Solace is my favorite. Best flavors and great prices! My only complaint is they don't use UPS or FedEx for delivery. Using USPS the order always takes extra days because it passes by my location and... Voir plus
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Ordered some Nic salt on November 23rd and it never did arrive. I've never had any issues before, and I sent an email about this issue but have not heard back yet. Maybe the issue is USPS delays, it w... Voir plus
L'entreprise a répondu
I have been buying Solace nic salts for almost 3 years and it is at the very top of the best made the flavor is unmatched and quality is as good as it gets. Shipping is always on time so I have absolu... Voir plus
L'entreprise a répondu
Love love this company and their products. My favorite is the Banana Dragonberry Salt and the Dragonfruit Menthol Salt. You can tell it is quality e liquid and nicotine. Also the customer service I re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Coordonnées de contact
2665 Park Center Dr, Unit D, 93065, Simi Valley, Etats-Unis
- 323-233-2477
- info@solacevapor.com
- solacevapor.com
3,9
Bien
749 avis
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It's been 1 week since I placed my…
It's been 1 week since I placed my order. I chose 2 day delivery and yet I have no info on when my package is going to arrive or if it's even been shipped yet.
15 mai 2020
Avis spontané
Réponse de Solace Vapor
Joe, thank you for taking the time and sharing your experience with us. Please know that we are here to assist you with anything you need and apologies for any inconvenience. You placed the order on May 8 and your package got shipped out on May 11 with priority shipping because USPS is closed during the weekend. We tracked your package and the expected delivery date is Saturday, April 16.
Please be aware that due to COVID-19, USPS is experiencing a lot of delays in delivering the packages and that is why it's taking a little longer than usual to deliver your package. We apologize for the delay on behalf of them. We already reached out to you directly and provided your tracking number. Please let us know if there is anything else we can do for you. Thank you for bringing this to our attention.
I love Solace products but tracking package...
I love Solace products but the website frustrates me. I ordered 1 bottle of juice and I was told I could track the shipment by some app Ive never used before. The email has no USPS tracking number. It has been 2 days and there is no status change or anything. My different order from a different vape company after 1 day said it has shipped. (Same app). I assumed my package would come today. So I don’t actually k when It is supposed to come. I just ran out of juice and if it doesn’t come today I will be very annoyed. There is a kind of joy and pleasure when able to track your package.
9 mai 2020
Avis spontané
Réponse de Solace Vapor
Dear Julia, thank you so much for taking the time and leaving us such a wonderful review. We are so sorry that you have not received an email confirmation with your tracking number. We already reached out to you and sent your tracking number directly to your email.
Please know that we are always here to help and feel free to reach out to us if you have any questions or concerns. We appreciate you bringing this to our attention!
Réponse de Solace Vapor
Rick, thank you so much for taking the time and leaving us such a great 5-star review. We are so happy that you are satisfied with our products and services. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of products and services as you have.
GREAT Experience!!!
Safe, fast, and just what I wanted! Thanks for getting it here so quickly!!!
5 mai 2020
Avis spontané
Réponse de Solace Vapor
Janelle, we appreciate your sharing your positive experience with us. Our goal is to put customer satisfaction and experience as our top priority and that is great to hear! Please know that we are always here for you.
When every other site was out of my…
When every other site was out of my favorite juice, this one wasn’t. I was even surprised when I got it in the mail 2 days after ordering!! I am very happy with the service I received!!
4 mai 2020
Avis spontané
Réponse de Solace Vapor
Stacy, thank you so much for your positive feedback! We are so happy that you are satisfied with our services. Customer satisfaction is our top priority and Solace always strives to deliver excellent customer service. Please reach out to us with any questions, we are happy to help!
My favorite juice
My favorite juice and with everything being shut down in NY figured I'd buy from the website. I wasn't let down with price or shipping I got my juices fast and will stick to buying it from here instead of the stores
3 mai 2020
Avis spontané
Réponse de Solace Vapor
Branden, thank you so much for leaving us such an incredible review. We are so happy that our services always meet your expectations. Customer satisfaction is our top priority and we highly value your positive feedback.
Favorite Juice
Love that there’s not a bunch of extra unnecessary chemicals added. Always comes quick in the mail and the flavor is great. Haven’t used any other juice since trying solace
2 mai 2020
Avis spontané
Réponse de Solace Vapor
Anthony, thank you so much for leaving such an amazing review. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we are so happy that you enjoy our flavors. We appreciate you for being a loyal customer of Solace.
Arrived earlier than expected
Arrived earlier than expected , great service 👌🏼
30 avril 2020
Avis spontané
Réponse de Solace Vapor
Dear Jennifer, thank you for such a great 5-star review. We are very happy that you are satisfied with our services. Please know that we are always here to help!
My husband and I love the flavors
My husband and I love the flavors, Solace is the only company who has the flavors we love. Thank You for making these available online for us‼. Comparable/competeable pricing as well. 😁😁👍
29 avril 2020
Avis spontané
Réponse de Solace Vapor
Drew, thank you so much for leaving such an incredible review. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we are so happy that you enjoy our flavors. Please feel free to reach out to us if we can assist you with anything; we are always here for you.
10/10
Excellent tracking for my package, excellent customer service experience, and prompt reply when I emailed them. 10/10
29 avril 2020
Avis spontané
Réponse de Solace Vapor
Michael, thank you so much for sharing your positive experience with us. Our goal is to put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service. We appreciate your feedback!
Always delivered in a timely manner.
29 avril 2020
Avis spontané
Réponse de Solace Vapor
Hannah, thank you so much for leaving us such a wonderful review. We are so happy that our delivery services always meet your expectations. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of services as you have.
Super fast delivery!!
Super fast delivery..will definitely be ordering from you from now on!!:)
28 avril 2020
Avis spontané
Réponse de Solace Vapor
Dear Sandra, we appreciate your amazing review. We are very happy that you are satisfied with our services. Customer satisfaction is our top priority and Solace always strives to deliver excellent customer service.
I love this vape juice
I love this vape juice. Latte is my flavor of choice and coffee flavored vape is not easy to find.
28 avril 2020
Avis spontané
Réponse de Solace Vapor
Linda, thank you so much for sharing your feedback with us. That is so great to hear. Our goal is to put customer satisfaction as our top priority and we're glad you are enjoying our flavors. Please know that we are always here for you!
Fantastic Juice!!
Speedy delivery
Amazing Juice.
Solace tropical freeze is my Favorite!!
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Dear Melissa, we appreciate you taking the time and sharing such an amazing 5-star review. We are so happy that you enjoy the Tropical Freeze flavor. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have.
Fast shipment even while the country is
Fast shipment even while the country is slowed dow . Vape oil is great
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Max, thank you so much for such a great 5-star review. We are so happy that your package arrived faster than expected. Customer satisfaction is our top priority and please do not hesitate to contact us if you need assistance with anything.
great service
Ordered 3 juices and only received 2. I informed them of the problem and they fixed it immediately. Solace is all I vape so I’m already a big fan of the product. Now I’m a fan of the company and their customer service.
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Thomas, thank you so much for such an amazing review. We are so happy that your are satisfied with our products and services. Please do not hesitate to contact us if we can assist you with anything. We appreciate you being a loyal customer of Solace!
Mint and dragon fruit menthol were both…
Mint and dragon fruit menthol were both great, shipping was quick too. Best site i know of to get salt nic!
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Josh, thank you so much for such a wonderful review. We are so happy that you had a great experience. Please know that we are here to assist you with anything you need. We appreciate your positive feedback!
Love this product
Love this product, just wish I could get it in a lower mg dose than the 30 I typically buy. Otherwise i have been able to quit smoking for good after 17 years, because of this particular product. 7 months no smoking. Flavor is mellow and not too sweet. Very mild.
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Meredith, thank you so much for leaving us such an amazing 5-star review. We are so happy to hear that. Please check out our Salty Man collection, besides 30MG and 50MG we carry juices in 0MG, 3MG, and 6MG as well. We truly appreciate your positive feedback; your review reaffirms the hard work we put in every day.
Went over and beyond to help me
27 avril 2020
Avis spontané
Réponse de Solace Vapor
Edward, we appreciate you taking the time and sharing your positive experience with us. Customer satisfaction is our top priority and we are so happy we were able to help you out. Please know that we are always here for you!
Réponse de Solace Vapor
Ronney, thank you so much for the positive feedback. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have.
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