I purchased a standalone Publisher 2021 since MS were cutting it out of Office. I was very skeptical and nervous about loading it as I had to uninstall Office to start with (and reload later). Pleas... Voir plus
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I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus
L'entreprise a répondu
After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus
Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Quality first
Coordonnées de contact
28 Marquands Road, 3029, Truganina, Australie
- 3 9013 7712
- info@softwaremart.com.au
- softwaremart.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I got what I wanted
Excellent service
I stuggled with installing Office but I got excellent help.
I recommend you use the services of this site.
Good service
I was not sure of what package to get and chatted with Hadi as I am a student undertaking a Graduate diploma in project management. most of the packages seemed to be tailored for corporates and was not sure which one to take and he guided me.
At first i thoguht this is another scam…
At first i thought this is another scam site but it is not! Their support is fast and effective. Thumbs up! Thank you.
Do not use this service
Do not use this service. They sold an iOS program as a windows prouduct. Wasn’t able to download or use the code and when I asked for refund sent me back $11 without even communicating that. When I explained multiple times the issue they ignored me. Terrible customer service and obviously do not have the technical expertise to understand the product they are selling. Do not get scammed like I did.

Réponse de Software Mart Australia
Good price and relatively easy process.
Geat price point with no need to…
Geat price point with no need to subscribe to monthly /annual payments. The instruction for download and install was clear and easy to follow. My new software is good with Windows 11 and all my old MS files.
The whole process was simple to use &…
The whole process was simple to use & installation was a breeze. Questions I raised after installation were answered promptly. Excellent service
Quick purchase with clear instrctions
As with previous purchases from you, everything just worked. Clear instructions. The whole process from placing the order to using the installed software was very quick. And bonus. I was replacing MS Office 2021 with 2024 and ALL my Outlook settings and accounts were preserved.
Great software supplier - best I have used
Right price, right product and no problems
Easy to install if you follow all…
Easy to install if you follow all instructions.
Great product
These guys are awesome
These guys are awesome. Walked me through he weeds step by step. All good. No fuss!
Second time dealing with Software mart
This is my second time dealing with software mart, it is easy to deal with and their immediate communication is always appreciated, but so does other online competitors, I'd have given them 5 stars rating for last time I dealt with them, but this time only 4 stars not because of their reliability or service but for the price, it is almost double the price of other online competitors
Hadi sorted out the installation of…
Hadi sorted out the installation of office 2024, and it was done in a timely manner. Much appreciated. Well done.
Good price and attentive help chatbot
Good prices and service
Like another contributor, I also bought a version of Office 2024 at a great price. I encountered some difficulty installing and tried to resolve by online chat. Hadi, the chat/ help desk person tried hard to understand my issue but resolved it very well by initiating a remote session. I have no hesitation in recommending Software Mart Australia for their prices and service.
Good service, No Dramas
Easy to purchase. Had some trouble with installing the software myself. Spoke via the chat to Hadi and was assisted promptly without any hassles. Very efficient service and assistance. Thank you SMA.
Appreciate
AJ - NEW SOUTH WALES
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