 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Failed installation of office product

Failed installation of office product. Sent a screen shot of issue at their request. Have been ghosted since. No support and no option for a refund due to failure of product. Purchase at your own risk.

11 janvier 2025
Avis spontané
Logo de Software Mart Australia

Réponse de Software Mart Australia

We apologize for any inconvenience caused. A full refund has been issued as you requested. Please check your email. Thanks.

Noté 1 sur 5 étoiles

Ripped Off by Software Mart selling…

Ripped Off by Software Mart selling fake outlook DO NOT BUY

15 janvier 2025
Avis spontané
Logo de Software Mart Australia

Réponse de Software Mart Australia

Sorry to hear that, Could you please share us your order number and if possible, a screenshot of the error message?

Noté 5 sur 5 étoiles

A Good Experience

The technical support from Software Mart was excellent. My problem was sorted quickly and professionally. I can say that my experience with this company has been great and I recommend them.

7 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Long term customer who has never had issues

I have bought from Software Mart for around 10 years now and always happy with the good deals. The one time (many years ago) I had a download issue I got personal and helpful support. Highly recommend.

1 janvier 2025
Noté 4 sur 5 étoiles

The reason I had to purchase a new…


The reason I had to purchase a new license as the previous license I had brought through did not work as I purchased a 5 licence and mirosoft said it was alrady been used but I have only used it once
Was able to get a license straight away

31 décembre 2024
Noté 5 sur 5 étoiles

Response time was OK

Response time was OK, Knowledge base of technical was excellent - knew where to go to make the changes necessary to make the product work for me.

31 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top Experience

This company go above and beyond when helping their people. I just had one of their staff helping me install my programs on the computer. Thank you for your absolutely 5 star service.

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Installing visio

Worked fine though i discovered Visio needed installing before office or it gave errors. No idea why. So I had office installed already and had to uninstall then put in Visio and then Office again.

14 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Got a great deal on Office 2024 Half Way Around the World!

Got a great deal on Office 2024 for 2 iOS devices...best deal I'd seen across the internet. Sale and product delivery was smooth and without incident. Software Mart also extended the expiry date since my new device may have been late on arrival. I had one glitch during the installation (which was my fault) and I contacted Software Mart and they promptly responded with a solution to my problem and I was up and running. Would gladly shop here again without hesitation.

13 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Hadi is a patient man...

Hadi is a patient man - he resolved a difficult issue with an installation that I had messed up. Did a fantastic job in the support function. I have also purchased software that he made sure that I had installed correctly. I would highly recommend him for all your tech issues.

11 décembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus