Natalie and Rob are always hands on, attentive and quick to address any questions or concerns. They offer options and solutions if there is something beyond their reach at the moment, and have offere... Voir plus
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when we first started Robert was our guy, he very kindly refered us to Natalie who is also very helpful and a very phenominal customer service person, we have had a couple issues and Natalie is on to... Voir plus
L'entreprise a répondu
As a non‑profit organization, we need payment tools that are reliable, easy to manage, and respectful of our time and resources. SoldiPays has met those needs very well. The platform is straight... Voir plus
L'entreprise a répondu
Jayden, Natalie and the team were great from the start. Everything was clear, transparent and their level of service was excellent. We switched from an existing POS system and the transition was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SoldiPays is a premier Canadian merchant service provider, delivering unmatched customer support and competitive payment processing rates across North America.
Coordonnées de contact
1926 Lakehore Blvd West, M6S1A1, Toronto, Canada
- 8664527323
- info@soldipays.com
- soldipays.com
Friendly, competent and hands on company
Natalie and Rob are always hands on, attentive and quick to address any questions or concerns.
They offer options and solutions if there is something beyond their reach at the moment, and have offered us a quick and easy seamless solution to our payment processors. They are a great team, with competitive rates. Natalie and Rob are so friendly and kind, offering a positive attitude for any and every concern. Customer service is there number one priority.
Soldi makes everything super easy and…
Soldi makes everything super easy and efficient. Fast, reliable and friendly service with no hassle—definitely recommend!

Réponse de SoldiPays
Easy transition
As a non‑profit organization, we need payment tools that are reliable, easy to manage, and respectful of our time and resources. SoldiPays has met those needs very well.
The platform is straightforward to use, payments are processed smoothly, and the reporting features have made reconciliation and tracking much easier for our administrative team. Setup was uncomplicated, and any questions we’ve had were handled promptly and professionally by their support team. Special shout out to Robert who helped us along the way!
Overall, SoldiPays has been a solid, reliable solution and has helped simplify our payment process at preferred rates. Would recommend it to other companies looking for a practical and well‑run payment platform.

Réponse de SoldiPays
Jayden
Jayden, Natalie and the team were great from the start. Everything was clear, transparent and their level of service was excellent.
We switched from an existing POS system and the transition was seamless.
HIghly recommend!

Réponse de SoldiPays
Personable, Professional & Attentive
Our experience with SoldiPays has been positive from the first point of contact to install and follow up. They have been personable, professional and attentive to our business needs. We have been very impressed with everything from the hardware, service, communication to the savings. Special shout out to Robert and Jayden for being spot on with everything, we appreciate the personal touch.

Réponse de SoldiPays
Your a person not a number.
when we first started Robert was our guy, he very kindly refered us to Natalie who is also very helpful and a very phenominal customer service person, we have had a couple issues and Natalie is on top of it and taking care of us. Robert has called and checked in to make sure we are being looked after.
This company believes in customer care and making sure you are happy and you are treated like a person not a number. Very wonderful.

Réponse de SoldiPays
Thank you SoldiPays!
SoldiPays is absolutely refreshing. Customer service is outstanding - professional, responsive, and genuinely focused on helping us. They took time to understand our business needs and made us feel like a priority throughout the entire process.
They are efficient, easy to communicate with , and clearly cared about ensuring we were satisfied with the results. A stand out is their commitment to delivering exactly what we need.
I would absolutely recommend them to anyone looking for a team that goes above and beyond!!

Réponse de SoldiPays

Réponse de SoldiPays
Excellent Experience
Working with Soldi has been an outstanding experience from start to finish. The level of professionalism, responsiveness, and genuine care from the entire team truly sets them apart.
Robert, Jayden, and Natalie were exceptional throughout the process. Robert provided clear guidance and made everything easy to understand. Jayden was incredibly efficient and proactive, ensuring every detail was handled smoothly. Natalie’s follow-up and client care were top-notch — attentive, thoughtful, and always timely.
What impressed me most was how seamless and stress-free they made everything feel. Communication was prompt, expectations were clearly outlined, and there were no surprises — just excellent service delivered with integrity.
If you’re considering working with Soldi, I highly recommend them. This is a team that genuinely cares about their clients and delivers on their promises.
Thank you again to Robert, Jayden, and Natalie for a fantastic experience!

Réponse de SoldiPays
Customer Service Beyond Expectations
Since converting our payment system over to SOLDI, we have had nothing put the best customer service possible. The whole team is so supportive and the ease of use of the platform was immediately apparent.

Réponse de SoldiPays
Natalie is always so helpful and went…
Natalie is always so helpful and went out of her way to make the process easy for us!

Réponse de SoldiPays
Excellent customer service
Excellent customer service! Being in retail business for over 23 yeasrs, we have always had a challenge with basic communication and customer service with our credit card processors (tried a few over the years). SoldiPays has been excellent on every level. Would highly recommend them.

Réponse de SoldiPays
Soldi services
The initial transition from our recent provider to Soldi was quick and easy. Robert was very efficient, quick to respond and had all the answers to any questions I had. Went above and beyond to get things in order.
Getting the online portal set up was also a breese. Jayden contacted me, provided me with our log in credentials and walked me through how to set everything up as needed. Very knowledgeable, and clear on communications. Processing Transactions is quick and easy, I am happy with the Transfer.
Since we started up a few months ago, Natalie has touched base to confirm all is going well. When I had any questions, they were dealt with right away. Then, followed up with to make sure all is in great working order and we are happy with the services.
Overall, I am most impressed with the responce time from these 3 individuals and Soldi. Never waiting even more than an hour, but mostly within minutes of sending an inquiry. Great and supportive team they have over there :)

Réponse de SoldiPays
Wonderful experience with Natalie and…
Wonderful experience with Natalie and Robert. In this industry usually people are nice until they sell, but here the experience is excellent all the way. Highly recommend working with these professionals!

Réponse de SoldiPays
Best rates and even better service
These guys are excellent! Not only am I getting better rates and putting money back in my pocket but they have gone above and beyond to provide next level service.

Réponse de SoldiPays
Outstanding Service from SolidiPays &…
Outstanding Service from SolidiPays & Natalie!
I had a truly excellent experience with SolidiPays, and I want to give special recognition to Natalie for her exceptional support. She has been an absolute pleasure to work with—always professional, responsive, and incredibly organized. Natalie is genuinely on top of her work at all times, which makes everything smooth and stress-free.
Her attention to detail, quick follow-ups, and willingness to go the extra mile really set her apart. It’s rare to find someone so reliable and dedicated, and it reflects very positively on SolidiPays as a company.
I highly recommend SolidiPays to anyone looking for dependable service—and if you get to work with Natalie, you’re in great hands!

Réponse de SoldiPays
Outstanding experience with Natalie
My Client Care Specialist is Natalie Laguma and her team of Robert and Jayden. They're all simply great. Very approachable and helpful, always in a great mood and ready to help. We've had some issues when we just started working with Soldi, and Natalie was there to help and make sure all of our concerns have been addressed. Outstanding customer service! Thanks a lot!

Réponse de SoldiPays
Faster. Cheaper. Better.
Soldipays is a reliable payments platform and has allowed us to easily migrate over from Stripe. The settlement is much faster - payments hit my account within 24 hours. The transaction fees are much lower compared to Stripe and other online payment platforms. The dashboard is really simple to use and you can track everything in real time.
Special thank you to Natalie, Robert and Jaden for setting us up :)

Réponse de SoldiPays
Amazing customer service!
The level of customer service is absolutely amazing! From the initial stages through to day to day operations, SoldiPays is just a phone call or email away. No waiting on hold, choosing prompts from a directory, confirming your account information, etc. It is so refreshing to reach a real live person!! We have been more than happy in dealing with Robert, Jayden, Natalie and others who have assisted us. They are a pleasure to deal with.

Réponse de SoldiPays
Soldipays goes above and beyond with customer service!
Robert showed us how much we were overpaying with our previous provider, and it made total sense for us to switch to Soldipays. Robert and his team were really helpful in getting all the transfer done and linking it to our API. When we cancelled with Global Payments, Global insisted on charging us a whopping $500 cancellation fee. I can't say enough about how helpful Robert was in providing the necessary documentation so the cancellation fee was waived. These guys are the real deal and I can't recommend them enough.

Réponse de SoldiPays
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